26 Apr 08 About LabCorp
LabCorp operates a nationwide network of testing locations and patient service centers. In addition they also work with hospitals and physician’s offices that give LabCorp the blood samples for testing. Laboratory Corporation of America is the official name of the company but it is more commonly known as LabCorp. It is a public company that is listed in the New York Stock Exchange, is part of the Standard and Poors 500 (S & P 500) and is a reference laboratory company that has grown rapidly through acquisitions and by being the lowest bidder to government contracts, HMOs and insurance companies.
Here’s how LabCorp was created in cronological order.
National Health Laboratories Incorporated began operations in 1978. It was a national blood and pathology laboratory owned by the Revlon Health Care Group. In 1988 National Health Laboratories became a publicly-traded company on the NASDAQ exchange. Revlon retained 24% ownership of the company. In 1990 the company’s revenues reached US$500 million and it had profits of over $70 million. The company began paying a cash dividend to its shareholders. In 1991 National Health Laboratories moved from the NASDAQ OTC exchange to the New York Stock Exchange.
In 1991 the company became embroiled in Operation “Labscam,” a nationwide crackdown on fraud in the health-care system, initiated by the U.S. Attorney’s Office in San Diego, California. The charges were that the company and others routinely submitted false claims to the government health-care agencies Medicare and Medicaid for unnecessary tests which physicians had never ordered. By 1992 it became the first of the companies to be prosecuted in the government operation.
The company settled with the government and paid $80 million in a settlement agreement with state and federal governments related to the LABSCAM investigation. The total payments made by National Health Laboratories in the settlement under the indictment came to $111 million that year, and ultimately $173 million.
On March 8, 1994 National Health Laboratories Inc. reorganized as a holding company called National Health Laboratories Holdings Inc. On May 4, 1994 the company announced that it would acquire Allied Clinical Laboratories, Inc. By the end of 1994 the company had run into financial difficulty as it struggled through the economic weakness. On April 28, 1995 National Health Laboratories Holdings Inc. merged with Roche Biomedical Laboratories, Inc. and changed its name to Laboratory Corporation of America Holdings. It began trading under its new New York Stock Exchange ticker symbol LH.
By 2000 LabCorp had generated revenues of $1.9 billion and had over 18,000 employees. By 2005 LabCorp’s revenues was over $3.3 Billion and in 2006 the revenues increased to $3.6 Billion. In 2007 revenues reached $4.1Billion.
Today it is one of the largest blood testing companies in the United States. They continue to grow by being the lowest bidder. Recently the company announced that they expect revenues to be impacted by the weak economy. In addition, the company has had employee and quality problems that have affected their goodwill with patients, doctors, medical centers and hospitals.
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The patient perverse center in Bloomington,IL is the best patient service center on the earth.18003220467
Hey Lab corp Florida claims they are the only ones in the nation that make a profit. They carry the entire nation…is this true?
Florida is one of the worst run states in reference to quality so the the answer might be true….for now. It eventually catches up to you and it looks like it is catching up to LabCorp.
Now in reference to carrying the entire nation for the company, that’s BS spread by the South Florida region so that they do not get fired.
Yes, Lab corp is one of the worst (if not the worst) labs in USA. But we are trying to change things. Trying to produce better quality results in a friendly supportive enviorment. (keep VP Rudy from yelling) We have had several management changes in Florida. Progress is slower than it shuld be. But these people having been doing things this way since the 70,s.
And upper management here is still the same.
As employees..we can insist on doing things better. We can keep our own work station clean & maintained. We can also be efficent and accurate at the same time. Do things right the first time. When things go wrong identify the problem & change the process so it doesn’t happen again. To many employees are stuck doing things “the way we’ve always have done them”.
Let not keep doing things the same old way…it isn’t a good way. Lets start making positive changes in our own work area more accurate test results, less errors and less lost specimens, we can do things right without effecting turn around time. Correct the things that slow the production path up. Find a better system that creates less error/problems in less time. If just a few employees try to start making a difference it will catch on, it will spread to the entire dept. Work can be a nice fun place to grow & learn when the enviorment is right.
START MAKING A POSITIVE DIFFERENCE
I have been a Lab Corp employee for about 4 years now. It is a great company to work for!!! The patients at our PSC are great. We have had the same crew for at least 4 years now and some for 20 plus. The thing is, is that you are not always going to make everyone all of the time happy. Some people are just in a bad mood. It happens to all of us. We should all just be greatfull that we have jobs in this day and age. However I understand that there is no reason to treat patients in a way that is not healthy for us or them. It is our job and personal responsibality to make every patient that walks through that door happy. No matter what is going on in our personal lives!!! Our patients make make the Lab Corp world go round! We should all remember that, if there were no patients Lab Corp would just wither and die. So lets rember that we are not here for personal gain, or just for the money, we are here to help aide in the diagnosis and treatment of patients to make them better and healthier. We would want the same in return.
My comment is to the customers that feel that Labcorp is not catering to their needs. I think that it is a disgrace for people to complain and acutally start up a site about a company sucking. If you are dissatisfied it is quite simple just to use another lab. I am an employee of Labcorp and I see first hand everyday how some people are just naturally unhappy human beings that have nothing better to do than complain about the company. I am not speaking about the wonderful loyal customers that come to Labcorp and are pleased with the service that the hardworking technicians perform daily. It is so easy to criticize when you do not have the skill yourself to draw blood. Being human is not an exact science, and to whoever started this site, if you can draw your own blood,do it yourself and stop whining. Another thing parents need to be able to control their own children when bringing them into the service center. If you can not control your own child how do you expect a total stranger to. Most phlebotomist are very passionate about their jobs, and for someone to atempt to take away that integrity is a shame. Another thing is when a patient comes in to use the service, how can you complain when you do not have an appointment in the first place. when you go to your doctor, you have an appointment and still have to wait a long time to be seen. This is not McDonalds or Burger King, we are providing a health service to the community. That is the problem with the world today, they want every thing fast, fast, fast. Well if you are really concerned about your health, you will not rush the technicians, and let them take their time to provide you with the excellent service you request and deserve. I wonder what kind of work the person who started this site does, because I am sure they must be absolutely perfect at everything that they do. Well you know the old saying, misery loves company! Obviously this person is very miserable and has nothing better to do with their life. Spend more time on trying to help people, rather than hurt them. what I do suggest is that if you want to complain about something, complain about the short staffing and your longer wait times at the service centers. No man is an island. I shake my head at this pathetic site.
In the employee | 15 Oct 2008 12:55 am message are you referring to Rudy Menendez? I worked under him 15 years ago down in Florida and it was an absolute nightmare.
I never received initial billing statements from LCA. Four months after my date of service, I received an LCA Collections statement. After being on hold for a very long time, I spoke to an LCA customer service rep, who said that my insurance had denied the claims. I called my insurance company. They stated that LCA had submitted claims with an incorrect address. LCA customer service refused to resubmit the claims with a correct address and told me that they were going to note on my account that I had refused to pay. Are they kidding ??? I am TRYING to get their damned bills paid !!!
I just talked to one of the most rude persons in my life. I needed to try to find a location to take my husband to get blood work done that was requested by his doctor. His doctor said to just find a LabCorp and have the blood work done. She talked so fast, as if she did not have time to help me find a location or give me directions on how to get to either locations in Mesquite. She just kept repeating the address and she said ” I do not know how to explaine it any better than that. She said that she had a full waiting room full of people and she did not have time to explain it any more than that. She was very, very, very rude and hateful. She needs more training in customer service. Her attitude and tone of voice was not someone that should be working in the public. We just moved to the area and I need help getting to one of the locations.
why dont you just visit their website??? labcorp.com and in the bottom left corner you simply enter your zip code and the nearest draw stations with directions come up. Its real easy. As for the rudeness, call the 800-number and ask to speak with the supevisor for that station or tell your doctor. When the complaints come from a doctor, actions happen almost immediately.
lab corp sucks. they keep employees who are worthless and let the hardworking, knowledgeable ones go. i was at a laborp the other day and the woman was asleep at the desk. I kept saying excuse me but the continued sleeping so i left
keep hiring cold, calculated people in positions of authority. you think the staff doesn’t like you know keep up the “good” work and see how bad it gets. People will leave left and right
LabCorp is all about making a profit. I’ve been with the company less than a year and during that time have had my job threatened numerous times. I always show up on time, and treat the patient with respect and kindness–how I’d want to be treated, yet the main lab sends a supervisor to the site to threatened my job if I haven’t mastered everything the way she thinks I should. I use the computer, draw the blood, do the babies, and elderly. Every patient that walks through that door is treated with the respect they deserve. I am gentle, kind and make the comfort of the patient an importance. I have received numerous compliments by patients–yet that isn’t enough for LabCorp. They would prefer to take a person’s confidence and turn it into mush. The gossip circle is huge with supervisors listening to site coordinators lie about how an employee did at their site. Supervisors prefer to ignore unprofessionalism shown by certain employees. If you make a complaint about a fellow employee that’s ignored as well. LabCorp needs supervisors that know how to be supervisors, and the morale might improve.
I work at a site in the desert. We have a new employee to LabCorp that yells at the patients, is unprofessional, tries to tell other employees how to do their jobs, talks down to employees, tells the supervisor what to do, and it’s all excused by saying OH THAT’S JUST HER PERSONALITY. Give me a break. She’s rude, hateful, nasty, angry constantly would rather sit on her butt at the computer than do any draws at all but yells at the ones doing the drawing of patients YOU REALLY NEED TO STEP IT UP. I say get off your butt and do some of the draws yourself. When you talk to the supervisor about the ridiculous behavior of this new employee the supervisor, aka LabCorp site coordinator turns a deaf ear. Patients walk out of the site after hearing this employee yelling, yet does LabCorp phlebotomist supervisor do anything about it, NO. It’s no wonder there’s a LabCorp sucks website. LabCorp doesn’t have supervisors that know how to do their jobs properly. LabCorp would rather herd people through like cattle to get their blood draws, than to take the time to treat patients with respect. Being a good phlebotomist, caring, respectful and treating a patient kindly doesn’t seem to count for anything.
I will never again visit the site at Deer Valley across from John C. Lincoln Hospital on 27th Ave.. I waited 2 friggin hours, never got called up for paperwork, walked up to the counter, and some employee name tag said Cindy yelled at me to sit down and wait my turn. I told her I’d been waiting and people have gone in that came in after me. She proceeded to tell me that wasn’t her problem. Sit down and wait. I told her I was done waiting and she told me I was rude. I called the main office about this employee at which point they made excuses. Never again–I’m telling everyone I know not to go to this site and believe me having lived in this area all my life I know lots of people. LabCorp shame on you for hiring rude employees and doing nothing about their attitudes when it’s brought to your attention that they were rude.
I HAVE WORKED FOR LABCORP WELL OVER 6 YEARS .NUMBER 1 THEY HIRE NEW PEOPLE IN OUR AREA AND PAY THEM MORE ,THEIR EXCUSE ..THEY HAVE MORE EXPERIANCE. I WANT TO KNOW DOING WHAT? HOW LONG DO YOU DRAW BLOOD BEFORE YOU GET GOOD AT IT. FIVE TEN FIFTEEN YEARS.BESIDES PSTS DO MORE THAN DRAW BLOOD. LABCORP SAYS WELL WE TRAINED YOU. SO WHAT ,YOU HAVE TO TRAIN THEM TO . WE TAKE PAYMENTS,COLLECT MONEY ,MAKE DEPOSITS,CLEAN OUR OWN SITE ,DO DNA COLLECTIONS, DRUG SCREENS . WHILE THE EMPLOYEE IN THE DRS OFFICE NEVER DOES HALF THESE JOBS ,BUT GETS 2-3 MORE DOLLARS ON THE HOUR. WHAT DO OTHER PATIENT SERVICE CENTERS DO? LET ME HERE FROM YOU.
Stacy–You aren’t going to win the battle with LabCorp. They like to hire people they say have lots of experience–but trust me I worked with a lady that supposedly had worked for LabCorp for a number of years–she misplaced blood, didn’t mark the tubes, and it’s overlooked. You let a new hire come in and they ride your ass about learning the computer, doing the drug screens, drawing blood fast, fast, fast. Doesn’t safety of the patient and the phlebotomist count for anything? This isn’t a cattle round-up. The sites are grossly understaffed and yet LabCorp bitches about paying overtime. You kiss the right ass and you have it made. If a site coordinator takes a dislike to you for whatever reason you’re doomed and the phlebotomy supervisor listens to the site coordinator. Never mind that the site coordinator is rude to patients, would rather watch television and make the patients wait longer. When a student phlebotomist comes in the site coordinator tells patients you don’t want a student ruining your arm. You report that and again nothing is done. LabCorp doesn’t pay enough money for what a phlebotomists job requires. I don’t see LabCorp changing their ways. It’s about profit, it’s always been about profit and will continue to be so. I said it before, I’ll say it again. If they like you–your job is secure, if not they’ll do what they can to make you miserable, threatening you and your job, telling you you don’t measure up. Management doesn’t listen to phlebotomists concerns. Morale in the company isn’t what it should be. Doctors offices in this area start at $12 per hour–not much for the responsilibities and the risks.
I work for Labcorp right now one of the worst companys to work for I work in the Palm Springs area as a driver. I am getting ready for a lawsuit agaisnt them now because of problems we had due to a major wreck that happen on work time when i was being over worked (10 hours) and only had a 30 min break and had drivin over 450 miles plus stopping at over 40 different doctors offices to pick of test.
They work the drivers to edge and they wonder why so many problems happen. Its not because of the driver we do are job the best we can and they add more and more to are job every day and its not right to only person that is hurt by it is the customer in the end.
The sad part is I have a busniess management degree from a 4 year college and this the only job I can find and I can run it better then they can. I have helped them in so many ways and all they do is take your idea and use it as if they made it up.
One of the worst “supervisors” in are area is J-Chambers
It’s interesting to see so man complaints about Phoenix area. HR get the hint yet? Anyone get the hint yet? Get a new director in there and someone who isnt so col hearted and maybe things can change. students are only placed as free labor not to learn. so i feel sorry for those who deal with the rude employees because they are so exhausted. if the supervisors came to the sites like they were suppose to and help with things maybe we wouldnt have to feels so overworked because we are doing someo f thei job on top of it all. this company sucks!
It’s comical to see the “plant” posts like “LABCORP EMPLOYEE”. Man, who wrote that? Was it a V.P. or the CEO himself?
Oh my god, what a bunch of horseshit. The problems with LCA are from the top down. Incompetent, pompous bean counters, hung up on the bottom line. Service, quality, training- none of that matters. It is a free for all. These guys could be making widgets. The fact that it is people’s blood and sickness, emotion, privacy…that all just gets in the way. So does whining employees complaining about unfair managers, not gettng overtime, etc. These guys could care less about you, your sick mom, your kid you need to take a sick day to take care of…any of that. It’s a business, blood in, results out, money in. Period. Why do you think there are so many inconsiderate managers, such inconsisent policies, so many tyranical supervisors, insensitive phone responses, etc. Because that is the corporate culture. Go along to get along. Kiss ass. Sweep it under the rug. Just get the money, that’s all that matters. This company is what is killing health care in this country. Corporate medical care, insensitive, evasive, full of excuses. They point the finger at the employee, yet they reward incompetence, shuffling managers from place to place. They run the experienced techs out and hire newbies they can push around and intimidate. Sleep tight, LCA. Enjoy the “blood” money. You guys are so full of shit. Corporate whores that will burn in hell.
Worked there. Left voluntarily before trying to assimilate into the faulty logic that pervades this place. Information redundancy, not only is no one on the same page, they can’t find the page…and they don’t care. Worst training in the world…there is none. When questions are posed your seen as a pariah. Something is intrinsically wrong with this organization and it has a lot to do with recycling the burnouts that float from department to department. I wasn’t going to become one of these miserable people, they made me miserable enough just entering the building. This place needs a serious re-alignment. No objectivity on the procedures and how archaic and ridiculous they are. Every division run differently.
Cult mentality that discourages any healthy discussion of what could be done better….
nuff said?
nuff said very well.
I went to the Livingston, N.J. Lab Corp office on Saturday, March 28,2009. To my surprise the whole office staff and demeanor of the office had change. The two women who were sitting at the front desk were rude and dismissive. I decided that I would not let any business or concern treat me in such a manner. I see the decline coming. Change in service, change in business is equal to less clients. I am telling all of my friends who were using this office, not to. We will not go to any business that does not offer good customer service and good customer relationships.
I was one of the original employees of the
“parent” company, National Clinical Services Labs” back in 1968 here in Arlington, VA, before “National Health Labs” of Revlon. It was a cheap company then and apparently still is. Quality be damned, just get the work out.
HUDT
You should make a correction to your Company History. Revlon purchased National Clinical Services Labs in 1970. NCSL at that time was a large REGIONAL operation with the main lab in Arlington, VA and satellite operations in Winston Salem, NC, Norfolk, VA, and Maplewood, NJ. The name was then changed to Hational Health Labs. The original owners of NCSL were Jacques M. Kelly, Ph.D. and two others, one a saleman and the other a retired US Army Med Tech. Revlon soon moved them aside and brought in their own people who really “cheapened” the organization. I witness this from the “inside.” If I remember my history, the other half of LabCorp was Roche Labs, formed from the Burlington (N.C.) Clinical Labs in the 1980s. Burlington and the original Roche had GOOD reputations at that time.
Corrections to this history are welcomed…I am an old man, now.
Hey all, I have just been offered a job as a “Specimen Accessioner” at labcorp. Like all jobs I consider, I always do research on the company, its culture, benefits, trade-offs, growth potential, job security, etc. I have been reading almost every post on this site since I was interviewed several months before and have yet to reach a conclusion. There are so many contrasts but mainly negative opinions which seem to influence me a little. I feel despite the words and rhetoric I should still go in and find out on my own. I am pausing of course because i am giving up two jobs just to work at labcorp and their “at will” employment relationship really threw me off; it means they can fire anyone at anytime for anything I deduced. I am one of those who believe that although you can at least try to make the best out of working for a coroporation that doesn’t care for anything or anyone. Anyway, I just want to know from anyone, everyone, to give me any advice on what I should do. I consider myself pretty intelligent and have noticed that the employees seem overworked and there is high turnover at the site I am being hired for based on my own observations before even looking at this site. I take it my position is the next to bottom rung or not involved in any hierarchy at all? Well I go in soon so PLEASE will anyone give me an HONEST and genuine opinion on what to expect? Do I go in and try my best or do I just quit like a scared punk? I would prefer ot do the former but I don’t want give up a job I actually like but not in my field just to get fired in a month.
Sean–If you’re going to work for LabCorp you better be prepared to kiss the right ass. If you don’t they’re going to do everything to make you feel threatened, blame you for mistakes someone else made, ride your butt constantly about performance, and yet the supervisors don’t perform correctly. They ignore complaints, phone calls, e-mails but you better not. You’re going to be so stressed out that you’re going to have to be careful it doesn’t make you sick and if it does–Lord help you, you’re job will be threatened yet again. When I started working for LabCorp I had such high hopes–that was over a year ago, and now all I feel is overworked, stressed, anxiety, and yes I’m considering resigning even with the economy the way it is. Although I love the patients, and I know I’m a good phlebotomist this past year has been a year of hell. I didn’t think LabCorp would be totally about making a profit, and treating their employees poorly, boy WAS I WRONG. Should you decide to work for LabCorp I wish you well, and I tell you–YOU’RE GOING TO NEED IT.
@Sean
Sean i have been here at Labcorp for 8yrs. I have never had any serious problems with management(team leads, supervisors, etc.) In my opinion, if you do your job, you should be okay. you are always gonna have bad apples in the bunch wherever you go that will try to make your life miserable. I have never had a problem with no returned e-mails or phone calls so I can’t say too much on that. Go with what you gut is telling you-either way you’ll be okay.
Thanks to both of you, I’m going to find out for myself and try my best. Its the only thing I can do right? If something happens, either good or bad, I’m prepared.
Sean,
Just like gemini70 wrote, give LabCorp a chance. In life people have to learn to be Leaders and not followers. Don’t listen to what others say or think about anything. You need to experience it yourself and draw your own conclusions. I work for LabCorp and I have not had a problem with anyone in management. I have been promoted to many positions in less than 4 years. It is a wonderful company to work for if you are a good worker/employee. I tell you this, if you are lazy then you will be talking bad about LabCorp like the rest of these people that post here. They are just disgruntle ex-employees that got fired for not doing their job.
Houston’s Memorial City 915 Gessner suite 480 location: Worst customer service ever, and I have finally had it. My testing requires that I go in the morning while fasting from the night before, so I have to go on Saturdays (I live 20 miles to the nearest open Saturday location), and they are only open for 3 hours. There has only been one employee worth a damn, and I haven’t seen her in a good 9 months, not the best personality, but not rude, either. I went on 3/28 (after going to the old Frostwood location, in which a note on the door let me know they were closed and informed of the new address), only to be asked for my drier’s license and insurance card YET AGAIN, and without it, they refused service to me. This leads me to believe they have lousy record keeping and a file system that is quite haphazard, heavy on the hazard. When my Endocrinologist calls asking why they haven’t gotten the results yet, I’m going to have to unload on them. I even grabbed a blank sign-in sheet from the LCA office and wrote a scathing note to my Dr.’s office refusing to use LCA ever again (the only reason I didn’t leave it under their door was my wife advised against it). I never had these problems when I went too QUEST DIAGNOSTICS. I’m hoping he’ll be able to go back to using them again.
“Disgruntled employees that got fired for not doing their jobs”??? Way to minimize and dismiss things with a dismissive little phrase, there sean/lackey/probable middle manager who fucked over ten of us “former disgruntled employees” to get your little temporary title. Enjoy it while it lasts. The first time you cross the wrong junior Hitler above you with six months more seniority than you- look out. You’ll be next.
Then I guess you’ll be able to relate to the feelings of the other 99.9% of “disgruntled employees that got fired for not doing their jobs”…Hey that label has a nice ring to it. Maybe LabCorp could get a copyright on that and then sue people for expressing their opinions on this website (now I’ve gone and given them yet another money making idea- DOH!). Well good luck to all you “minions of Lucifer” I mean LCA employees. Sleep tight, you’re just being good germans, you’re not actually loading the ovens, you’re just whistling loadly to cover the screams….and that smell of burning flesh? Must just be pseudomonas…we all know how smelly THAT is…ha ha ha…
“Disgruntled employees that got fired for not doing their jobs”??? Way to minimize and dismiss things with a dismissive little phrase, there sean/lackey/probable middle manager who screwed over ten of us “former disgruntled employees” to get your little temporary title. Enjoy it while it lasts. The first time you cross the wrong junior Hitler above you with six months more seniority than you- look out. You’ll be next.
Then I guess you’ll be able to relate to the feelings of the other 99.9% of “disgruntled employees that got fired for not doing their jobs”…Hey that label has a nice ring to it. Maybe LabCorp could get a copyright on that and then sue people for expressing their opinions on this website (now I’ve gone and given them yet another money making idea- DOH!). Well good luck to all you “minions of Lucifer” I mean LCA employees. Sleep tight, you’re just being good germans, you’re not actually loading the ovens, you’re just whistling loadly to cover the screams….and that smell of burning flesh? Must just be pseudomonas…we all know how smelly THAT is…ha ha ha…
Its sad that a company that is responsible for helping people has to be so unaffected by mistakes they make…mistakes that compromise patient care. Missing specimens, boxes of them, just vanish. Wrong tests run and no one bats an eyelash….people wake up! This is serious! Just because you process a million specimens or something does not make you good… In fact I bet McDonald’s has less errors made in their drive through orders for a whole year than Labcorp test errors in a week….sad but true.
@ David,
You really have a problem. You are a sick motherf–ker. How can you or anyone for that matter compare LabCorp or any company with Lucifer and Hitler. If anyone is losing sleep, it is you. Get over it and move on, that’s what life is about. Learn to except why you were fired and learn to do your job so it doesn’t happen again.Even if I do cross that person who has more senority then me and fires me, I not going to go crazy like you. Don’t blame the company because of one person that fired you, grow up.Go play some video games. LOL
I currently work at Labcorp,I have been there a few years now. Its no better or worse than anyother lab I have worked for. Quest is by FAR more horrible than labcorp. Labcorp is a corporation, the main goal is money. We just happen to be giving people life and death results. That said the town I work in Labcorp is very respected and now have swept quest out of the picture. How did we do it? It was genious really, customer service. It makes my day easier and I sleep great at night. My coworkers are mostly happy. This is not an easy job, if you start to hate it and lose your cool just because someone has waited 2+ hours and gets upset, get out because you are just making everyone else miserable. Its not the patient fault you don’t have any other job skills.
From Florida. We are costing them money not making them money according to those that know. The quantity of work is more important than than the quality.
Labcorp is a great company to work for if you want someones nose permanently affixed to your anus.
Does anyone know how long it takes for labcrap to send pre-employment drug test results to an employer. I need to start working and it’s been nearly eight days since I took the test. I thought it only took a couple of days for the test results to come back. WTF?
Hey LCA employees. The FACTS are that LCA tookover a HUGE lab that I worked for and destroyed it. They lost all of the hospitals and all the draw stations they had.
They are now reduced to shipping micro specs up from NJ just to be able to justify still having a lab in NH !!!
This is crazy. I don’t know where the press is or how LCA stockholders can not notice when this lab decimates a market area and loses millions of dollars in revenue.
And don’t have your head so far up LCA’s anus that you can’t recognize humour and sarcasm when I equate LCA with Lucifer or Nazis. These are the only terms horrific enough to describe the utter foolishness and unprofessional, hack policies of this joke of a company.
I was in this field when most of you newbies were still a sample cup away from the contents of your fathers’ scrotums. I’ve seen a lot of clowns come and go. But, the dog and pony show that is LCA takes the cake. They are everything that is wrong with health care in America right now: top heavy, with bean counters making technical decisions, penny wise with cheap reagents, LIS and dollar foolish by hiring and promoting heartless hacks and ruthless managers who use up and toss away employees like useless garbage.
Patients? Patient care? Physicians? LCA could not care less about this- the focus, the revenue generator, the reason for any lab’s existense.
No, I’m not just some disgruntled ex employee. I’m just one face of the long list of strewn bodies, neglected, used, abused, and discarded-employees of LCA, the laughing stock of the whole health care industry.
Sleep tight LabCorp….
Why does Labcorp even bother to buy another lab? It just seems like their priority is to come in and destroy everyones moral.
@LCA employee,
I agree with what you posted about david. He is losing too much sleep over LCA. One of his post was at 4:30 in the morning. I agree, he could be playing a good game of Madden 09′ instead of obsessing over LCA.
@david
I am very good tuning people and their ignorance out. My rapport with my patients is great. So what your saying is null and void!!
As I stated, I have been with LCA for 8+ yrs now. If I was so rude do you really think they would keep me here this long?
Why pray tell are you couch potatoes doing this?
LCA is a very reputable company. I would not be posting certain content if I were you’s.
You may find legal papers at your doorstep one morning.
Have a nice day folks.
ha ha ha ha
I am a cytotechnologist and most who work at LabCorp complain of hellish production oriented work conditions.
they are utilizing instruments to assist screening pap smears that i see as scary as far as accuracy is concerned . they are sacrificing accuracy for the sake of profits .
I worked for LabCorp… I had a problem with an employee harassing me and they told me it wasn’t their problem… she continued to harass me and I just asked them to make her stop so I could do my work… they wrote both of us up and I did nothing they just said they didn’t care it wasn’t their problem… the managers there suck… they don’t care about their employees at all… employees that have been their ten years are unhappy and a lot of them are quitting… the general manager is more worried about what the place looks like then if the employees are happy and the lab manager is too busy to deal with anyone… customer service has been directed to get the clients off the phone as quickly as possible so they can take another call and make their numbers look good… if the client needs more attention their problem goes into a box and sits for days… I just decided I don’t want to work for a company who doesn’t care about people at all… they just want your money
Even couch potatoes have freedom of speech in America don’t we? I actually chuckled when I saw the comment about “legal papers”. LOL
A bunch of facts presented in a cynical, humorous (hopefully) presentation. I am trying to find a reporter with enough balls to actually do a little investigating to find out how a 20 million dollar company was bought and then destroyed. Look up PathLab. Look up how many hospitals were part of the company, how many medical buildings they were in….Then look at what LCA has left for clients, hospitals, and PSC’s now…HA HA HA… It should be on the national news…How to destroy a market territory with mismanagement…just have a bunch of stupid amateurs, with no real concern for service and quality takeover and PRESTO…market destroyed. Its not the employees you idiots, stop being so defensive. Its the system and the managers who “run” things. We are all just pawns in their evil plans….Sleep tight LCA
If you are so unhappy go find another job!
i agree labcorp is more on quantity than quality..
they would rather have a employee do more work faster then to make sure u do it the right with caution..
they make people do work as fast as they can without he concern if ur doing it right..
each person has to or have to do atleast 500 specimens in 8 hrs or else or out of the door..
we are people too who needs jobs and have our financial needs…
something has to be done….
ask me what…? i really dont know where to start..
all we know is we need a job….
i know i can find another job but nowadays its so hard to find another one with the global crisis and all…
I worked for LabCorp for one month. As much as I need a job, I don’t need this one. In my opinion they exploit their employees, work them to death & its still not good enough. The patients are craky because they just waited 2hrs. The employee’s are craky because they are over worked, of course there’r going to be misakes, the human mind & body can only handle so much. I’ll bet prisioners get treated better.
I work for labcorp in Maryland where we are required to work in the lab until the specimens are fully processed. I can understand that but this is sometimes 15 hour shifts. We have NEVER left in 8 hours unless it is a holiday or such. We are constantly reminded we will be fired if we dont meet our numbers, we also have a supervisor who know nothing about the lab. She cant even data entery to help and go off on her merry way sometimes before her 8 hours are even up.How do you expect people to function and be good workers if they dont’ get any down town? Basically we work and we sleep and we work one saturday a month on top of it.
I worked for Labcorp Dallas for years and was sexually harassed for most of them. Told many supervisors but nothing was done. FINALLY I had a supervisor who finally fired him but he is now sueing for wrongful termination and Labcorp is supporting him on this. Had to leave because I was once again being harassed. So much for loyalty from the company to a good employee. This guy not only sexually harassed me daily but came in with alcohol on his breath almost every day. Labcorp has no alcohol policy so I guess this type of behavior is ok.
Went to Labcorp in Silver Spring Maryland (Forest Glen). Waited an hour to be seen.
As I waited I watched almost 10 people get angry and leave! Either they do not have enough staff or simply do not care.
My husband& I are still trying to pay off Labcorp for bills dating back to 2007.
The fees Labcorp charges for bloodwork are ridiculous.Even with what our insurance company paid,we still had a large bill to pay.
No one from Labcorp was willing to help us .All they want is your money.Greed. They are always right,& they have no interest in helping the consumer.
The Doctor that who was our primary care physician at the time,would not even call Labcorp to try & help us resolve the issues.
We have not been back to this doctor’s office since. I have wondered if Doctors receive kickbacks from Labcorp.
We are dealing with collection agencies(AMCA& CCS)are a major pain to deal with.
So what can you do? We have tried making complaints with the GA& NC Medical Boards,The Insurance Commissioner in GA & NC & no one will help.
We have lost all hope in trying to get someone to help us.
We are having financial problems from trying to pay these greedy bastards off.
Ex employee, Julie I believe is your name, you loved the attention from Steve as well as other employees. It was interesting to see you working hand in hand, literally, with your new female supervisor. Now I hear you live with her. You were part of the problem and it is certainly much better with you gone. Sleep well cu**
[...] retest is the first action you should take for two reasons. First, while unlikely laboratory errors are made far more frequently than the general public knows. Second, the PSA test is notoriously unreliable. The PSA test can be affected by sleep, [...]
what do codes 798072 and 737671 mean for ua?
One is for ethyl glucuronide, a way to check for sustained ethanol consumption. The other is for a drug screen with confirmation.
Are the drug screens typically 10 or 12 panel?
I have never been so confused about a drug screen in my life! I was ask to take a drug screen reciently in tn and I was treated like a common criminal. The lady over the drug screen was extremely hateful and very rude to say the least. I had to take a number of test that day. She called me the second time and sed the first one was contaminated, then a few hours went by and I was called again. The same excuese was given. The third time was that I flushed the tolet after handing her the specimen but she wasn’t in the bathroom with me and sed it was unexceptable. Finally I gave the fourth one and now they say I failed it. How could the first two be contaminated after I watched her seal the bag? Sounds like to me there is something wrong with this picture?
Tammy, What is the timeline?
BLOOD THIRSTY
DRINK A GALLON OF WATER PISS THREE TIMES BEFORE GOING IN AND UR GOOD
All I want to know is….. does Labcorp do drug test at orientation? I did one already and I assume I passed because I have orientation… please can an employee let me know. Ty
798072 I believe is the ethyl glucuronide test. Can it detect ETOH consumption beyond 96 hours? Any help would be greatly appreciated. Thank you
So have any of you tried to unionize?
I WORKED FOR LABCORP ALMOST NINE YRS UNTIL ONE DAY THE HEAD SUPERVISOR CAME INTO THE PSC AND SAID THEY HAVE TO SCALL BACK AND MY POSITION WAS NO LONGER NEEDED.THIS WAS ON A FRIDAY, TWO WEEKS AFTER I CONFRONTED MY SUPERVISOR BECAUSE THE GIRL THEY HIRED TO HELP ME HAD ONE YEAR EXPERIENCE AND WAS CALLED INTO THE OFFICE ON SEVERAL OCCASIONS FOR MISTAKES AND BEING RUDE AND MADE 2 DOLLARS MORE THAN ME SHE WOULD REFUSE TO DRAW BABIES AND WOULD NOT COLLECT MONEY FROM PATIENTS, I REFUSED TO TELL THEM HOW I FOUND OUT BUT THAT IT WAS VERY UNFAIR AND THEY NEEDED TO CORRECT THE ISSUE,INSTEAD OF DOING THE FAIR THING THEY DECIDED TO FIRE ME,GAVE NO EXCUSE EXCEPT THEY HAD TO CUT POSITIONS. I WAS A VERY RELIABLE WORKER AND TREATED MY PATIENTS WITH RESPECT AND KINDNESS.SOME MAY THINK I AM WRITTING THIS BECAUSE IM UPSET WITH LABCORP BUT THAT IS NOT THE CASE I LEFT THE COMPANY FOR 6 WEEKS TO WORK AT A MAJOR HOSPITAL AND BEGGED TO COME BACK BECAUSE I MISSED WORKING FOR THEM.THEY HIRED ME BACK AND THEN 8 MONTHS LATER GAVE ME THERE A@# TO KISS.MY OPINION ABOUT LABCORP IS THEY ARE ONLY LOOKING OUT FOR THEMSELVES (THE BIG PEOPLE) AND THEY DO NOT CARE ABOUT THE DEDICATED EMPLOYEES,NOW IF YOU GO TO WORK FOR THEM AND ONLY GIVE THEM 25% YOU SHOULD DO FINE AS LONG AS YOU LIKE HAVEING A BROWN NOSE ALL THE TIME.
Don’t let them get away with this!!!
http://www.aflcio.org/joinaunion/how/
We must stand together and hold these big corporations accountable. There is no sense in whining if you’re unwilling to do anything about making it better! Put in an order for Union Representation Materials and Brochures. There are fat rats in the LabCorp System that need to start standing up for the ‘lowly’ employees or do some answering! IF you go to the above website and do some inquiring, you’ll understand what true unity can do.
do they look for trazodone with panel 737671?
I had to go to the Altamonte Springs, FL location 3 times to draw one lab order becuase they could not draw the right tubes to run the test. What idoiots these people are and how lazy. I have been to all the metro Orlando locations and they are all dirty. They constantly change the staff over and how RUDE the front desk people always are. Can’t the HR person hire some pleasent and competent employees????
I M P O R T A N T I N F O R M A T I O N F O R L A B C O R P P H L E B O T O M I S T S I N N J.
The purpose of this Memorandum is to inform all LabCorp Phlebotomists in New Jersey that in accordance with all the regulations set forth from the NATIONAL LABOR RELATIONS BOARD and pursuant to the NATIONAL LABOR RELATIONS ACT there is an on-going effort to introduce a local labor union here at LabCorp.
An informal meeting will be held in January of 2010. Specifics will be emailed to all respondents. To attend this meeting please send an email to (This email will be treated as anonymous and WILL NOT BE TRACKED):
F.Marino.087@gmail.com
As you may or may not know, There must be a demonstrated interest of at least 30% in order for a petition to be filed with the NLRB for an election to be held.
What is at stake for you:
• A potentially significant pay increase
• Better Benefits
• The power to bargain Collectively
• Improved work conditions
• Greater respect from management
In accordance with and pursuant to all the above cited laws, your participation will be held in the strictest of confidence. Please be assured that your information will not leave our archives and will only be used (anonymously) to demonstrate to the board in terms of a percentage what the interest level is.
National Labor Relations Act
Congress enacted the National Labor Relations Act (“NLRA”) in 1935 to protect the rights of employees and employers, to encourage collective bargaining, and to curtail certain private sector labor and management practices, which can harm the general welfare of workers, businesses and the U.S. economy.
NATIONAL LABOR RELATIONS ACT
Also cited NLRA or the Act; 29 U.S.C. §§ 151-169
[Title 29, Chapter 7, Subchapter II, United States Code]
I took my son today, January 8, 2010 to LABCORP located at 9950 SW 107 Av., Suite 203 in Miami Florida to perform a cholesterol and triglycerides test on him.
Based on the information provided by LABCORP, the facility was suposed to be opened Saturdays from 7:00 am to 12:00 noon. I arrived to the office at 11:40 am. and it was closed. I knocked at the door over and over, did not get any answer, went to my car ready to leave by 11:55 am. when I saw female employee arrived to the parking lot and went to the suite 203. I followed her, waited outside and saw her and two oter female employees leaving for the day. I asked them why they did not open the doors when I was knocking. They smiled and told me it was already 12:00 noon and I replied that I was knocking at the door since 11:40 am. They smiled again and left telling me it would be difficoult for me to find any lab open at this time of the day.
I called 305-436-9232 and filed the complaint. I was told by the customer service employee that the supervisor named Odalys would contact me to take care of my complaint.
I was so naive that I made another appointment with another Labcorp laboratory for Monday, Jan. 11, 2010. Hours went by and there has been no phone calls from any Odalys or any other customer care representative. I called again and I was told that I would be contacted next Monday.
If this is how Labcorp takes care of their customers I do not want to trust my son’s veins to their needles.
If the service provided by their employees on this basic level is so poor, how coud anyone trust a healthcare decition making test to Labcorp. I noticed that in their webpage there is no links to e mails where one could provide an honest complaint.
As soon as I made another appointment with them, they expected my complaint to fade away and be bussiness as usual by the next day.
LabCorp or any other company that is operating in the spirit of greed, deception, and/or abuse in any form, will eventually fall under the Judgement of God, FACT NOT FICTION. It is a Divine Law that both transcends and supercedes human will, and it doesn’t need anyone’s agreement or consent. This Law operates 100% guaranteed in It’s Own time and ways. If you have Faith and understand that the God of Heaven and Earth is the ultimate reality, then you will come to realize that what LabCorp really needs is your prayers.
My wife just passed away and I am expeiriencing a problem with insurance-it is a legal loophole that is going to take time to resolve, LCA and LabCorp are unrelenting and unforgiving with demanding payment. I am on the recieving end of payments with an organization that sometimes has to wait 120 -160 days before medical buisnesses pay there bills. It wasnt even a week after my wife passed that I was harassed. We did not know they said. But they did. Absolutely disgusting.
When I was pregnant with my son I had to take a blood glucose test at Labcorp. The test is when you have to drink a sugary mixture, wait an hour then get your blood drawn. Well, after I took the sugary mixture, the employee at the front desk told me to take a seat and they will call me in 45 mins- an hour to get my blood drawn. Well, i was watching the clock and i noticed 45 mins go by.. then an hour. So I waked up to the front desk and the guy very rudely told me to sit down and wait until I was called. Well, I wait an hour and 20 mins and then walked up again and told the guy that I needed my blood drawn before the glucose test would no longer be valid (The glucose test HAS to be done within an hour of the drink ingestion) Well, the guy flipped out on me yelling at a very pregnant me in front of everyone telling me that I shouldve walked up there after an hour went by and that I ‘screwed up the test’ because I waited too long. I told him that they told me that they would call me up after an hour and that i tried to get his attention about it before, but he wouldnt hear anything of it. He slammed me down with words making me feel like it was all my fault for waiting too long to get my blood drawn. I was very pregnant and very hurt.
Iam sick of what i saw going on at the lab in Fort Worth. the people at 8th ave need to grow up and behave like ladies, everybody there are just sicking!!! thay all need to go and that lab need to start over. I can not belive all the thing I herd when getting my blood taken there. there was not one girl there not talking about some new manager how she was so dum but the worst was the little white girl saying how she was going to keep calling HR untill the new manger was out of there. how sad!! that she is that mean and sorry to do that to somebody, just trash. it took about 1hr or more for me to even get back all thay did was play around and gasup
Are you kidding me , Amy Paxxxx in charge . ok Teresa Grxxxx ran the phlebotomy program into the ground but at least she could draw blood . Amy KNOWS NOTHING ABOUT PHLEBOTOMY . she push’s paper ans sets on her ass in the office . and her new bunch of supervisors are new to labcorp or had just worked for us for 3-4 months and are clueless as how to deal with people . like if you clock in to early you will be put on a PIP , WTF how stupid can you be . and Dani in the office grants all of the PLB time off Know Nothing about Nothing WTF but this is AMYs CLUE LESS TEAM . THE PHOENIX PHLEBOTOMY PROGRAM HAS NEVER BEEN SO MESSED UP AS NOW … Cindy Baldwin is blind in one eye and cant see out of the other one .. WHAT IS IT GOING TO TAKE!!!!!!!!!!!!!!!!!!!!!!!!
where are the most recent comments, I know there have been complaints since o 09
The dept has never ever been such a mess and it is not a misnomer that if you kiss the right ass you will do well with the company , this is a fact, older employees who have been with the company for a while , beware, you will soon be replaced with someone fresh out of school because they will pay them less money and you are right about the supervisors. Cindy Baldwin , open your eyes and see what is going on . Good employess are being let go for reasons that are small mistakes but if your liked , you can do major things wrong and get away with it . There is no loyality with ths company.
I’ve never read about so-o- many unhappy employees before,but that is not the reason for this comment. I’m on this site attempting to pay my bill. Do want to join, do not want to hub, just pay a bill and I’ll be damnned, I dont see anything about how to pay this bill online!!!SAD
Employee Irma Rodxxxxx she as been work for Lab corp for a while as a tecnician mi coment is she have a cronic Herpes also carry a bed bugs she sleps whiy ani dog on the street she work whit kids and else and the conduct of such is discusting may lab corp take care?????
Irma Rodrxxxxxx employee of lab corp have a nasty conduct she work for lab corp a while an she carry a cronic Herpes also a bed bugs she also go to te bed whit any dog on the street this type of conduct is discusting for lab corp this faciliti have the obligation and look closer for employee behaviorhope the measures going to be taken
Irma Rodxxxxx work at Union City NJ facility as a team leder
There certainly is a lot of comments on this site with people that have improper english skills and spelling. If you want to make a comment at least make sure what your saying is readable.
“Olivia C | 23 Feb 2010 6:40 pm
I’ve never read about so-o- many unhappy employees before,but that is not the reason for this comment. I’m on this site attempting to pay my bill. Do want to join, do not want to hub, just pay a bill and I’ll be damnned, I dont see anything about how to pay this bill online!!!SAD”
…becaUSE YOU! are a fucking idiot and are not on the right website to pay your Bill!…heheheehe,,,,fucking Idiot! LoL!
There are good and bad experiences when it comes to ANY company and you are NOT going to make everyone happy. We have had great experiences with Labcorp and would not go anywhere else. Pay for your own lab work or go somewhere else that easy. If all you have to complain about is Labcorp then consider yourself lucky.
My wife recently had a drug test done by Lab Corp here in Folsom California. Because the North Carolina facility did not do the test in a timely fashion ( 2 weeks) ny wife was excused from employment at Home EQ in Sacramento. When we called back to Lab Corp in North Carolina we were treated with rudeness and discourtiousness by Lab Corp. We have a local reporter here in the Sacramento market monitoring the situation. I am considering legal action if Lab Corp, does not hav a feasible excuse for their actions. Cal Seal
Cal seal, learn to spell.
Also, as the donor and not the legal owner of the urine Labcorp, and for that matter any other laboratory, can not by law discuss any aspect of your wife’s specimen with you. The legal owner of the urine is the actual client that is paying for the test.
All i have to say is Thelma XXXX, MariXXX and both team leads sux in supervising and managenent. How did u get ur position thelma u have no degree u like to gossip,talk about how ur husband luvs to smoke pot with nadia do nothing all day but hide inside marissa”s fat ass and connies up urs. I heard labcorp has a wrongful termination law suit against them cause of u to much info for court quit barrowing money from ur employees for ur rent and not paying them back like nina and leon. Labcorp is a great company to work for they just hire the wrong people for management and need to back up all there employees remeber not all pt come in happy so even if we give it our best treat them with respect and compasion if they want to say we didnt they can say that and that leaves us in bad. Also 99% of pts are already upset with the wait.
NOTE: Some Names Edited by Admin
It is interesting to note that most of the complaints on this site seem to be written by people who are barely literate and unable to using a dictionary or spell checker. Seriously people, you’re not embarrassed by the fact that your writing could be confused with that of a drunk 9 year old?
Our office is forced to use LabCorp by some insurance companies. Twice now LabCorp picked up the nightly specimens, and guess what? LOST THEM!!! Need I say more? You need to be shut down, you’re a health risk!
I agree that labcorp sucks. They won’t tell me what drug panel K-789747 is, and their website doesn’t work either.
Help undermine labcorp by helping me out. Test today- I just need to know if it includes EtG.
Please and Thanks!
Could anyone tell me what is included in panel A- 763829?
David, I am wondering the same thing. I am getting drug test and have to tell my probation officer exactly what they are testing for and can’t seem to find any answers. If you find out, please post.
Any word on that panel Jose? I have it today. Same question.
Labcorp electronicly calls my home day & night.Anyone want to do a class-action law suit?
The only other worse company is Verizon.
K-789747 does test for etg. It showed up on mine.
This is the sorry fucking lab company thereis. These bastards think they are above the law when it comes to there own fuck ups. They screw up own my test and they exspect for you to pay for it. Well labcorp i got news for you get fuck
The whole helath care is nothing but fucking sorry scum bag trash that will try and steel evrything they can get from you. People stand up and fight for your health care because these bastards , dont care if you live are die. I am mad as hell the way i have been treated by the health care, but not any more they can all get FUCK..
HEARTLESS BASTARDS If hopr washiton breaks there fucking ass
does anyone know what Panel H-737675 tests for? EtG?
those rude people at labcorp??I will be trying to get one person taken care of and someone will come up several times…you want no mistakes? let me do one thing at a time, when its your turn i will be just as careful with your test, i have to tell you the only reason i havent quit is the patients i see, they are my customers…does labcorp care? no, they keep putting more roadblocks up to lessin the service i can provide…and asking for the insurance card?my evaluation is affected every time I hit that you forgot to bring your insurance card….does anyone think, those of us behind the counters, have any authority? we do what we are told or we pay the piper, as for the drug screens, has it occured to you that the people that provide you with the chain of custody should know what test they are asking for? i wish i could give faster service, but everyone has the same rights, i had a patient complain she has been there 20 mins…..and she was there 5 mins longer cause she couldnt be bothered reading the sign in sheet, which plainly said I would need certain info…we could give faster, better service if some would just think about what we ask….and help us help you, i like my job, i like what i do….do i love labcorp? NO…but i can only do my best and i can only be respondsable for my actions,…and btw, i open the door by my phone time (which is usually the most accurate) and I close the door by the same phone…..I do the best I can under circumstances I have no control over….
i have one thing to say i won’t kiss ass or suck toes to keep my job i will just do my job to the best of my ability.