Comments on: LabCorp Denies Services to Heart Attack Patient Over Old $7 Debt

By: anonymous

anonymous — Sun, 20 Jun 2010 16:35:50 +0000

The outstanding accounts receivable balance in Labcorp orginates where the accessioning is done, the employees in that department dont care and dont bother to check the reqs as they are pressured to finished the job on time. The req might have just stool or urine, but the pst location person add the venipuncture charge too. Most of the reqs upload but taking a glace wont bring the end of the world. The billing department dont have much to do with those reqs which upload to the system and they just print the bills and mail them out. Now the clients or the doctor office received the bill and of course they will have a very valid reason not to pay the bill, they hold on to the bill and labcorp cant collect the money and they dont have the capability to issue a replacement bill so no money coming in and the accounts receivable balance keep adding up until they write them off. To summarize everything still comes back to the management of the labs, they are always pressuring the employee to finished the accessioning so that they can brag. Nobody really cares for the errors nor the standards, there are tons of incorrect test codes, missing test codes and unnecessary or test not ordered by the doctors on the bill so what do you expect, on top of all there are bunch of bills with incorrect names too. All they need to do to solve that problem would be to have some kind of quality control but then we are talking about Labcorp where quality doesnt mean much speed is everything.

By: labcorp.is.a.joke

labcorp.is.a.joke — Thu, 10 Jun 2010 01:46:51 +0000

money money money labcorp is only concerned with money. u can drop dead in their lobby and they’d take ur wallet out of ur pants n scan ur credit card so they can get paid. then they might call an ambulance.

By: Texas employee

Texas employee — Fri, 05 Feb 2010 05:30:44 +0000

Labcorp has to do some thing to get there money. People dont thank they should pay any bal. due that there Insurance dont pay. It only comes up after you have recived 3 past due bill and did not take care of it. and to the Labcorp employee just thank if no body paid there bal. due then YOU would not have a job, Labcorp would be out of buss.

By: John C

John C — Fri, 15 Jan 2010 11:23:05 +0000

This is in response to the $7 Heart Attack-LabCorp outstanding bill fiasco!

You should pay your bills on time so that you don’t run into these kind of situations, especially given the history you mentioned of a heart attack and all. You sound like millions of others who try to place blame on someone else for YOU not taking care of things in advance that need to be taken care of. Also, you were NOT denied service over $7. The fact is, you could have easily cleared the $7 balance with the Labcorp staff right there on the spot by pulling a credit card, or $7 out of your pocket, or asking even a stranger in the waiting room to loan you $7, instead of turning the whole thing into a Civil War. If you thought the $7 was an error, you could have still paid the balance on the spot so that you could have your blood drawn, then worked out this petty difference with Lab Corp’s billing office later, but instead you choose to stress both yourself out and everyone else at that LabCorp office which was very inconsiderate of you and it likely caused others who were waiting for a long time to be seen to wait even longer becaue of you not being pay your $7 bill when it was due long before you got to the LabCorp Lab that day. People like you have the self-made illusion that others are a fault for YOU not taking responsiblity for your own actions. If you don’t like stress which includes having heart attacks like you do, then don’t create stress for yourself and others, simply pay your bill when it is due, and this kind of thing won’t happen in the future.

By: mrs. angry

mrs. angry — Fri, 04 Dec 2009 15:33:38 +0000

Lab corp 4122 Metric Drive St 800 Winter Park, Florida. Went with mom for a blood test and the front desk lady african american
ask for insurance with an attitude threw the papers back at us and started yelling for no reason we are hispanic i don’t think nobody should treat any one this way.

By: labcorpemployyee

labcorpemployyee — Mon, 24 Aug 2009 00:35:58 +0000

have you been threatened to be written up?? which division are u at? our management team are complete assholes. i got written up for my first time ever. i have been there for 5 years. my site sees over 60 a day. and i have one co worker with me. for the error i made, i get NO verbal first, just write up then termination. our division is gung ho on writing everybody up. we are seriously short staffed in our area. an they refuse to see this. the error i made i would NOT have made had we been staffed properly.
and the amount of bullshit that they pile on us is fucking crazy. and people wonder y they aren’t given all smiles when they walk in the door???? are you doing appt scheduling yet? o yeah this will go over like a lead balloon. our pt’s who have already been waiting an hr are gonna get pissed when ppl who made thes online appts are taken first. maybe this would be better if they friggin got me the staff an more draw room and computers!!

By: another employee

another employee — Fri, 14 Aug 2009 02:21:03 +0000

I HATE CREDIT CARD CAPTURE!!!! I wont do it! I refuse. I dont care. I am there to service the people that walk in that door the best that I can and to ask them to leave there credit card info before hand is emabarassing. And then if they owe a dollar and dont have it we have to tell them sorry no blood draw today. the managers suck!

By: labcorpemployyee

labcorpemployyee — Thu, 13 Aug 2009 20:52:31 +0000

I AM AN EMPLOYEE OF LABCORP. my condolences to the family of the cardiac victim. this is another brilliant idea of corporate to collect their debts. Don’t get me off on that! I have many complaints, ranging from David King, to Don Hardison, to the local regional management of Trinda Ringrose, and Leann Gregg. i will be damned if my perfect record of 5 years will be jeopardized because i won’t harass people to put money down on their credit cards for their visits!! is anyone a lawyer here on this site? i would love to speak with one!

By: g

Wed, 29 Jul 2009 14:32:57 +0000

oh and BTW I am a CKD patient who had a TIA in January and am on other meds as well plus I am on Procrit and need a monthly blood test for that – my husband served 25 years in the military making lousy pay and fighting in two wars to get these benefits – and then these people are too damn lazy to get off their rear ends and take the time to bill the insurance so they WILL get paid???? – none you obviously dont have a clue

By: g

Wed, 29 Jul 2009 14:26:42 +0000

I have two insurances – tricare and asi – together they pay 99.9999 % of ALL medical bills yet Lab Corp REFUSES to bill my secondary! – so I have bunches of stuff that they have sent to collections and I dont care – they havent refused me service yet since I usually get my blood drawn at my specialists office and then it goes to them – if they want to spend their money to send this stuff to collections instead of spending another 15 minutes to fill out the secondary insurance form then its THEIR problem NOT mine….