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03 Sep 08 Former Employee Speaks Out
Here’s an email that I received from a former employee of LabCorp. She worked for a company that was acquired by LabCorp. Her name and department was removed to protect the innocent.
Labcorp sucks as an employer as well….They acquired another lab called Dianon Systems in Stratford, Ct and as of that point treated their employees like crap. When employee after employee left to find another job their position was never filled, therefore making the employees work for dirt cheap and like dogs!! Yet they brag about job opportunities. I am ever so grateful that my position in the XXXXXX department was eliminated..It is giving me an opportunity to find employment from a company that cares for their employees..Their lab stinks and so does the CEO who says their is an open door policy with him. I never got any replies from him when asked when the employees will lose their job due to the acquisition..We had no chance to save for the medical insurance that was discontinued 2 weeks later…..
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Tags: LabCorp Employee Stories, LabCorp Executives, LabCorp Jobs, labcorp unethical
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I am currently employed at the Labcorp Lab in Elmhurst. I am a witness to the incompetent Group leads and the filthy Lab.
This place is a dump. Management only focus is Results turn around time . That means anything goes.Mismatch labeling of Patient’s specimens, drivers preparing specimens to be tested, Specimens and Patients’ health information not protected. This place is unhealthy for it’s employees and customers
Try the complaint deparment and see if you get any response.
George Lincoln Rockwell founder of the American Nazi Party. Rockwell was born in Bloomington, Illinois,at the old Mennonite Hospital the oldest of three children. His father, George Lovejoy “Doc” Rockwell, born in Providence, Rhode Island of English and Scottish descent, and his mother, Claire Schade Rockwell’s was German and French. Both parents were vaudeville comedians and actors. Some of his father’s acquaintances included Fred Allen, Benny Goodman, Walter Winchell, Jack Benny, and Groucho Marx.[2] Rockwell later claimed he acquired his public speaking skills due to his upbringing. His parents were divorced when Rockwell was six, and this led to him spending his youth partly with his mother’s family in Atlantic City, New Jersey, and partly with his father’s family in Boothbay Harbor, Maine. Here, he developed a passion for sailing and fishing.My sister Susan was born the old Mennonite Hospital in the same birthing room many years later.She and I both worked at the Labcorp Lab in Elmhurst. I am a witness to the incompetent Group that leads and the filthy Lab.If you call 1 800 3220467 late at night,and punch the buttons to say you want your results Tell them about this great web site!
I will agree that the management is terrible, sucks is probably a better word. The employees of the Dallas TX lab are a good caring group of medical professionals that are stck in a bad situation. Yes there are stories of errors but unfortunately no one ever takes the time to say that any place is doing a fine job, only that they suck. The Dallas lab is in flux right now due to management changes. Unfortunately Labcorp is a publicly traded company. Therefore, profit drives the company. Unless the Wall Street mentality changes, and I am sure it will not, we are stuck with a corporation that is headed by sales staff and acountants and not medical professionals. With the departure of Jesse Simpson, manger for the region, Dallas was left with a vice president that has now done 4 separate tours of duty with Labcorp. Even the previous lab manager was escorted out of the lab by security about 5 years ago when it was learned she was working to form a competing lab. Since that lab closed 2 years ago, she was welcomed back as if nothing happened. She is now gone and it is a good thing.
When it is understood that just the Dallas lab handles over 400,000 samples in a month and problems exist with about 60 (lost or lab accidents) one must accept that the percentages are outstanding at worst.
No company will ever get 100% of anything correct 100% of the time. 99 99% correct seems to be at least acceptable to me, unless you are one of the 0.01% with a problem. Are you that good at your job??? I really doubt it.
Can anyone tell me who is the head hancho in the Dallas lab, after Jesse Simpson?????? I will like his email address too if you have one. Thanks.
Bert Koch. He is the one that has done 4 tours with Labcorp but is totally out of touch. He is a political person that has never worked a day in the lab. He appears to be useless.
I work in the Tampa fl lab. The place is dirty, disorganized, way to many errors are made. And the only thing our vp Rudy Mendez cares about is turning out work. He screams,yells and swears at employees all day long to get tests resulted now. He doesn’t care if there is a problem with the test a name error on the specimen… he wants the results out now. And because his bonuses are based on not spending the budget, working conditions here are substandard. iF THE DOCTORS DOWN HERE IN Florida saw where their cytology cases were being read they would never send them here. CAP inspectors, our own corporate people from Burlington, NC have called it unacceptable. There is no plan to move us, Rudy gets a bonus for keeping 20+ cytotechs in a leaking portable trailer in the parking lot. Which by the way Rudy’s GOOD friend Mark Doolittle owns the trailer and rents it back to lab corp at a nice profit. Mark is the Guy paid to do all maintaince on Lab Corp. He gets a salary, hires his own companies (his son and one worker) to do work. So he get a salary for being in charge of maintance, then gets paid to sub contract the job to himself, collects rent get paid to maintance the trailer in the parking he is Rudy’s Good friend at the same time for the past 30 years. I would think this would be an ethics issue.
Our specimens are labeled with barcodes, but Rudy didn’t feel we needed barcode readers. So for years we have been trying to read the numbers on the bar car and type them into the computer. Can’t tell you how many errors have been made with that. The lab is in total disrepair. There is one Man Mark Doolittle(should be Mark Do-nothing) in charge of all of Florida labs and service centers. He subs the work to his son and one other guy. Things don’t get down. They need a maintaince team. The same guy Mark Doolittle is also subcontracted to maintain offsite storage of patient information and specimens. I guess he rents storage units all over town, his wife works at them (another ethics issue) Lab corp is stuck with their 1970′s style of doing things, how they got a bad reputation in the first place.
We do not put out quality work…it is substandard. The pathologist reading the cyto / histo report are not competent in cytology…they failed their yearly profiency test. We are not turning out quality work just turning out work quickly. I have worked in two other companies and lab corp is by far the worst. More mistakes are made at lab corp in a week than than are made at quest in a year. Lab corp claims it wants to inprove their quality of work…but they are not open to any suggestion, It’s Rudy’s years of poor quality way or the highway.
Sounds like you need to find another job. Apparently, you are ungrateful to even have one!
To Also a current employee….
Not a fair statement…just because someone has a job doesn’t mean they can’t speak the truth. A lot of folks are stuck in jobs they don’t particularly like or agree with but have to maintain in order to survive. Give the guy/girl a break! By speaking the truth about the ‘mistakes, quality of work, etc’ it could be a means to a solution instead of just sitting back and collecting a paycheck and let everything continues ‘as is’… just my opinion!
Teresa Grist Is The Worst Phlebotomy Manger That Phoenix has ever had . she try to rule with intimidation , threats , wright ups , and termination . She Needs to go back to the sales dept, She has no idea how to run a dept, she is trying to turn it into sonora by hiring all of the supervisors that had left sonora, putting in more computers in the draw sites to shorten the wait times , wow , 6 computer 3 employees that will make the wait time better. she is a rocket scientist . way to go Brett Sovey . All of your Employee Love you for that ( PSTs) get her the uck out .
Way to go Bad Taste ,!! You are so right , she is the worse ever . if we could all get together ( PST ) we could make labcorp get the ( B ) out and most of her Supervisors as well . But Sally she is doing her best for us. and what about Danielle , before she went into her present position her site Tempe was in Blue bag all of the time , and she is telling us pst how to do things , Yeah right I have forgotten more about phlebotomy than she will ever know . this company is in trouble . I hope I can hold on . too many years to give up..I hope someone is listening.
HUrray, Hurray for you speaking out!! FINALLY someone with the guts to say what everyone else is thinking and so completely 100% HONEST!!! I was rifed by these arogant jerks for standing up and demanding better for my clients and for the patients. If anyone questions the quality or there backwards ways of dealing with employee’s, there GONE! The quality is down right pathetic and the way Fl mgmt treats it’s employee’s is down right CRIMINAL! Thanks for sharing the information as it will be used in court against these arogant people who think they can hide behind the truth. They will be exposed and it’s people like you who CARE and take notice who make this world a better place!!
Hurray, Hurray and keep sharing!!!
I am a Lab corp employee and I too am so upset with rhe way I am being treated.I worked for another lab that was bought out by Lab Corp. I have over 25 years experience as a Phlebo.and I am treated like sh–. They rule by intimadation, and threats to you job. We are overworked and underpaid. If we stay after 8 hours we have to take an extended lunch–no overtime! In my2 person psc we work 6 hours w/o a break.Most days we do 50 -60 pt’s before 12:00. One person drawing one person doing registration. In order to get through the day and all the work done we have, on more occasions than not worked on our lunch on our own time. Mgmt.is a joke,supervisors are just LCA lackeys. If I could find another job in this economy I would be gone in a heartbeat.But then Lab Corp would just buy them anyway. If they can’t compete with a lab they just buy them.
I am a current employee with Labcorp. I came across this website a few months ago and read all the complaints and comments and was like WOW its not just the region i work in, its across the board!! and i can relate with ALL the complaints on this site. When i started at LabCorp i knew in the first few days I had made a HUGE mistake by leaving my other job for this and i think alot of the problems expresed on this site start when you accept a job with this company. First Orientation this is SUPOSE to be a 5 days thing. Mine was maybe 3 days and NOT full days most of my time was spent sitting in a cold room WAITING for the lucky person who was drawn to it that day. Then after the less than half the orientation you go to the site you were hired for. Now its on the job training because we all know every place you work at is different and the paperwork and computer programs are all different well the girls who were in charge of this lovely task were the rudest people I ever met and they were TEAM LEADERS!! After 2 days of this training you are now ALONE to run this service center.Well 3 weeks in to my new career with this company and the lack of information given to me in my short orientation I now have a new Supervisor who knows less than I do about this company. Chain of command says to call supervisor first, well when you do they cant help you because they are CLUELESS!!! Now onto Customer Praises….we NEVER hear about those only the complaints…then we are told well if you get 3 or more complaints in one quarter you could lose your job and thats any and all complaints, I will mention a complaint I recieved and had to endure what Labcorp calls “Verbal Counceling”…and the complaint was I had to sign and wait for over a hour just to drop off a specimen, ok on paper that looks like someone wasnt doing their job, when in fact this lady walked in and there was about 16 people AHEAD of her, and that WASNT mentioned in her complaint. I am a firm believer in if you recieve bad customer service COMPLAIN, but please include ALL information in this complaint, 99.99% of the complaints this service center recieves is the wait times and the fact that more than ONE employee NEEDS to be there!!! I am one person doing the jobs of at least 3 people….1) receptionist 2) Bill Collector and then finally 3) The job I actually have a degree in Phlebotomy. Ok now that brings me to the 3 month “probationary” period of all employees. Im NOT a rocket scientist but if in 3 months you cannot do your job or have recieved complaints on your poor attitude I WAS under the impression they do not keep you and move onto the next person until your staff if Competant and polite well I dont think the underqualified Supervisors know how this “probation” thing works. When they get so many complaints for one person instead of FIRING them they MOVE them to another location where they can maybe “start over” and “talk” to them about their attitude, and the same goes for slow incompetant workers, IF after 3 months they still suck and are rude and clueless….FIRE THEM…which brings us all to this site LabCorpsucks.com and they wanna know what the problem is??? The problem is in their faces and they know what they need to do but i nstead of fixing the problems within the company all they are worried about is COLLECTING THE MONEY, MAKING YOU WORK LIKE A DOG AND HAVE THE ATTITUDE IF YOU GET YOUR BREAKS OR NOT WE DONT CARE, AND GIVING US MORE WORK TO DO AND NO RASIE OR COST OF LIVING INCREASES OR EVEN A HEY WE APPRECIATE THE JOB YOU DO FOR US THANKS!!! We employees will NEVER hear that just all the bad. The WORST thing I encountered with this company (I know what could be worse than all thats been mentioned in all the complaints already) but yes it does get worse, SOMEONE at this fine company had a brain storm one day and thought to themselves HMMMM IF WE TAKE AWAY THE 2 MOST IMPORTANT AND MOST EXPENSIVE ITEMS WE CAN SAVE MORE MONEY AND SHOW MORE PROFIT. Well the problem with the person who made this idea was THEY DONT DO OUR JOB NOR HAVE A CLUE ABOUT DRAWING BLOOD TO THEM ITS ALL ABOUT MONEY AND PROFITS. Well this person decided we didnt need butterfly needles and Coban for the patients who are on Coumadin and REQUIRE this to help the bleeding stop. Well most patient service centers service people of ALL age groups and ALL are NOT the same. If Labcorp was concerned about Customer Satisfaction why are they allowing all this to take place within their company? I cannot answer this nor would I even try to. I guess the only way for this company to see the problem is to lose major Insurance contracts and hit them where it will hurt the most and its not with the useless comment cards nor a phone call to the usless CEO…hit them in the pocketbook….Call your insurance companies and complain to them, if they get enough complaints they WILL do something about it!!! But please keep in mind NOT all the employees are BAD and that every service center gives poor customer service. I take pride in my service center and go that extra mile to ensure the patients that come here have a great experience and will want to come back and IF you go to a Labcorp and have a great experience get that employees name name and include that in your comment cards, but IF you have a terrible experience do the same get names and MAYBE JUST MAYBE Labcorp will correct a ongoing problem across the board!!! and for the other labcorp employee that commentented on Labcorp buying up all the labs, well if they lose all their Insurance contracts I guess they will have to sell them to a competent company who will know how to run such a large company. And i know why dont you find another job, the ecomomy is soooo bad right now and alot of companies are downsizing that i am glad and feel blessed to have a job, wether its its good job or not its still a job…I still have finiancial commitments and i need a job. I know something better will come along in due time until then i am doing my part to see that patients that come here get GREAT CUSTOMER SERVICE and that MAYBE JUST MAYBE LabCorp will relize this before its to late.
I, too am a Labcorp employee who is not giving my name because I need my job and am scared “they” will figure out who I am. However, I can fully understand what the parson above is talking about. I have been in the field for over twenty years and have NEVER worked at a place quite like this.
Slavery was abolished some two hundred years ago, but obviously someone forgot to tell Labcorp, for slavery is alive and well in this Labcorp lab! They expect their employees to work as many hours as it takes as it takes to get all the work out in a timely manner (even while hampered by uncaring management, inadequate staffing, and substandard equipment) while following their #1 golden rule: NO OVERTIME.
In spite of that, most of us are willing to endure the conditions because we CARE about the patients, but believe me, it is a very frustrating existence.
To be fair, my supervisor is a wonderful, individual. She cares as well, but her hands are tied. However, in the time I’ve been with Labcorp, I’ve NEVER EVEN SEEN, MUCH LESS MET OUR MANAGER (I am told he is “scared to travel”). He is not a laboratorian and has no idea of what our jobs entail. Yet this bean counter sits in his big office somewhere else and makes the decisions that affect our lives and the lives of our patients. MONEY IS THE BOTTOM LINE. We can’t even order post it notes, much less updated equipment, without going through an Act of Congress. In many cases, we have to improvise to get our work done. Our building has sporadic heat in the winter, and we have to either be cold or work with our coats on. They burn us out in the Summer. We’ve had to work under flood conditions numerous times (and no, I am not exaggerating) with water literally streaming down the hall and dripping to the floors below. Uncomfortable? No doubt. Distracting? Sure. A pain in the ass? You bet. But most of all: UNSAFE. One spark caused by the lab equipment whose electrical cords were lying in the flood waters, combined with the flammable and explosive chemicals we work with could have taken out the entire building. Yet, did “Invisible Man” care? Hell, no!!! While we worked with wet feet, our wonderful leader was concerned only with getting another estimate to get the work done cheaper. It took three weeks to get the problemm fixed.
Oh, by the way, did I forget to mention that the “Big Wigs” at Corporate get bonuses that are based by the amount of money they save the company? Imagine that!
The experience took its toll. Half our staff has now moved on to better jobs, leaving those of us who are left to do what it took twice as many to do before. We will not get help until at least the end of the year, IF they can find someone and IF they will stay. In the meantime, the quality of our work remains excellent, and our turnaround time is still superb, but we are working 10-12 hour days with no vacation breaks or lunch, just to keep the work going out. And, our “reward” for our dedication is getting bitched at for having overtime. And mind you, if the work doesn’t get out in a timely manner, we get chewed out, as well. It is a no win situation.
I am on the lookout for another job. You can’t change the system and I don’t want to work in this one, but I have bils to pay and must wait for the right job to come along.
It has always been instilled in laboratorians that the patient comes first. However, since I have been with this company, I have learned that Labcorp cares ONLY ABOUT THE ALLMIGHTY DOLLAR, not the patient, and certainly not their employees.
I am formaly a Labcorp employee in Lafayette.Labcorp just bought our company in March. We have just now been in our 3rd week of going live. To be fair some of the management are not so great but its hard to expect your superviser to be ten people. Not all employees are horrible. We actually get very good response cards here. Its hard to please everyone. I focus hard on providing care for my patients rather than showing how frustrated I am. I used to enjoy my job because I knew I was making a difference in someones life until the huge change. We also have the greatest ceo here. When we needed him he was there. When we were swamped and couldnt get to stuff, he would do it. Like answer the phone. All in all is that Labcorp might be about making the money but not all labs are the same. Everywhere you go you will have the employees who are only there for the paycheck and dont care about a person… Think about it…
I posted a comment on Nov 10th and NOWHERE in my comment was any excuses to why LabCorp SUCKS!!! On Nov.30th 08 Labcorp Careers posted that we current employees of Labcorp were told to post comments on here to “Justify” the companies problems. Well I for one was NEVER told or asked by anyone at Labcorp to post anything on here. I posted my comments on here because I too think LabCorp Sucks and IF you think being a patient sucks being a employee of such a shitty company who does NOT care about their patients nor ANY BAD EXPERIENCE ANY OF YOU HAVE EVER HAD OR WILL HAVE IN THE FUTURE SUCKS EVEN MORE!! The Shittyness is across the board from the Phlebotomist all the way to the CEO of the company. I feel this company thinks that they dont have a problem therefore NOTHING TO FIX. Well until you people call your insurance companies and complain, complain, and write and complain and complain more they do not know that a problem exsists with the Lab they chose to represent them for their subscribers labwork needs. Trust me I am on your side I just happen to be employeed here.
I think our lab will be taken over by Labcorp. Can anyone tell me: do they keep the benefits you have already attained through the “old” lab? Like vacation time, salary, etc. Or, do they fire you and rehire you for less money?
Teresa Grist and her company of supervisors her in Phoenix,AZ are the the worst set of supervisors ever. Labcorp is their threats to make employees work the day after Christmas. Teresa tells you you can’t have any overtime yet when you have to work 24hours with no lunches then Friday and Saturday after you were told your your ot will be paid at a flat rate and if you were told you had to work you were an unacceptable employee.
The samples that the employees are sending out are mislabeled and sometimes knowing not the correct patients, due to the fact you do not want Teresa to come “clean house”. I can say for a fact of 5 urine drug screens that were sent out and reported back as positive that didn’t belong to the patient, just because the phleb was afraid to get fired.
The benefits stink and the paid time of is ok, you just are not allowed to use it. You will find you have to call out just to go to the doctor. It is sadly funny, I met another employee at a meeting and that was her exact comment to me. I only work at labcorp because I need a paycheck in these current times. I am looking else where for work. I also carry my two week notice with me just waiting to fill the date in. As you never know when you will get a harassing phone call from Teresa or Jennifer. Jennifer the phleb who used to steal time from work is now a pst lead telling others what to do, all because the requirement to be pst lead is to be hardhearted, you cant be nice to the employees. Ask Terri,Scott,Sally, Jeff and countless others who lost there jobs because they were to nice.
I guess since we chase away the good employees, the only trash we can get are criminals. Patients, especially in Florida, contact your representative or doctor about criminals convicted of fraud, forgery, and grant theft handling your information.
I was reading all the various posts about patients and I realized that there is a serious violation of corporate policies, background screenings, and other ethical issues. I understand that companies have the right to hire whom they want, but this is down right criminal. Everyday, I hear about how patient records were illegally used such as social security numbers, addresses, etc. We have one Support Services Supervisor and one Manager who are CONVICTED felons on the charges of Grand Theft, Forgery, and Organized Fraud. Their names are Eric XXXXX (manager) and Kathleen XXXXX (supervisor).
Let’s go with Kathleen first
11/30/1989 – 252 counts of Grand Theft Fraud, 1 count Organized Fraud – Stole 1.8 million dollars from a subsidiary of Florida Progress Energy — Forged Checks, embezzlement, the list goes on. – Serving lifetime felony probation. See http://www.dc.state.fl.us/InmateInfo/InmateInfoMenu.asp — Type in XXXXX, Kathleen and she will come in under Supervised Population Results. – Case no XXXXXX
10/09/1996 – Arrested for Uttering a Forged Instrument and Grand Theft 3rd Degree -Case no 96-CF-XXXXXX
03/03/1997 – Grand Theft Charge dropped, found guilty of Uttering a Forged Instrument – served 3 years in Florida State Prisons
On to Eric XXXXX
04/16/1996 – Grand Theft Third Degree – Case 96-CF-0XXXXXX – Plead No Contest – 18 months supervised Probation
LabCorp needs to change. Let’s start by taking out the trash.
ADMINISTRATOR NOTE: I deleted the last name of the LabCorp employees with criminal records because it is unfair to judge them based on past mistakes. This site deals with LabCorp and their lousy operation, not with the past personal problems that employees may have.
‘used employee’ You should do yourself a favor and turn the notice in. How were 5 drug screens reported back as positive if they didn’t belong to the patient? Why would specimens be mislabeled if you (“that employee”) are afraid Teresa will come “clean house”…..if one of the samples questioned was yours, would you have mislabeled it? Maybe if basic phlebotomy skills were used and you LABELED the specimen when the patient was present that wouldn’t have happened. There are other ways around that other than jeopardizing the integrity of a specimen and patients treatments. Pretty sad a labcorp employee that hates the company so much is still there and actually risking the lives of patients because they are ‘afraid’.
“Labcorp is their threats to make employees work the day after Christmas”……..Interesting, you say this. To begin, your sentence doesn’t make sense, a lot of them don’t. But, last I checked, there are people who need their labs done the day after Christmas too. And 90% off any other medical facility was open the day after Christmas (since it’s not a holiday the day after), maybe you are in the wrong profession.
I notice a lot of the employees that complain on here don’t seem to be doing their job correctly to begin with. It’s easy to put blame on others when you’re in the spotlight.
Does Labcorp have their microscopes cleaned and calibrated every 6 months as required by CLMA standards?
Also, can anyone provide me with the name and email of the head of LabCorp for the Florida area?
Sounds like I picked the wrong employer. How can you all posibbly stay on
can anyone tell me in their region, if the 0 tolerance for callins/personal/sick days are in affect?
we are now written up for our 1st call in, by #3 we are terminated. PLB is scheduled 2 weeks in advance! no if ands or buts!
i need to know if this is across the board, or just in my region
Dear anonymous, PLB/PLU policy seems to differ from lab to lab, even from department to department within the same lab. It sounds like your supervisor is a Nazi.
TO SAMHSA certifying officer….
are you saying that it is at the supervisors discretion to enforce PLB policies/attendance policies??
i need to know >things here are crazy!
do they(the supervisors) have the right to make/change the PLB rules??? isnt their supposed to be only ONE LABCORP policy?????
isnt that cheating??
The policy appears to allow the sups to make the policy as needed for the depts.
well, ill tell you this…with all the crap we do …..opening/closing sites/supply orders/inventory/limited breaks/traveling/phone calls at 5am, asking us to open different sites…….all while keepin that smile on our faces…is really pissing me off lately!
10 years wit the company, and i get written up for breaking down in my car, at which i called them BEFORE THE SITE WAS TO OPEN >and i had a mechanic receipt(FIRST write up ever)and i made up the hours lost.
this is what they tell me> u didn’t get to the site quick enough to open, and WE LOST 1/2 HR WORTH OF $$$$$$$$$
this is no way to run things!
sounds like change is needed!!!!!
I would recommend checing mylabcorp.com for the policy manual.
You all are right about the PLB policy, it is at the discretion of the supervisor and how good are you in kissing up. We got an employee who is a true champion in kissing up, got 5 weeks of plb to go to India, even though the policy states that we cant have more than three weeks.
i just hope and pray that representatives
from dept of health, florida makes a surprise
inspection of every personnel, that are
supposed to be registered and certified
lab health personnels qualified and testeby tne board of health, as to my knowledge, there there are a handful, from managers down
to team leaders. i know some managers who
foul-mouthed, very rude, and i was one of
their victims. i suspect two supervisors, one team leader, a lab manager (WOMAN)WHO
i believed did not go through certification
process. all these are part of the filhty
management system here in tampa location.
anybody can be a team leader, supervisor,
lab manager, even youre just a high school
graduate and this is called KISS-ASS,while
some worked hard, studied hard to pass the
certification exams and just were taken
for granted.
I worked as a supervisor at pathlab, a large reference lab in NH that got bought by LabCorp. PathLab owned most of the northern new england market of physician office buildings as well as a bunch of hospital labs untill LabCorp came in and destroyed the market share and lost most of the customers. Fortunately, doctors and patients refused to accept shoddy service and dumped them; they have a tiny percentage of the patient volume that pathlab had for many years.
LabCorp brought in a hatchet man, Mike at the begining of the takeover. As soon as the deal was done Mike took over. Little by little the experienced, higher paid techs and managers were driven out. Costs were cut, supervisors could no longer order supplies, we were told to let bad QC go, fudge calibrations, use old and expired reagents. Open positions did not get filled, techs just had to work harder. Customer service and billing were cut and then outsourced. Service dropped. Doctors would frantically try to call for results and help but phones were switched to call center in north carolina. This led to the first big exodus of customers to other labs and the breaking of contracts from hospitals whose pathologists STARTED PathLab (thus the Path in PathLab). (Thank god Tom Hirsch was smart enough not to let them use the PathLab name for very long). A once mighty, proud lab was now a shell, part of a market share ponzi scheme of takeovers, exploitation and decimation of a market area, and then on to the next takeover. Suddenly Mike, the guy who had six months in New Hampshire was bullying twenty year techs, tracking lunches and breaks, denying days off and medical leaves, and firing people for any little thing. Me? I had my problems, I’ll admit it. But my work was excellent and I killed myself to see PathLab grow. I hung around a lot longer than most. But I let down my guard one day. I told Mike I needed to leave for a couple of hours. He said OK. As a supervisor responsible for one third of the lab work reported by the largest independent reference lab in New England, I always had latitude with hours. But not this day. When I came back to work a few hours later, Mike was waiting. He took me to personel and I was fired for leaving work without permission. The woman from personel (PathLab holdover) felt almost as bad about the railroad job as I did. What I should have done is take Mike’s skinny ass out to the parking lot and bitch slapped him, but I didn’t. I got a great job at Mayo Medical lab a week later (ironically going through the most thorough of background checks despite Mike slandering me and trying to get me blacklisted by spreading the rumor I got fired for drugs). Mike and his happy company went on to ruin the lab I helped build. The computer conversion was a debacle. They had a bunch of amateurs left to do testing. Customer service is non-existent. Oh yeah, Mike ended up blowing it and getting himself first promoted to an office manager job and then fired. Maybe it was all the gambling on the job, or MAYBE it
was HIS drug addiction that he was so eager to project on me, that finally caught up to him. It gives me only a little satisfaction to see someone else suffer. Even if they do deserve it. Stay away from LabCorp. They don’t care about patient care or quality. They are bean counters with no conscience. 99.9 % error free is NOT acceptable. When you run a million tests a year that is one thousand errors. That is a ridiculous amount. The person above who proudly proclaimed “can you match that at your job?” has been really hitting the koolaid hard. Zero errors- that is what is expected in the clinical lab. It is why we have QC,surveys, barcodes, computers, and educated experienced techs supported by progressive, caring management…oops, unless you work at LabCorp. Oh well, I guess its a job. I have to drive an hour to work because they still have a lot of the market share where I live. I don’t think for long though. Keep up the bad work, LabCorp…and have fun in hell all you charlatan “managers” who have sold your soul to the devil for a buck by being part of this corporate structure. Hope the money is worth it when you are roasting in Hell for the patients you have hurt and the employees you have screwed.
David, I understand your pain. It is truly unfortunate that the corporate mentality of how much money can we make is too shortsighted for the long haul. The Dallas lab is under transition now. It is scary to think that the new management is the same that caused this website to be developed. They talk the talk about working smarter not harder. I am not sure if they believe the crap they are pushing on the supervisors who are then forced to push us techs harder. Now there is a metrics program that is used to say just how over staffed your department is. The pressure on the techs has most certainly contributed to the deaths of 5 techs over the past 6 months. Long time employees, some with at least 25 years with the company like me are leaving or giving up and going elsewhere or “retiring” with no notice. Valuable employess are being abused and the icing on the cake is the supervisor of a small department that requires virtually no laboratory skills was recently promoted to night shift lab manager. This man ran his department like a concentration camp. techs are not allowed to even talk unless it is work related. He spends a big part of his time there monitoring what various techs are producing. He has no concept of anything other than the high throughput instrumentation that his department utilizes but has no concept of what a true medical technologist really does. The technical supervisor of the hemotology department apparently is not even qualified under CAP and CLIA 88 to be a supervisor. She has survived as a supervisor not by being good but by being involved in every commitee and project out there then bitches up a storm because she works 14 to 16 hours a day. Well, she is such a bitch and a witch that it is doubtful that she actually has a life outside of the lab. Due to the understaffing “supervisors” are required to work 10 to 12 hours a day and still take work home. The computer systems are antiquated. They look like they were designed for the old commodore 64 and seem to work just as slow. The conversion that you mentioned was a nightmare.
Errors unfortunately do occur. Most are due to errors drawing the samples. There have been studies, from what I understand is “an outside company”, that show the majority of errs are actually due to doctors offices and hospitals not collecting the proper specimens or not properly labeling the samples. Are mistakes made in the lab? Absolutely. NO lab can honestly say there performance is error free. Having worked at both Quest and LabCorp, I can tell you that both labs have problems. It is truly sad that these two bohemoths are taking over labs that they can not compete against. As much as it scares me, it is time for the regulatory agencies to force these 2 monopolies to be divided and get back to the point that patient care is the main focus. That is why all of us techs got into this field to start with. I love doing what I do. IF there are ways to do what I do more efficiently I am all for that as long as patient care is not affected. I am concerned about losing my supervisor. Things are constantly changing in my department and I am not sure it is for the better. It would be sad to see this one pushed out which seems to be the goal of the current management. Many of the techs believe that the goal is to get rid of the current group of supervisors to bring in the same “supervisors” that helped build the Tampa lab to the mess that it is.
Labcorp is starting to suck as badly as this sites name says. I just hope I can survive this and come out the other side working for a company that has gotten back to the basics of patient care first.
Hey all, I have just been offered a job as a “Specimen Accessioner” at labcorp. Like all jobs I consider, I always do research on the company, its culture, benefits, trade-offs, growth potential, job security, etc. I have been reading almost every post on this site since I was interviewed several months before and have yet to reach a conclusion. There are so many contrasts but mainly negative opinions which seem to influence me a little. I feel despite the words and rhetoric I should still go in and find out on my own. I am pausing of course because i am giving up two jobs just to work at labcorp and their “at will” employment relationship really threw me off; it means they can fire anyone at anytime for anything I deduced. I am one of those who believe that although you can at least try to make the best out of working for a coroporation that doesn’t care for anything or anyone. Anyway, I just want to know from anyone, everyone, to give me any advice on what I should do. I consider myself pretty intelligent and have noticed that the employees seem overworked and there is high turnover at the site I am being hired for based on my own observations before even looking at this site. I take it my position is the next to bottom rung or not involved in any hierarchy at all? Well I go in soon so PLEASE will anyone give me an HONEST and genuine opinion on what to expect? Do I go in and try my best or do I just quit like a scared punk? I would prefer ot do the former but I don’t want give up a job I actually like but not in my field just to get fired in a month.
Wow, after looking through this site I was quite surprised to find someone had actually made a comment about the head phlebotomy supervisor Terea Griest and her staff directly under her. I work in the desert and Teresa is my head supervisor. Never seen her at my site. Have seen other members of the supervisory staff. What I’d like to know is where the supervisors get their training and who does the training? The training I received left much to be desired. Do the supervisors get their butts riden if they don’t learn something as fast as one of the other supervisors thinks they should? From what I’ve seen thus far LabCorp is an anal company, with anal supervisors, and some, not all anal employees. Does a supervisor loose their job if one of the other supervisors says WE DON’T THINK YOU’RE MEASURING UP? Are supervisors required to kiss ASS? Why do they ignore phone calls, and ignore the facts when they’re presented to them? Why are the supervisors so cold, and calculating and unresponsive? Aren’t they in fact suppose to be leaders? Okay, all you people out there that live and work in the desert, how about some answers to these questions?
Sean-Be prepared to learn to kiss ass and make sure it’s the right ass you’re kissing. This company is run by a lot of people that are masters at ass kissing. It must be an art. Be prepared to be blamed for doing or making mistakes you didn’t make. Be prepared to be threatened, (your job security). Mind you if the supervisors like you that probably won’t happen to you. Be prepared to be told you don’t measure up–again if the supervisors like you that won’t happen. See, we’re back to ass kissing. Learn it and learn it fast!!!!!!
This is true–the butt-kissing is rampant. I say go give it a try then you can experience for yourself the absurdity. It will astonish, all normal business models and practices are thrown out the window. It makes for a great business strategy study on what not to do. It’s kind of like joining Hitler’s SS without the snazzy outfits…just keep your head down..don’t ruffle any feathers..don’t question anything…and do not think for yourself. The place is full of mind-numbed burnouts who just turn off once they enter the doors and go through the motions…Labcorpse zombies.
To: Dallas employee
Your story sounds identical to what we went through when LCA took over our lab. They brought a bunch of corporate managers in and had a big meeting with all of our lab’s employees. Of course everyone was scared about paycuts, loss of earned time, getting their hours changed, etc. These suits said all the right things, assuring everyone that things would only get better working for LCA, etc.
But, then they just started chipping away at everything. Open positions weren’t filled, everyday another employee would be gone. Were they fired? Did they quit? Was the position eliminated? No one knew. Everyone was nervous. The talented, experienced supervisors quickly saw where things were going and bailed. Techs right out of school were promoted to supervisors. There was suddenly no leadership in the lab. Samples started getting lost, corrected reports were going out all over the place. People started bickering and cutting each other apart, jockeying for position and ass kissing the one LCA guy who had been “planted” months before the takeover and was now the defacto head of the whole place, it seemed.
Everybody running scared, quality going down the toilet. Doctors started defecting left and right. A lab that was created by hospital pathologists, a model of centralization of testing lost all four of the original hospitals within a year or so of the takeover. And through it all, not one article in a newspaper, not one news story on TV. This is/was everything that is wrong with corporate medicine, quality sacrificed for money. Good jobs lost over greed. Families hurt. People with decades of loyal service abused and discarded with less care than a bucket of biohazardous waste. What a shame. So, good luck down in Dallas. There is very little hope that you guys will have an experience that is any different than any other takeover these hacks have done. They don’t have the talent or the will to “do the right thing”. Shit, I don’t even know if they know how incompetent they are. These suits in North Carolina aren’t worried about their paycheck or losing their jobs. Why would they give a crap about some whining hick in Dallas, or in New Hampshire.
I’m not “just a disgruntled fired employee” as I’ve been referred to in others’ comments. I have twenty five years experience as a tech, half of it as a manager. I have a degree, certification, continuously attending conferences, workshops,etc. I have setup entire statlabs, created a molecular department, overhauled a hospital hematology lab, written many procedures and brought many analyzers online. To dismiss my comments with a broad brush as a disgruntled ex employee is an insult to our profession. If you have only worked for LCA in your career, than perhaps you can’t know how awful this company is. But if you see how a “real” lab is run and still think LCA is even ok- then shame on you. You’re in the wrong profession is you think these shylocks give two shits for any patient, the patient’s condition, or the physician that we are paid to help. NOT the techs, processors, and phlebs who work at LabCorp- the corporate managers who run things. The ones who have established the corporate culture of money first, screw the employees, and then duck responsibility for any harm they cause with their indifference and criminal neglect for their workers and the patients that they are entrusted to “help” and “serve”.
Hello,
I work for LabCorp in Livonia and I can tell you that this company is the absolute worst company I have worked for ever! To all patients I say go somewhere else and stop giving them your money. We are extremely understaffed and forced to work long hours. We are not even allowed to take our breaks at will. We rarely get our whole hour breaks. We are forced to work when there is no water or no power in our building. LabCorp does not care about their employees we are just slaves. We get many SOP’s(rules) every week that change how we do our jobs. We do many things that are illegal, like writing on patient req’s, that we are ordered to do. Our supervisor Novella is incompetent and never there. I can’t believe someone nominated her for Labortorian of the year. She doesn’t even have the qualifications for her job. She has no degree. She takes vacations every week. She misses every Friday and noone checks her time. Then she brags about how she was at the bar on those Fridays, when she told us someone was sick in her family. I just want to apologize to all the patients because we feel horrible whenever there are mistakes. We wish we could take our time and give each patient’s specimens a good look but we are judged at work by how many patients we process and if you are in the red(meaning not processing enough per hour)you are in trouble. They tell you that it is more important to process samples correctly but if you are in the red they stress that if you don’t bring your productivity up you will lose your job. We are always complaining that there is no way to make productivity without making mistakes. This company only cares about money. I take no pride in working at LabCorp but, with the job outlook how it is in michigan I have no choice until I am hired somewhere else. I have never worked at a lab where things change every week. We have so many SOP’s from this year alone that the stack is as thick as a Telephone book. We have a certain time that specimens have to be processed by so that they can be shipped to another branch of LabCorp. Telling on our supervisor is useless because she is friends with upper management and they always take her side. Sometimes the way we work is taken over by the sales staff who tell doctors anything they want to get them to send their samples to our company. They give in to the doctors requests even when it goes against the rules. And our supervisor never tells them that we cannot do these things, she orders us to do them. I have made many complaints to corporate that they need to investigate this branch but they do not care. There is nothing but a whole lot of ass kissing going on at LabCorp and if you stand up for what is right they find a way to get rid of you. I hope I find a new job soon so I can get the hell out of here. This is one of the worst mistakes I ever made, coming to work for this company.
@employee
WOW!! u sound really frustrated.
When you said you called corporate, did you mean compliance. If not try calling the compliance hotline. I agree with you though, SOP’s change like every week. hope things get better.
Oh yeah, call compliance. That’s why things are so screwed up…you called the wrong hack! Gemni, are you the CEO of LCA? Be honest because you really are into defending this company. Take your paycheck, be a good german, but don’t defend these guys! At least do some research about some other labs these guys have destroyed…it’s just a matter of time before they morph into yet some other lab that, hopefully, will do a better job than they. Maybe nationalized health care is not such a bad idea after all….hmmm
To gemini70, I called compliance before. Who do you think I called when we had to work with no water and keep processing specimens? Do you know how dangerous that was for us? There is no way to wash your hands properly with a bottle of water. Nobody cares about the illegal things this company forces you to do. Maybe at your branch things are better but here they suck! I think it is dangerous to put pressure on employee’s to process a certain number of specimens because you are putting patients at risk for mistakes. There are guidelines you have to follow that you can’t follow if you have to process 64.9 patients specimens per hour. I am grateful to have a job in this economy so I stay. I worry about the specimens we process everyday. I worry about the patients. I rarely meet productivity because I am more worried about making sure the work is right for the patients sake. I am always picked on for not meeting productivity. I have seen employees be treated so bad that they develop mental and physical health problems that put them on disability and eventually they quit instead of coming back. I tell myself everyday I am stronger than them just to make it through my shift. At night when I go home I cry because I know I have to go to work again tommorrow.
any comments on the Knoxville Tn Office
@david
no mr. I am a pst right here in Texas. As far as defending the company–I am simply saying a lot of the problems that people are complaining of I do not experience. Of course there are techs that are rude, and supervisors who don’t know which way is up. I’m only voicing my experiences.
@employee I read your post and started to cry,I truly understand I use to work at Labcorp in New York and i went thru a lot of things with the company also,my heart goes out to you,all I can say is say a prayer because I understand,changes every week,different managers every time you turn around,not enough staff,having to float all the time when you didn’t apply for a float position,being put in a location with no bathroom having to use restroom in a vacant apartment,bad rumor put out about you by coworker you never did anything to.being told maybe you shouldn’t work because you had a disability that kept you out of work for a while and when you return without a doctors note they try to put you back on disability by floating you to different places,managers that talk about their girlfriends problems to coworkers when they have a room full of patients,and I know what some mean by the ass kissing part to become a team leader.Good luck to those who continue to work their you going to need it.
I am also a labcorp employee. There are many good people at Labcorp but the lower and mid management is so bad it is just unbelieveable. Team Leader, Supervisor, and Manager positions are attained by ass kissing and the good old boy system. There is an occasional good one but they are few and far between. I have had 3 team leaders, all of them speak english as a 2nd language and none of them speak english well enough to teach or train. Training is a joke, there is none!!!! I have never been told to perform a task correctly the first time. I have learned to follow up with co-workers who do know what they are doing before I start to do any new process. I am fighting a process right now that may be giving bad results to thousands of patients each night. The managers are only interested in how fast you can do it, quality is never mentioned!!!! The vast majority of the managers have never taken a managerial class in their lives. Please have your lab work done at a smaller independant laboratory where there is a chance that quality and patient care is at the top of thier things to do. I do and I can get it free at Labcorp. I work in the Tampa lab, we process 40 to 50 thousand specimens a night. Employees are judged by how much they can process not the quality of your work. My manager is a mean bully. I am amazed he can manage to zip up his pants. Labcorp does hire the handicaped, this man has the brain of a breaded shrimp and has make it all the way to a managers position. And now bless his heart he’s loosing his eye sight. I believe it is an infection he got from having his huge fat bald head inserted way to far into his anal pore. That brown ring around his collar is a dead give away. Please, if at all possible have your laboratory work done some place else. Your life depends on it!
8RFC
nothing like working in a concentration camp….
Here’s an update on our situation. They finally announced that Novella is Laboratorian of the year. She won the award because my fellow employees and I did all the work. So in essence she won an award that she didn’t deserve. Everyone here says usually after someone wins Laboratorian of the year they get fired. I hate to say this but I hope it’s true. My team leader has more knowledge than Novella even if she has no degree. She’s the one who stays and works with us when Novella leaves us busting our asses.I just want everyone to please pray that I get a new job because I am losing myself at LabCorp.
Listen,
I used to work at Elmhurst, it sucks. I know Novella, and her winning is a slap in the face to all of the accessioners that work under her, and in different divisions. Don’t call HR. Call OSHA, CAP, EEOC, and any federal or government agency you can. They will react, trust me. You call HR, you get targeted. I watched it happen. Call federal agencies. Document, document, document.
I left this company because the I truly feel the patient care administered by this organization is criminal. Labcrap has no conscious and they don’t want their employees to have one either.
Anyone have any stories about the Dublin Ohio Lab?
I would like to say that after reading all the notes about labcorp, what can be really done?? Labcorp is all over the United States and employees all over the state need to get together and make something happen. Employee in Livonia, do your fellow coworkers feel the same way you do? Will they stand with you aganist your supervisor?
I no longer work for labcorp The lab I currently work at has lost many employees in the last couple months. So much for a lab with only less than a handfull of employees. They have this new system in which you have to collect 20 percent of credit cards or else your site will be writen up. I dont understand why we are made to collect credit cards when we have abosolutely no clue if a pateient even has a co pay, and if so how much it even is. My big issue of this is Why are we collecting credit card from people with a primary and a secondary insurance? And why do we have a memo that tells us what insurance companies to NOT ask for credit cards. That causes a problem because when a pateint comes to a window and we ask them for their cards, and not ask the following pateint, then we look stupid and get verbally attacked like we are their to cheat them. I sure as hell would not be o.k with giving my credit card information to some one at a lab with no knowledge of how much my bill is going to be, and who has access to my home address, my phone number and date of birth. Sometimes the lcm has these pateints social security numbers on them. So, honestly, this all sounds like grounds for dissaster, all it takes is one dishonest employee, down the line of processing to billing , to have all this information, to do a whole lot of fraud. This all does not seem right to me especially in this economy at this time. This company does not care for their employees, and the pateints are the last of their concerns, I suggest if you have a problem with labcorp call your insurance company, because if you call labcorp your self to complain your voice REALLY will not matter. I donot understand how a company this large can operate the way thay have for so long and get away with it. Privacy is not protected, management does not care and if you complain to human resourses you get in trouble, so who can you run to?? I say we all need to stop writing these blogs and do something about it!! I dont understand how we can work all day and not even get one ten minute break, that sounds like the labor department needs to get involved. All I have to say is if you treat your employee like crap, if you treat the pateints like crap, you are only watching your own demise. The reason why circut city failed, was due to their poor costumer service, after all, their competetor was more knowledgable and better staffed. Labcorp, dont forget Their is Quest!!! I donot beleive in What this company is doing. I am glad that labcorp will no longer be my desease!!! If you are a labcorp employee, please know that dont let management scare you daily, you will find a beter job where you will be treated like a human being! This is just one of their tactics, they are just lucky to have such hard working pople like us, and maybe one day CORPORATE will open their eyes and fix this BIG problem, and get rid of their under qualified management staff.
I used to work at the Portsmouth, NH Labcorp. I was hired as a Labcorp employee but it was before the conversion occured and everyone was still from PathLab. Holy crap did everything go down the toilet when they took over! The Pathlab culture was such a great environment in comparison. It wasn’t run like a factory. People were expected to think and use reason, not just absent mindedly do their tasks. We had an onsite customer service center that literally would let doctors know test results within minutes of them being processed. Doctors used to call the techs in heme directly if they needed something. Then Labcorp showed up. The computer conversion was a joke. It went horribly. Not only were we not trained properly on the new system but we were trained by a crew from the south one way and then by a crew from NJ completely differently. Things were done wrong for months. Samples were constantly missing or ruined. The wrong barcodes were placed on aliquoted tubes. I remember when a male patient had a positive HCG result. I was told to run samples that violated SOPs. They also hired some remarkably uneducated accessioners through temp agencies. People started disappearing shortly after and the new model turned the place into a factory where everyone’s turnaround times were monitored strictly. The immense amount of errors led many people to drop Labcorp and it didn’t take long to realize that the ship was sinking. The entire customer service dept got laid off and it was outsourced to the south. I quit right before they laid off a bunch of the techs and accessioners. To this day I tell anyone I can to steer clear of Labcorp. They are awful to their employees, have some of the worst health insurance I have ever seen and are frequently sued. I have heard bad things about working for Quest too so I’d say somethings got to change with having these kinds of services monopolized.
what would labcorp do if we all went on strike??? can we??? is there a union we can join for phlebotomists??? i would like to know our rights. LabCorp runs us to the ground. We are overworked and tired. no wonder we are making mistakes. They excect us to service as many people as possible. I am drawing about 80 people a day and expected to do this 6 days a week. We are told that if we dont work weekends find another job. I cant just find another job right now. I dont know what to do. I am being floated around when I never agreed to float. Working crazy hours. Mostly 10 hours a day. Anyone have any advice besides getting out. I want Labcorp to pay for what I deserve and maybe a union can help.
It seem that Lab Corp has a problem nationwide with bully , unprofessional, inexperienced , racist Supervisors and Management.
LabCorp Don’t care about its employees. They promote and hire based on color of skin , thickness of lips and lack of brain activity.
Perfect example of an imperfect management team is at the Lab in Elmhurst.
Visit the Supervisor and right outside of her door she greets you with a sign that states ” The Witch is In ” . This is acceptable by the HR department , Lab Service Manager and Corporate. But what can you really expect from a former truck driver
I can’t wait until I get a new job so I can quit working for LabCorp.The worst job I ever had. I actually welcome the thought of getting fired, that’s how bad it is. I have never worked with a company that puts patients at risk everyday with bad equipment and uneducated managers. They are so cheap yet they earned a billion dollars last year. I can’t get a cost of living raise or supplies. WTF! Can someone explain why we need SOP’s every week? Maybe if rules stayed the same longer than a week patients specimens could be processed correctly. Labcorp can go bite the big one. I hope one day the patients come together and slap this company with a big enough lawsuit to put them out of business for good.
I just recently had a DNA test done for myself and my husband and I wanted to know if there was a way for swabs to be contaminated and improperly read. I have a good family life and would like to keep it that way and if some one could help me prove to my husband that things there are wrong most of the time and not done right then maybe he will believe me in all of this bull shit i have happening in my life. Please read this I know where i have been and would like to sue lab corp for the problems that they have caused for me and my family and I have the money and all the time in the world to do it. I need this so badly. I was nearly hospitalized for all of the anxiety attacks I have been having lately because of all of this so please if you can help
can some 1 help me????
WOW! I just got hired in the LabCorp just south of Nashville. The manager there seems really caring and efficient. All the workers seem friendly and helpful. But I can’t deny the fact that there are an AWFUL LOT of you on here with horror stories! You can’t begin to know how hard I tried to get this job. It took about 4 months from the first interview. I had to jump hoops and felt like I would need to be kin to Jesus himself in order to get in there. If that is the case, then WHY would they treat us like low-lifes as you all insinuate? As a former Union-Organizer, I won’t put up with it! I WILL be treated with respect if I so deserve it or I will start out at the Nashville Labor Board and go from there. I will NOT be intimidated at a workplace. Tennessee is always quick to point out that they are a ‘right to work’ state and that they can dismiss you at any time. But that’s not quite how the Labor Board sees it. They still better have a damn good reason. I say to ALL the unhappy LabCorp employees – past and present – if indeed what you say is true, start out at your local Labor Board to file a complaint and then log on to http://www.AFLCIO.org and request union organization materials and brochures. You can distribute them on your breaks with absolutely NO repercussions. There has got to be a way to hold these company bullies accountable! Rent the movie Norma Rae and get inspired. Thanks to all of you for the heads-up! I know I for one will be watching…
Wow, it is so sad to read this stuff. At the same time it feels good to hear from someone else who saw PathLab get ruined by the LCA takeover. l want to know where is the media in this country? Internet, newspaper, 9 million cable news networks and there is not even one reporter with the balls to do a story on this horror of a corporation? You know what, let the government ruin healthcare and socialize medicine. lt will be money out of my pocket but at least LCA bigwigs will (hopefully) take a hit too. Sleep tight LCA charlatans, if you are a manager for these jokers- shame on you.
@%(*!
Test swabs can be contaminated if the colletion person 1) drop the swabs , 2) coughs or breaths on them , 3)miss lable the swabs. 4) while letting swabs dry there is others in the test area. hope it helps
verrry underpaid, very reacist, and too much trash talking from all sides!!! really the unprofessionalism and cattyness of labcorp is rediculous!! they need to hire more people who have a sense of professionalism!! so sick of all the female crap talking!!!!
From what I am seeing at my workplace, I just don’t understand the amount of disgruntled employees. So far, it seems like an excellent place to work. I guess each location is ran differently. I just think the whole thing is sad that the Corporation as a whole can’t come together and try to find a way to raise the moral of the employees. If you Google Lab Corp, you find more complaints than you do about the actual company itself. Who would a person call to have this looked into? Does Mr. Lab Corp himself know how many unhappy people there seem to be?
I went for an interview with lapcorp about a week ago in South Jersey. They have to run a background check, I was wondering what does this background check include? Did you all have to do the same? Do I even want to work for this company?
ya hi this happened a year ago ive been trying to fight this but i was forced to quit due to a complaint that came through to lab corps hr department witch they did nothin about and denied my vacation time off cus of this gay supervisor named nathan he was stating things to me that were making me feel very uncomfortable and i really didnt have anywhere to turn because everyone like this man from labcorp so they got mad at me and denied me my vacation after i had spent 5000.00 dallars to go to maui to get married so they said quit and reapply ahhh ok would it be easier to just let me have off the time not the chose this path cool so i quit and they put me down as not rehirrable meaning they were not going to take me back mainly because of this complaint that i had mad against nathan i just wanted to be moved out of his area but they could not even do that well i work for another lab now and this man named nathan now just got hired at my new company so im
very scarred and dont really no where else to turn my friend told me about this site so i though ide check it out in the work place we should be able to not be sex harrased girls or guys they laughed at me at the hr department and i cryed to them begging them to move me they said no and nathan since i rejected his offer of getting to now me in another way he started treating me really bad by denying my vacation to get married to my girlfriend everyone at lab corp was rude to me for speaking my mind about this and just ignored this i will fight this till the pay me back for all the time i missed i got married and then came home to a house with out a job if i owned labcorp and my employee was getting married ide let him go with no problem at all cuz i care about people so i cryed many night with my wife by myside never put in a law suit cuz thats not my style but i want people to know what happened to me and i want nathan to not be employed at CPL labs i
will fight this to the end nathan i will let the supervisors no that you sex harrased me and made it very hard to keep my job.
Don’t ever work for this co. Brian
I no longer work there either but not because I didn’t like it, but because I got another job that I had been trying to get that pays more $. I hate it that they trained me and then I left. But I never saw any horrendous stories such as told on here. I guess it depends on which LC you work at. Good Luck everyone!
PS…Also, don’t forget to check out…
http://www.aflcio.org/joinaunion/voiceatwork/efca/whyunion.cfm
Labcorp personnel are traveling to Texas in Oct. to train child support employees how to collect dna specimens. With the swine flu scare, you’ld think they would have more sense, but then again, the state of Texas doesn’t care who works in unsafe conditions as long as they can save a buck. Labcorp is their patsy.
Worked for the Dublin Site. Once they consolidated Louisville everything went totally to shit. And as for ass-kissing–absolutley. If you are/were not someones’ bitch, you are screwed.
All this talk seems to be centered around the different sites. Try working for corporate. It’s just as bad if not worse. If you aren’t part of the good ole boy network you are screwed. As far as the ass kissing…sometimes that will back fire on you if you aren’t part of the good ole boy network. There are some good people out there…but they are few and far between. They don’t care if you leave by quiting or being fired….there is always someone waiting in line to take your place….usually one of their friends. Doesn’t really matter how good you are at your job…just matters who your friends are.
Mine seemed to be more of a good-ole-gay-girl network…ick…sorry no disrespect toward lesbians…just dont ask me what color my underwear is in front of your staff-FREAKS!
im currently a employee from lab corp and i think that this is not a rreally good company to work for firstable they ask the patients to pay for services and if they dont pay they wont get their blood and we as an employee are force to ask for payments at the time of serviceand not only that we as a phlebotomist we have to be resposible for dropping money at the bank after work and i dont think thats fair for the phlebotomist we all ready have alot to do at work to be doing billers job and not only that they ask us to drop off afp (blood) to the mail after work they want us to do alot for alittle pay LABCORP SUCKS BIG TIME AS A COMPANY BUT YOU KNOW WAS THE SAD PART THAT WE HAVE NO CHOICE RIGHT NOW THAT THE ECONOMY IS BAD i hope they see that they giving us to much resposabilities. And another thing please fix your draw sites they look very unprofessional.
Well, I guess I need to join the ranks here also. I work at a ‘satellite’ lab of LabCorp here in Middle Tennessee just south of Nashville and I am having a less than pleasant experience at my job. I have been there 3.5 months and never been late or miss a day. Always work overtime if asked (I am part-time). Always go home early if asked. (One day we work too much overtime and it has GOT to stop and the next day they tell us we HAVE to stay ‘whether we like it or not’.HA! We ALL know the labs are going to be processed NO MATTER WHAT so why do they play this game??? The ‘team leader’ is a ‘glorified gopher’ and very belittling in front of an employee’s peers. Nothing is private. If you screw up, EVERYone knows about it. On the contrary, when there is an ‘announcement’ such as overtime or a new policy, etc, only the ONE side of the cubicle hears it and that’s the side the team leader is on…the other side can (and does) stay out of the loop. Later…when you didn’t hear what the others heard, you suffer the wrath. Very unprofessional team leader. Between the music and gossip about their home-life, a new employee struggles to learn their job. The TL can talk all day but the employees are not ‘allowed’ to talk while they work. This TL rolls their eyes and shakes their head at you when you have a question while telling you later that ‘there is no such thing as a stupid question.’ They will tell you that you will still learn one or two years in on the job but will shake their head at you if you don’t know it ALL within a few months. It is ‘hinted’ to you that ‘You don’t want to go up front to talk with the Manager of the Lab as if you were putting your life in your hands. What is this Manager going to do to me? Electrocute me in their chair? I work because I CHOOSE to…not because I HAVE to! There is a huge difference there. In fact, my husband begs me to quit. He has come close to calling there to let them know what they put me through. I have been told I am not ‘learning’ as I should. Yet I have been told I am the FASTEST at what I do. I have been told that a young girl that started has ‘caught on’ much faster than I and when I mentioned I am not 25 anymore, I was accused of trying to bring ‘age’ into it. I am accused of ‘not learning’ when in fact many things weren’t even explained or taught to me. The TL ‘ASSumes’ the employees learn EVERYthing the first couple weeks. If indeed laboratory work were that easy, EVERYone would have a job there! I’m tired of it but not before I make it known what goes on. And I don’t mean to the TL. I mean Mr. LabCorp himself. I think the Managers need to get more involved rather than dumping it off on some ‘team leader’ that isn’t any smarter than I am, they just ACT like they are’.
Everything that said here are true!!!
Cal Labcorp employee
Well folks! My time with LC has come to an end! I wish you all well. Keep speaking up so that maybe one day LC can be a decent place to work. Peace to all!
Unprofessional, unpleasant and down right pathetic…I have gone to a Labcorp in Brodheadsvill,Pa for several years. Recently in the last year…this particular site has been closed on several occasions. First time, as I waited to be called to register a gentleman came in with a uniform on from the local electric company and told the receptionist that he was there to shut off the electricity for non payment. I couldnt believe it…ok maybe its the economy I thought so I left and waited a few days until they reopened. Then on another occasion I walked up to the lab and went in and it was freezing cold and was told by the receptionist that the heater was not working so they were closed. They were closed for 5 days from what I understand because according to the personnel the rent had not been paid in 5 months….now can u imagine omg I could not believe it. Then in another instance I went there again and sure enough the electric had been turned off because of non payment…I went there once and they had no water…..what type of operation does Labcorp run ….this all happened within the last 7 months…i have never in my life dealt with a company like this , i mean its not like its some mom and pop shop how horrible
I currently work at labcorp and we have been told request credit cards as well. We were told that if we did not get at least 10 credit card captures a day that our site would be written up. Personally I dont think it is ethical to ask patients for the credit card. Secondly to be threatened to make a quota is also unethical. If u do not get enough credit cards in a day then u are told that u are doing something wrong. People refuse to give their credit card info and i dont blame them because I would not give up mine. When there is a problem in our site and u call a team lead or supervisor …no knows what to do. It is amazing that these so called managers are incapable of managing, i mean really they are not properly trained or educated. Never again will I work for corporate america.i wold rather be in a hospital and so I shall
I’m a lab corp employe I can belive we don’t get nothing for the holidays after everything we do for them work like slaves it sucks
I agree with the bad supervisors. I experienced it first hand! Their equipment IS antiquated and they do not value their employees. They need to value to people that actually do the work. That is the key problem with any large corporation. Also, they kept me as a temporary full-time employee for over a year! Their HR is useless.
Had to write another comment after really reading some of the other ones. I worked in the Histology department (North Carolina)and saw lots of specimens lost (most often never found), dropped on the floor, and people just not doing their work. It really pissed me off when I worked so hard (just the person I am) and it’s true: Labcorp doesn’t care how hard you work, how long you’ve worked there, how many problems solved or averted…you are just a pee-on. I was so stressed out I couldn’t stand it anymore.
Their only plus (if I can call it one) is that if you are starting out in a career they will hire you w/out experience. Just gain the experience and then start looking for something else. USE LABCORP BEFORE THEY USE YOU!
I work for labcorp. it is so true that they don’t care about us. (PHLEBOTOMIST)we are the ones that get the company going. without us there would be no company.But we get paid sh–! you can get fired for calling in three times in one quarter, but your supervisor can claim she’s working from! more like out shopping and having lunch with friends.but that is over looked! This past Christmas, a friend asked me what gift labcorp gave me, an I sain nothing, not even a cheep card. She could not believe it.What the hell am i doing, I way to good for this cheep ass company!!!!!!
yeah, so sad. this year we got nothing. no turkey for thanksgiving or christmas… not even a card. It sucks. We are never appreciated.
Recently had follow-up with my MD for re-check on lab values. After taking off work and driving 30 miles to have this done I was told to call back for results. My blood had never been picked up and left over the weekend (Thurs 7 am draw). Unable to use the blood and now have to go back and repeat. Problem being I ran out of medicine and the levels would not be correct if drawn again at this time. VERY DISSAPOINTED WITH UNACCEPTABLE PATIENT CARE..
As a former employee of LabCorp, I know how frustrating working my butt off, 12 hour shifts no lunches and no breaks can be. Isn’t this against the law? Well you could work for another lab, and be treated poorly too. Try MDL. What’s the deal with big lab companies? They don’t seem to get it without the phlebotomist, to draw the blood tests requested by the doctors, where would they be? I understand ALL labs have their problems, but isn’t it time the big wheels listen? Although I love phlebotomy, it makes me think maybe I should have considered another field of study. This is a sorry state of affairs. More training needed–perhaps. Consideration for the phlebotomist and good working conditions would be a start. It’s always all about money. SAD
I am employed at Labcorp in Nashville. My clients are great! Labcorp is not! It does indeed suck. Worst company I have ever worked for.
They care about nothing but numbers. When the chance arrives, I will be gone and then I’ll be back on here to describe several of the outrages I have seen and experienced at Labcorp. For now though I cannot give away too much…they do watch this site.
LABCORP SUCKS!
I have been an employee of LabCorp for 2.5 years, but have been a phlebotomist for ten years. I can honestly say LabCorp is the best company I have worked for, and My manager is the best. I can’t speak for everyone, but as for me, I have no complaints. Trust me when I tell you, there are far worse companies to work for. Sorry about you luck.
I agree with Robin in WV. I have only worked for LabCorp for 3 years with no complaints. The benefits are good and my wages are too. Do I work my butt off, yes. In order to make any job a success, we all should work our butts off. Our site currently has zero customer service complaints for 2010 and only 4 for 2009. We all take pride in what we do for the patients and our record is a testimony to our efforts. I see complaints about the condition of other sites, do what we do….clean it up. Have pride in what you do and where you work. so many whiners. My god. You should not expect kudo’s just for turning up for work. I have read so many blogs by people who have juvenile work ethic. In this economy be thankful to have a job and make the best of what you have. As for management we have had no trouble. They know us all personally and have no problem in either listening to our concerns or giving help where needed. My suggestion to the whiners is either get some work ethic and pride in what you do. After all, this job is not about you, it is about the patients. Or find a job that requires little effort or thought and certainly not with the public. We have young and old patients with cancer that have better attitudes than most of you. We at our site will continue to do a good job. Yes we have our bills to pay and that is why we work and it is not always fun. But we won’t be negative while we are doing it.
I can’t believe all the LabCorp butt kissing! I have worked for better labs in my career. LabCorp cares nothing about the patients they are all about the dollars. If you are a patient who has received wrong results find other patients get together and sue! Until a class-action lawsuit is filed they will keep making money and mistakes off of you. I know because I work for them. They think patients are a big joke!
Do not work for Labcorp. The managers and supervisors intimidate and even outright threaten their employees. There are instances where employees have submitted results using an analyzer that was broken, with the QC controls having failed. Known drug addicts and alcoholics work while under the influence. Specimen information has been deliberately tampered with in order to reduce the number of specimens that would have to be redrawn. It’s unprofessional, unethical, and sometimes illegal. The intelligent employees usually find another job. The lifers are usually the ones who can’t find a job anywhere else.
LABCORP SUCKS IN CHATTANOOGA TN TOO!
Labcorp has unethical pratices. When a patient enters the PSC in Raleigh NC the employee behind the desk asks for a photo ID which is legal, an insurance card which is necessary, and then a credit card to cover for any balances due for today’s services.
A patients insurance usually covers lab work. Labcorp is taking advantage of the patients that are not aware of the fact tha their insurance company usually pay for lab work. The patient has to sign a paper to agree to allow labcorp to charge their credit card for any amount they authorize. this does not seem legal.
I just sent the following message to LabCorp via their “general” customer service submission web page. Basically, a LabCorp driver just about ran my wife and I off the road while we were on a bike ride. While it was certainly an action that was based on a bad decision he made, he was in a van with a LabCorp logo on the side — he represents LabCorp. Perhaps it’s an indication of how happy he is with his job? It’s still not an excuse for his behavior. The message is as follows:
To whom it may concern:
Today (6/23/2010) I was riding my bike northbound along Page Road in Durham, NC at about 7:30pm. As I passed Globe Road, which ends at Page Road at a “T” intersection, a LabCorp employee turned right off of Globe and onto Page. He proceeded to pass me in an extremely unsafe manner. Page is a two-lane road and the driver decided it was appropriate to pass while there was oncoming traffic in a particularly narrow section of the road. North Carolina law states that bicycles are considered vehicles and drivers of motorized vehicles must give at least two feet of clearance when passing. Your employee gave me less than 1 foot of clearance — the passenger side mirror was inches from my head and I had to swerve to avoid being hit.
This is unacceptable. I’m sure Dave King does not want employees that behave like this representing LabCorp. The driver was clearly irresponsible, careless, and showed little regard for another human being. My guess is that he was heading back to the RTP location on Alexander Drive after a long day of work, but his impatience should not have an impact on my personal safety.
It is unfortunate that I was unable to get a license plate number or any other form of identifcation from the vehicle — otherwise I’d have a solution to this situation, which would be to contact the Durham Police.
Please contact me immediately to discuss this further. I would at least like to know what LabCorp is planning on doing to further educate its drivers on traffic law and professional behavior.
Thank You,
To start, during a regional audit month the VP came to my site. I had told him I wanted to transfer to TX because my husband and I are separating and TX is where I’m from. He said he would help me as much as he could. He did in fact help me. I got two phone interviews from Houston within a week. The next week I called in sick and my manager told me that was fine but I HAD to be in Seattle for a meeting with her manager by 11 a.m. Me, being the positive person I am, agreed only because I thought it pertained to my transfer. I was mistaken. They made me wait (mind you I’m sick), escorted me to the “top” guy’s room and he began to explain why I could not transfer due to “LabCorp policy” and how absurd it was for me to contact such a high ranking person. I tried to explain everything but it did no good. He even asked me if there was any “women’s organizations” I could contact that could help me. The next day I called my co-worker in HR to check for that “LabCorp policy” and she told me the other HR persons told her she couldn’t talk to me about work anymore because we’re friends. I then called a different HR person to have them fax over this “LabCorp policy” and have yet to receive it. This company is BOGUS!! This company sucks and I hate them. What I was planning on doing anyway was, transfer to have a definite job and then once I found something better quit because this company has no stability what-so-ever. It would not only benefit me to transfer but it would be cheaper and more convenient for them to transfer me as well. Oh well, their loss.
I wanted to check this website out for myself having just discovered it. I, for some reason, thought that our local labs in Tucson, AZ were the only ones run poorly. Turns out that is the common theme amongst employees. There is so much to fit into one day. The paperwork alone can drive any one person crazy. While we are making sure to get it all straight we have to keep our patients happy. As some of you know this is no asy task. I work in a busy PSC where I am fortunate enough to have great patients. Of course there are exceptions to every rule. I try and make the best of everday but it seems that the managers are piling on more and more “chores.” I am fairly new to the company and I feel the managers do NOT care a single bit about their hard working employees. The ones out there EVERY SINGLE day with a smile on their faces, making nice with nasty and mean patients. This is the most mentally exhausting job I have had since i enetered phlebotomy. it makes me dishearted to think the people running the show only care about their “credit card captures” and “wait times.” I am not a fan of working for this company at all… in fact if it werent for the schedule, I wouldn’t be here.
management is mediocre at best and the people working their asses off do not get any credit what so ever. I’m not worried so much about the holiday gifts, it is not a suprise a big company like this is as cheap as they are. It would be nice to get much needed appreciation we very much deserve.
“A patients insurance usually covers lab work. Labcorp is taking advantage of the patients that are not aware of the fact tha their insurance company usually pay for lab work. The patient has to sign a paper to agree to allow labcorp to charge their credit card for any amount they authorize. this does not seem legal.”
LabCorp DOES NOT charge anything to your card that day. They bill your insurance(s) FIRST, then, if your insurance says you have a patient portion, that is what will come off your card, up to a certain amount, usually $50. If you tell the technician that your insurance pays for everything except for $12.00 for labwork, then $12.00 should be the only amount authorized for you to sign for. If you authorize $50, and your patient portion comes out to only be $4, then $4 is the only amount that comes out. Labcorp doesnt keep your card on file, and it is only good for THAT DAY’S services.
lab corp does suck. it treats its employees like crap
Labcorp has the worst management and ethics ever in Little Rock, AR.
I have given blood sample for lab test and they did not send the report to the doctor even after 4weeks. I have to call them twice to send the report to the doctor office. bad think is they never forget to charge me for the lab charge.
Labcorp just bought out Bon Secours Lab department in Nov 12 2010. All employees that worked for Bon Secours were offer a position with Labcorp. Pay increse, Benefits, your 401k carries over. Sounds great. I was given a $3 increase from what I was makeing before. One month past already, and they are starting to layoff the new employees that were transferred over. They are gunning for me, but I been documenting everthing and saving recorded massages with my superivior. I always reffer to my contract when I was transfer over, and I let them know I know my rights and I’ll fight till the end if I was mistreated in anyway. If I shall leave labcorp im leaving kicking and screaming taking them down with me.
to anonymous in Bon Secours Lab:
They will lay off well-payed, competent employees and replace them with
1) foreign “trained” techs who were educated in third world countries with ancient technologies; or corrupt foreign colleges where the person purchased their degree, get a visa, and expect to perform a job for which they have no theoretical knowledge or technical experience.
2) a technician and newer instrument, where a technologist is no longer necessary.
3) a tech who works two jobs and will take lower pay (see #1).
For LabCorp, its ALL about the dollar, not the quality.
Labcorp replacing Americans with illegal third world workers.
I would just like to say to all of those current employees of LCA who are complaining on here, GET OVER IT! It’s a job! If you are so very unhappy, move on. Take your anger and resentment to another employer where I’m sure you will no doubt be just a miserable. LCA is a for profit company and a very successful one at that. If you’re looking for hugs and sunshine, go work for a non-profit. It’s ridiculous that all of you are complaining about mostly petty, I-didn’t-get-what-I-wanted, BS. Tell it to all the people who are unemployed and would love to have your position.
so, happy LCA employee, you have no problem with unethical behavior, management only caring about making money and not accuracy of patient results?
I am all for making money, but this is a MEDICAL facility. 80 percent of patient care decisions are made relying upon accurate test results.
If the focus is on productivity over accuracy in a medical practice, tell me, would you trust your kid’s lab results done a Labcorp?
nuff said
Genzyme Genetics was just bought out by LabCorp as of 12/1/2010. We lost tons of bennies, way less time off and really crappy medical compared to what we had before.
They told us we’d have jobs for at least a year, but seeing the Bon Secours Lab story, I don’t believe it. I’m definitely not impressed with LabCorp so far, they already just cut a big program that was Genzyme’s.
I am a currently acquired Lab Corp employee(bought out on 12/1/10). They originally told us when we were aquired that we could either take time off without pay or go negative on our PLB time if we didn’t have it. Now it seems the policy has changed out of thin air and we CANNOT take time off without pay now, only go negative on PLB if we don’t have any. We just got acquired on 12/1/10, so we have very little PLB since they didn’t carry over time from out old company. Any other employees of LabCorp allowed time off without pay???
no, unless you get FMLA
All seniority and moneys transfered when NHL (now Labcorp) purchased Allied in the early nineties. PLB was transferred according to seniority. Since Labcorp has a scaled PLB program, the longer your service, including previous employer acquired by Labcorp (for me it is now 21 years), the more PLB you will have. Also, depending on length of service, the more negative you can go. I believe after 5 years of service you can go 80 hours negative. Time off without pay is frowned upon but allowed with supervisory approval.
I am a current employee of Labcorp in San Antonio. Labcorp seems to change their PLB practices at whim. Some can and some can’t. My problem is with ethics, my current supervisor has a problem with letting a certain employee access our personal information. This employee knows everything about us! Her favortism is outrageous! Researching how to file a formal complaint.
I read a lot of these complaints and the fact is that most of what people complain about is true. I have over 20 years of experience working in labs and the practices of Labcorp are unbelievable at times. This company does not care about it’s employees at all, they want robots. No laughing, no music, no talking all while management runs around laughing and talking. At times the talk is terribly inappropriate. I know of one department that if you are male you get away with everything! I have seen labels come off samples and then guessed at which label belongs to it. Work done without gloves. at one point an employee without gloves handled samples then scratched and developed a MSR. Employees clock in and leave. While others were screamed at in front of other employees for getting 4 minutes overtime. Management talks about other employees to employees. You have no privacy at all. You can NOT go through proper channels in this company. You report something and it will be told to everyone and your name given out. So much for the whistle blower protection! Yes, it is true that a LOT of samples are mishandled. Profits for this company last year were increased by taking back PLB from employees when we were told we could take it. These hours were taken out of the check the week of Christmas, we were given one day’s notice. If you are short 15 minutes that will be taken out of your PLB. Any excuse to take PLB is acceptable so you end up with none unless you have been with the company 10+ years. It’s true kiss butt and you get promoted whether or not you have the experience or training.
I agree with allot of these complaints. I was recently fired (2-2-11) from LCA for what was called a policy violation. I had given 10 years of my life to this company and during that time I was the reason 2 separate accounts were saved because of me. Don’t get me wrong I am not bragging but because of my skills, work ethics and knowledge of lab tests these particular accounts made it known if I was not the PST working in their office they would take their business to Quest. I loved my job very much. I started out with a temp service for 1 year then was hired on. While I was with the company I was Team Leader and then Supervisor. I did not like the boss lady position at all. I came from the same stock as my now ‘employees’s’ and I hated being the one to dish out discipline when I knew exactly where they were coming from. I stepped down.
At one time I was offered a severance because I was told there were no open positions for me to transfer to. Turns out there was but the manager assumed I didn’t want to drive the 50 miles to get to the site. I did end up transferring and driving the distance because I needed the job.
In 2009 my husband suffered from a terrible injury that crushed his heel. I was now the only one working and providing insurance coverage. He is still not recovered from this fall and needs more surgery. Now I have no insurance to cover this and my supervisor was well aware of my personal drama.
But back to why I was fired. I was working in an Endocrinologist office and the office is closed for 1 1/2 hours for lunch. I had taken my lunch break and about 15 minutes before the office was to reopen I was outside in my car (in the office parking lot) and my supervisor showed up and says she did not see me any where. Yes I was back on the clock. The very next day I was called to come to the closest PSC. When I got there my supervisor and manager were there and HR on the phone. I was basically told I took a break to soon after having a lunch break. WTH?! At the time I was in shock and couldn’t think straight. When I got home I looked at the company policy and there is nothing in there about what time you are to take breaks. Working in a Dr’s office you take breaks when you can. In this case the office was still closed!
So it seems LCA has double standards when it comes to this particular policy.
Now this account that I saved is very upset and looking to change labs.
But I feel this way, God has a better plan for me. My time with LCA is over and better things are on the horizon.
I spent a few years working for Labcorp in WV. The sum of my experience: Don’t work there. It’s not worth it. Bad insurance, bad management, bad company. Period.
Oh, and further, for the rest of my days I will never use Labcorp for any of my personal medical testing, as they value work speed much more highly than accuracy from their employees.
Wow – a bunch of bitter people. I worked for LabCorp for five years and got fired — for good reason, I deserved it. I mouthed off to a client and shouldn’t have. My years at LabCorp in both the central division and the corporate offices were wonderful, and I was treated with great kindness and all of my managers over the years did what they could to scoot my career along. It was my own mouth that made me lose my job — and gave me a lesson learned. I have a hard time believing that each and every one of these blog entries are solely due to poor management, but rather, to poor employees. Be thankful you have jobs.