Comments on: LabCorp Complaint

By: SoniaHewitt

SoniaHewitt — Sat, 03 Jul 2010 20:05:53 +0000

It is understandable that cash makes people free. But what to do if one has no money? The one way only is to try to get the home loans and short term loan.

By: Kathi

Kathi — Fri, 02 Jan 2009 01:19:29 +0000

My email address is cosmicmoon67 at gmail.com .

Thank You,

By: Kathi

Kathi — Tue, 30 Dec 2008 20:19:05 +0000

Can someone tell me who the main boss over the North Carolina Lab corp is? Also, I need to know what their policy is for handling drug test.

Thanks

By: smeeeeeegle

smeeeeeegle — Wed, 26 Nov 2008 21:52:53 +0000

I also know that this site was set up by a disgruntled former employee who is trying to start his own lab company, so take from that what you will.

By: smeeeeeegle

smeeeeeegle — Wed, 26 Nov 2008 21:50:12 +0000

I will say that often peoples complaints are unfounded, especially those with children, the parents often cannot control their kids, they scream and kick, I even had a few try to bite me and all this before the needle was even shown. People who do not draw blood don’t realize that you can’t get blood without puncturing a vein and that children in particular are difficult for many reasons, the veins are often small and the slightest movement will stop the flow of blood, The woman who complained about her child went on about how the phlebotomist felt for a vein and used a tourniquet? what? how else is the tech supposed to know the best vein to put the needle in? Often parents come in angry and upset, can’t control their children and then want to blame the phlebotomist. A lot of sites have one tech only and I don’t know about you but most of us have only two hands, and can’t try to restrain an out of control child and draw the blood at the same time, parents should know that it is THEIR job to control their child.

By: Theodore Romero

Theodore Romero — Mon, 24 Nov 2008 21:36:36 +0000

LabCorp is the WORST!! Over a two month period, I have had the same blood work done three times!! Lost paper work, lost blood, tests not complete, untimely results, or no results sent to doctor. The doctors has expressed his frustration with this company. I refuse to go back to LabCorp

Ted Romero

By: name witheld

name witheld — Wed, 05 Nov 2008 16:09:18 +0000

Please know that PSC ‘s are all overworked,,, Please also know that Quest labs are just as bad , as an employee we have our issues as well and mostly with upper management.If there is a site outthere called Questsucks too.com I would like to see it. Quest has the same problems and same issues that Labcorp does, so please don’t think it is just Labcorp. Patients complain and sometimes it is justified, times it is not.

By: Can't Disclose Yet

Can't Disclose Yet — Sun, 26 Oct 2008 03:18:50 +0000

As a current employee, I have to be extremely mindful of what I say. I have entered our patient service centers twice (employees have to get screened for drugs) and it was an interesting experience. I was sitting next to one young girl who commented that we lost her specimen. She was getting rather POed because she had been waiting there about 1.5 hours. I was wondering right then and there what the heck was I getting myself into. The waiting room was packed that day and I had to get back to work so I left and returned the next day. No one was there and that was smooth. The Accessioner in the front asked me what department I was going to be working in. Upon hearing it she said, “ooo their turn-over is high! Sorry to scare you but their turn over is high.” I once again asked myself, what am I getting myself into? The accessioner that collected my sample almost put my specimen in the wrong bag, but thankfully she caught herself. (Since I was going to be an employee my specimen had to go to a different location than the one I was going to be working in.)

LabCorp has two basic divdes: Occupational Testing Services (OTS) and CMBP (Center for Molecular Bio and Pathology) Most of the complaints seem to be with OTS.(The ones who handle simpler tests like blood work, drug screening, etc.)I have to say, I’m not surprised. From the contact I’ve had with them, they seem to be a shall we say, interesting bunch. (Speaking in generalizations, of course.) Some of them are good, honest, hard-working people. But there are a few that well…just aren’t quite right.

As for my own department, it is quite depressing. Not so much result-wise but moral is very low. They employees feel that they are over worked and underpaid. We have one of the higher turn-overs in the company but it doesn’t seem like anyone cares. Nothing is done to address why it is they can’t keep anyone there. And we are in fact well underpaid. The national average salary for our tech type is about $51,000. In our state they say you should be making approx. $47k. We are making well below that.

As far as management goes, I have to tell you it is pretty bad. I’ve seen a supervisor sign off on a person’s vacation request but then go and retract it because someone more senior than he/she wanted the same days off. I’ve seen supervisors disappear for hours. I’ve also seen supervisors come in late, disappear, come back and leave early. If an employee however, works 1 minute under 40 hours for the week, they will take 1 hour of your vacation time. If your productivity sheet is not up to snuff, they will address it with you and it will affect your ability to get your annual raise. All they care about is productivity. It is sad, but true. Hopefully by the turn of the new year I will be another *blank* department member biting the dust!

On a final note, I will say there is no excuse for rudeness or poor customer service. However in the event of something like lost specimen, it does happen. Specimen travel through many hands (too many if you ask me) for there NOT to be issues. For anyone that has had an unpleasant experience I’m so sorry! I don’t blame you for not wanting to go back!