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27 Apr 08 LabCorp Employee Stories
Your job at LabCorp gives you insight to all the wrongdoings and problems with the company. Let everyone know your stories.
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Tags: LabCorp Employee Stories, LabCorp Employees, labcorp whistle blowers
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Boy have I got a story for you. Inside scoop stuff that you can use. I will email you so that my name is kept out. They’ll fire me and will know it’s me by the content.
While I was working there, I saw chronic bad habits performed on a constant basis that were NOT supposed to be done. I was sent to catalog old blood and plasma specimens in a sub-zero cooler for several HOURS at a time. This resulted in hypothermia and a nosebleed. I had to recover for two days from the hypothermia, because my muscles absolutely ached.
There are many “timed” tests that are supposed to be performed to a certain protocol to get an accurate reading, but some techs will let them run too long, sometimes because they are busy gossiping or listening to Delilah on the radio, and that will give them skewed results, false positives and negatives, and if they have to perform a certain number of tests before first shift comes in… they’ll just record those results and go to the next batch. This happens very frequently. You might have cancer, but it could come up negative because the test was done wrong… and there you go, you’re dying and you don’t know it. This happens far too frequently at LabCorp to be permissible, and quality control is really impossible to maintain because they have too few employees doing too much work.
In Microbiology, first shift pushes the majority of the workload on the other two shifts because they are prissy people with degrees and run the more “important” tests that ONLY a qualified lab tech can do. *LOL* There may be 1000+ samples that must be run a day, but most of that load will fall to 2nd and 3rd shift, which results in rushed, hurried work, more dangers for the workers, and lots of inaccurate results for the patients. 1st shift might do 50 or 100 samples… they’re too busy gossiping and being important with each other, visiting, joking, instead of doing work.
Many of the people who are hired at LabCorp are often hired because of “someone they know that works there,” which usually equals “someone they are RELATED to that works there.”
People in Burlington generally have a poor outlook, rude behavioral problems, and don’t really care about others unless it’s someone they grew up with or who is influential in the town. Grown people like to laugh and make fun of people who are different than them, as if they were high schoolers here. So they don’t really care if they are screwing up your lab tests, because their mentality is not conducive to professionalism in any way. The vast majority of workers at LabCorp are from that area and have that backwards angry hate-filled redneck attitude.
shame on you for this website. I am over 40 and there is one thing I have learned..every company has it’s problems…you could eaily have a “cocacolasucks.com” or a “deltaairlinessucks.com”…every big company has it’s problems and every big company has thousands of ex-employees who simply love to complain about their former company. Which of you who has an ex-wife or ex-husband will have them sing your praises? Bet they tell everyone what a lying jerk/bitch you were. It is simply human nature. Oh well..gotta go…there is more blogs to read on how the CIA gave blacks AIDS and how Bush started 911 on purpose….see ya!
I say ‘bravo!’ for your website. LCA should be thoroughly investigated for its incompetence, selective enforcement of company policies and its failure to provide timely and accurate results. Management is in a ‘grab and go’ mode… grab the cash and as much of it as possible, and everybody else can go to hell… I have never seen a corporation so bereft of leadership and so disinterested in accomplishing its stated goals… primarily providing accurate and timely testing. Patient care is never discussed, except in financial terms. Accuracy? Well, LCA seems to feel that if they get around 75% of things correct, then they have done a great job! Attaboys, anyone? Yes, every company has its complainers and whiners, it goes with the territory. LCA has an employee base that is so dissatisifed that it’s unbelievable. Their expectations are not unreal… better pay, better working conditions, some sense of concern for the patients whose testing that they are responsible for. Instead, everyday brings the same old thing… the status quo. LCA doesn’t believe in doing things correctly, ruffling feathers, holding employees(both management and non-management) accountable for their actions. It’s a shame, really, because it used to be a great place to work. Thanks, Dave!
I need to send an anonymous email to labcorp I have the persons name but don’t know the email format for the company employees(example a.person@labcorp.com. Don’t want to use the general mailbox. Can anyone help?
You would have to know the persons user name..Sometimes has nothing to do with the persons real name at all…sorry
Unfortunately they do not have a standardized format for emails at Labcorp. The COO gave me his email and it includes a portion of his name, but also includes other letters that have nothing to do with his name.
I am actually a current employee.I can tell you that not every division is like the Florida division(yes Florida is their own division). Other divisions even have internal problems with them. There is a reason United is still doing business with Labcorp in other parts of the country. I can tell you the location that I am at is very patient oriented. This website kinda upsets me because its like you are saying all of Labcorp sucks, but it doesn’t. My coworkers and I take great pride in what we do knowing that we have peoples lives in our hands. If your that upset you should have called your website floridalabcorpsucks.com
As a current employee at a large LabCorp reference lab, I can tell you that the bottom line for every decision made is financially driven. I am a technical professional who has worked in both hospital labs and reference labs, and the difference in quality and service are 180 degrees apart. This is a profit driven business that makes money by understaffing its labs, and under-training (or not training) its employees. Actually, I am constantly amazed how much we do get right considering how stressed out and unhappy employees are. It is the LEAST employee focused company I have ever worked for, so you can imagine the turn-over and burn-out. The management has a “kiss up, kick-down” policy with employees…I get scolded and berated if I don’t work overtime! I would never have my family’s lab work done @ LabCorp.
fuck labcorp! short on staff and rude managers!
Glad I got out of LC!! What is LabCorp’s policy when an employee leaves the company and then needs a reference/employment verification? Who does a prospective new employer call?
can someone from labcorp please contact me. I am about to have a Woman who is constantly threatening me with child support to have the boy tested. there are so many factors in trhis case that i need some questions answered before i have the courts test Him.
wow! was searching for the company website and i find this… somebody obviously was pissed. but let me say that i have never experienced this here in california. the website should be changed to floridalabcorpsucks.com. the people at the lab i go to our super nice and my doctor has never had problems.
I am a current employee of labcorp here in San Diego. This is all I can say, they treat their lab workers like slave! I am not shock that there are a lot of people complaining about the results of their tests because we are forced to work so many overtimes! Just last week I’ve been working 16hrs a day!! Thats how bad it is! Very inhuman! The more tired we are, the more inaccurate we could get!
Ok I have read all the blogs, some are right and some well don’t understand. I work for LCA and I feel if they would take better care of their employees the they would have better customer service, LCA empolyees are over worked and very under paid they work with a short staff every day. They are under paid, Well let’s just say MR. KING don’t really give a DAM about us its all about the money how much they can make. Some ask when will gat a cost of living raise well we never got a answer. LAC want their emp to be ROBOTS,, in other words they don’t give a dam ablout their EMPOLYESS, so why should they care about the PT. IT”S ALL ABOUT LCA making money for DAVE KING. Oh I’m from their Mid west divison. Oh yeah can some one please tell Dave King he sucks.
Chicago division is one of the worst run division under the direction of SW, and RS. Someone needs to fire them and replace with someone who knows what they are doing.
I was wondering if you could help me out on a paternity test issue done in Burlington N.C. Lab Corp . The paternity index was wrong and I called CPS and Labcorp and they told me nothing could be done to bad. So I was wondering if they do mess with paternity test to make it a match? I saw another website called who’s your daddy and they said that Lab Corp will mess with a test to make it match. I hope you can help me you are an angel with a conscious. Thank you! I need this A.S.A.P.
What did you expect when you put a lawyer (Dave King) in charge of a medical testing lab. What were you thinking McMahon? I see your selling off stock like its going in the dumper tomorrow
You guys obviously have way to much time on your hands. PLEASE SEEK ANGER MANAGEMENT CLASSES!!!!!
labcorp in elmhurst is the worst. The employee with the right skin color and biggest lips get the promotions
O.K. Here go’s
I have worked for LabCorp for many years in the Florida division. The story about Mr. Blanco and your experience with poor service is no surprise. The person brought in to run the Division is a ruthless, unethical human being( that’s being extremely nice!). He was put in place by the top level of corupt individuals whom run this company ( mainly attorneys now-need I really say more?) He could care less about holding his operational staff accountable and doesn’t care about patient care. Patient care is down right Horrific! I could give you example after example of lost specimens, missed pick ups, leaking and expried tubes sent out, non techs performing tech positions, and on and on it go’s. They actually have several whistleblowing suits against them in Florida which are public information in federal court right now. The suits speak to some of these operational issues and the facts that the current management will fire anyone who stands up for the patient and whoms won’t tolerate the kind of service you recieved! The MO around Florida is if we want to keep our jobs, we keep our mouths shut! It is also well known that the Operations person running the south and the north are essentially useless and non existant. They run their areas with little to no support and sales is expected to do both sales and handle operations issues, which is kinda hard to do when operations isn’t around( like what you experienced as a patient!).
When I get my blood drawn( which as employees we get for free), I make sure me and my familly go to Quest! I waited an hour the other day and drove over 30 minutes to go to Quest vs. going to a LabCorp site which is right near our home! This means we pay out of pocket for our health care coverage which we have no problem doing considering the lack of trust we have in labcorps results!
All’s I can say to the person whom wrote this site, i applaud you! Unless more and more people stand up and take a stance about their poor experiences and poor attitudes of the personelle, things will never change. We have to keep our mouths shut unless we want to end up jobless which many of us can’t afford to do.
I was sent to this site from a friend of mine whom still works for LabCorp in Florida. They thought that we together could help make a change specific to Florida. I really would like to speak to the patient whom wrote this web site. I need you as a witness in a lawsuit I have filed against LabCorp in Federal court regarding the people and situations you are speaking about here in Florida and nation wide( your conversations with the higher ups and no follow ups, etc). I was one of these dedicated employees whom stood up for my clients and the patients and was fired for trying to do the right thing. I think it would be a great idea to allow the jury to see what it’s truly like from the patients perspective. I have lots of clients willing and ready to testify. I have several key employees who will be testifying and think that from a patients side this would complete the picture and drive home the message that something MUST change. I will send you an e-mail seperatley to see if I can get your support. Thanks!!
DR LAX is a Homo His Nickname was Dr.Laxadasial
I am working in the midwest division, and we are run by illiterate Indians at all levels, seems like they got some hold over the management, no one has ever bother to check their educational credentials. Most of them claim to be High school graduate but cant even speak English. I found out they are using forged credential to get the job. In our division those who uses the best butter gets the promotion, the rest they are just cheap labors.
Hey you all, be nice labcorp’s managers are really good to their employees, they treat them with two slices of pizza as an employee appreciation every now and then.
Labcorp took on more than they could handle. HR could care less about the employees who are over worked and under paid. They promote people based on favortism rather than experience . In Elmhust , Il they promoted a driver with no lab testing experience to the Group Lead of Micro Biology
. More than half of the space in the lab is abandon, they use desk drawers as storage for specimens . This place is in need of an inspection . The lab area is a complete dump!!!!!
Thanx Admin for this site , the employees of Lab corp needed a voice.
You should change the name of this website from labcorpsucks to labcorpreallyandtruylysucks.
Talking about rudeness, they got two leads in processing both guys are from India and they are so rude that sometimes you wonder how they got the position. They think they are running some rundown sweatshop in India.
you guys should email dave
https://www.mylabcorp.com/CorpBlog/blog.labcorp.com/2008/09/
You think Dave really cares????
People in Houston Lab, does anyone knows anything about Sara Miller, she was in charge of the weekend, and left for Dallas last year. Please it is important for those working under her in Dallas especially the OE department, because she is outright unfair to everyone in the department.
good site
should be called labCRAP!
The fundamental problem with LabCorp is simple BAD MANAGEMENT. I worked there for over three years & I could easily relate dozens of stories that would make your heart seize up. Of all the companies I have worked for and/or done business with over the last 25 years (and that includes Xerox) I have never encountered an organization that needed a real serious purge of inept & unqualified middle-management more than LabCorp does.
There are many tales on this website concerning awful customer service & misdiagnosed test results. What many people may not realize is that this overall incompetence stems not only from poor managerial decisions & inexperience, but also from employees being treated as if they were cheap & disposable chattel. Chances are fairly good that if the idiot overlords at the branch where I worked at would’ve just left me alone to do my job, I would still be there, despite the constant reminders that I little more than a slave pickin’ cotton for mah Massuhs.
Sadly, even though I went far out of my way to just keep quiet & do my work, they just couldn’t leave well enough alone & felt they had to penalize me; First for following an important procedure BY THE BOOK (and yes, I know that sounds insane – just imagine how *I* felt), then, later on down the line, for needing time off for a horrific family crisis (I was actually written up for that one – feel the love), and finally, actually let go because the software they spent millions on did not function properly. Seriously. Don’t fix the crap that you wasted money on (money that *could’ve* been used for much-needed raises or better benefits) that we did not even *need*, much less even worked; Fire employees instead so it seems as if you’ve actually accomplished something.
Part of the managerial problems come from what I often referred to as “trickle-down responsibilities” – being tasks that management themselves did not want to sully their hands with & therefore, put the burden on the beanfield hands. What were we going to do about it? Complain to the bosses who stuck us with their shit-work? Not bloody likely.
Another major flaw came from the overwhelming arrogance of those running the show. I learned very early on that if you wanted to get a problem dealt with or corrected, doing it through the proper channels was NOT the best way to go. In all due honesty, the branch management has NO IDEA WHATSOEVER how many times I saved them from an extremely serious butt-whuppin’ – but not out of any company loyalty so much as knowing *I’d* end up being their scapegoat.
When I was left alone to do my job, I admit that I enjoyed it. It was the only thing that kept me there for so many years. Had I been given a proper voice in an actual teamwork environment, rather than being treated like less than vermin, had the management there actually *cared* about doing the best job possible, I would’ve gladly worked there until retirement. As it stands, however, LabCorp is a company that is on the brink of an abyss – and it’s really only a matter of time now until they fuck up something so monumental, something will get massive media coverage, that they will end up collapsing upon themselves like a black hole.
The bad part about that being they will drag many more innocent victims down into the pit with them.
Burlington NC, I worked in Burlington as well. You must have been at corporate. It is BAD management. It is not what you know it is who you know, or there is so much competition instead of teamwork. There are people in Upper management don’t want to hear ideas, complaints, or practice what they preach, they just care about the money and HR doesn’t want to hear about the abuse or drama. HR is tired of hearing it. I suppose they are so overwhelmed they can’t handle it all, who knows. All they do is side up with management so it doesn’t do any good to complain. The moral is so down people think that they will just go in do what I am told whether it’s right or wrong, document who told me so it doesn’t come back do there 8-10 hours and go home so they can be with there family. The moral in the whole company is down. Mr. Dave King is aware of the problems but he is more concerned about the dollar. I can say I hate it for all the good employees who truly care about their jobs and have good work ethics, they are going to suffer, I am afraid you are right the black cloud is coming. What goes around comes around, if your not religious you must believe in karma. They don’t provide much training and if you have questions no one either doesn’t have time or it gets put aside until a next action is taken and the right person is called. Then you still get beat down over it. When I do see people who still work there out and about they say “I hope a big company comes to Burlington, I pray everyday”. That’s a sad case, right there.
I am printing this entire page to show my doctor! If you will read my story below you will see why this is useful for me. My life as I know it may change for the worse, and it will likely cost me my job. I suffer from panic attacks and somehow LabCorp has my doctor believing I tested negative for the med, while I have taken it, and NEED TO TAKE IT, DAILY for years- I have been in the hospital all freaked out before, it’s a terrible thing to go through and my doctor has faith in drug testing labs always being right. I am beyond being scared at this point, if I get cut off of my meds it will likely wreck my life just when I was starting to pick myself backup again.
See, I am a patient of a doctor for chronic pain and nasty panic attacks. I was drug tested for proof I was taking my medication, which is fairly common for doctors to do these days.
It cost me $240 cash to have a drug test to prove to my doctor I AM taking both my pain and nerve meds. It’s true, the UNINSURED people are the ones paying the price, we get charged the FULL RATE, medical insurance will negotiate a much lower price (I tried and they laughed at me!!) Well people, I hate too tell you this, but my results were NOT accurate and it may very well cost me my sanity and even my job if I have no meds during a work related panic attack I will be unable to work and likely will end up in the hospital, still with no medical insurance. I did everything I was supposed to to as told and directed.
The medication not detected was Klonopin (Clonazepam)- I have needed and taken this medication along with my pain killers for years, and now my life is much better and I can once again work for a living. Because of this screwed up test result my life now is in the hands of LabCorp and my doctor. – Most likely I will end up in a hospital if my doctor cuts me off. I’m in shock over this. I’m innocent. I can not understand what the problem is with the lab not detecting this particular nerve/panic med, but I have read that it’s happening to others too.
I have found much evidence that shows how the most expensive drug testing labs can go by NOT detecting Klonopin (Clonazepam)in patients that take it- and you can bet I have submitted all of such information to my doctor. This is my life as I know whats at stake here, (A LOT!!) and for $240 one would think a lab could find a med I was taking every single day for years, and even on the day of the drug test.
I had to pay CASH $$ for my drug test, so I hate their rates AND their screwed up lab work. My life as I know it is in the hands of a bunch of people that can screw up my life for a very long time. I suggest NOBODY uses this drug testing company.
Now I have to worry about real life nightmares hitting me while I drive, all because of a drug test that was wrong and a doctor that places too much faith in such tests. I’m not very happy, and I’m broke. I did nothing wrong and I fear there must be many others just like me in the same boat. Doctors should not place so much faith in these drug tests- they can be WRONG!
ME
IS ANYONE AWARE OF ANY PROBLEMS LAB COPS HAS WITH PATERNITY TEST IN MINNESOTA
Its not so hard to understand the workings of LabCorp.
All it takes is a visit to the HR office. They will inform you that your Supervisor is free to run his department as if it was his very own business and to please follow the chain of command b4 visiting them.
In other words…As long as the work is processsed they can bill the Doctors and screw you. Who cares if they Violate OCHA laws by not providing proper PPE or enforcing the standards to wear it. Who cares if The supervisor is discriminating on his employees based on race or religion as long as the work is procesed.
In the last 4 months I have seen a total of 9 ppl join our accessioning dept and not one of them has recieved proper training. I quote this from the supervisor “its a waist of time to train ppl, when i see them make a mistake i will work with them to correct it”
what>>????
For those of you that are reading and dont capture that statement….
I would rather you pour someone elses blood serum into the wrong testing tube as long as ou meet your “system time/specment count” standards…..
So if an HIV + patient is getting blood work for allergies
and a regular Joe goes to the doctor for a regualr check up and their tubes get mixed in the middle of a speed race for #’s its ok ????
i find this to be Reckles endangerment for human life!!!
…no wonder i passed my piss tests when i smoked so much green stuff/…. thanks LAbCorp …by the way the new motto for them is professionals get results…. i havent found not a single professional yet in my work area of Long Island ny
labcorp is like meeting a beautiful girl at a bar and waking up to find out you had beer glasses
Ive been dreaming about working for labcorp for over 3 years and last month it came true and i got in.The second day of my training the trainer insulted me in front of the other classmates and gossiped about me,and called another trainer and questioned your experience.I felt so bad i left the training and went home.Up till now im left with job and a single mother of four.The trainer killed my dream of working with labcorp.I wish there was somebody better who could of trained me.I will never forget that horrible experience.Labcorp is good company with mean employers.
@Elvire
You should have stuck with it. Most likely your trainer was a phlebotomist, just promoted and her head as well as her ego has swelled up. You should have complained to her supervisor and stuck with it, being that she was only the trainer and you wouldn’t have to put up with her ignorance for long.
I’m sorry to hear that happened though. Good Luck with other employment endeavors.
Good job on the site: Not much here from the New Jersey area, but I gotta tell ya: WE GOT SOME DOOZIES!!! Myself and several former employees could (and will) divulge some things that will make your skin crawl and your blood pressure skyrocket! You would not believe the things we have seen occur at this company in the 30 pluse collective years we have between us!! Some tragic, some illegal, many hilarious! Stay tuned for upcoming episodes of life at LabCorp (or as *we* know it: LabWhore!) in New Jersey!!!
Signed: PegLeg
I love the way this website is dismissed as a bunch of “disgruntled former employees” and then you read 50 posts from CURRENT employees and poor innocent patients whose lives are being screwed up by this company.
Are there no more reporters in this country who actually can investigate and expose a nightmare like LCA?
LCA would WELCOME any investigation, right? They have nothing to hide. They don’t make errors beyond any acceptable industry standard, do they? Oh, that’s right, CAP is actually paid to inspect labs and they use other labs to do inspections. There isn’t a conflict of interest there is there? I mean, do you want to tear a lab apart when you inspect it? Won’t you face the same scrutiny at your next inspection?
What a scandal, what a shame…where’s
Woodward and Bernstein when you need em? Some ambitious cub could really make his bones with this expose….Too bad America’s lost it’s balls…I say F.U. LCA, come find me you charlatans….There is a hell of a lot more truth on this website than the B.S. you’ve been shoveling down the throats of innocent patients and workers with little recourse. Sleep tight. Hope it’s worth it when you’re counting your beans….in HELL!!!
I have good reason to believe my posotive paternity test(done at lab corp) is wrong.I cant afford another test,I cant afford an atty.Needless to say this has devasyated my life and really need somone to listen to me.What can I do????
I have reason to belive my paternity test,done at Lab Corp is wrong.I cant afford an atty or another test.This has devastated my life and I really need help……what can I do???
As a current employee of the Florida division of LCA, I urge doctors and patients to use another lab. The current management is more focused on producing any result (accuracy is not required) provided they can bill someone for the test. There are many good people working for this division. Unfortunately, their efforts are rendered moot by the incompetent managers and those few employees who should not be working in the health care field at all. As stated in many previous posts, the dollar is the bottom line. Quality is not required.
we had a dna test done court ordered and it was sent to labcorp and I think they gave us a false yes cause welfare was involed we are doing another test labcorp has to many issues to trust that company
These comments regarding the lack of quality are all true! I was once told by one of the know-nothing walkabouts regarding the incessant mislabeling of specimens “well most of our patients are healthy”….unacceptable. The lack of proper universal precautions is scary…use gloves people!!! Truly the people who have stayed years and years have developed a mental illness that does not allow them to think critically. Boxes of missing specimens doesn’t cause a blink of an eye…”well they wont be charged for them”. No the patient wont be charged but I bet they aren’t too happy about having to get that second unnecessary spinal tap..oh and the doc wasn’t happy either. Not to mention your results could quite possibly be faxed to a private citizen along with about 25 other patients…if that doesn’t bother you then go ahead make Labcorp’s day..be their punk.
GREENVILLE LABCORP ROCKS
Where’s Mr. LabCorp? | 21 Nov 2009 4:48 pm
Well, I guess I need to join the ranks here also. I work at a ’satellite’ lab of LabCorp here in Middle Tennessee just south of Nashville and I am having a less than pleasant experience at my job. I have been there 3.5 months and never been late or miss a day. Always work overtime if asked (I am part-time). Always go home early if asked. (One day we work too much overtime and it has GOT to stop and the next day they tell us we HAVE to stay ‘whether we like it or not’.HA! We ALL know the labs are going to be processed NO MATTER WHAT so why do they play this game??? The ‘team leader’ is a ‘glorified gopher’ and very belittling in front of an employee’s peers. Nothing is private. If you screw up, EVERYone knows about it. On the contrary, when there is an ‘announcement’ such as overtime or a new policy, etc, only the ONE side of the cubicle hears it and that’s the side the team leader is on…the other side can (and does) stay out of the loop. Later…when you didn’t hear what the others heard, you suffer the wrath. Very unprofessional team leader. Between the music and gossip about their home-life, a new employee struggles to learn their job. The TL can talk all day but the employees are not ‘allowed’ to talk while they work. This TL rolls their eyes and shakes their head at you when you have a question while telling you later that ‘there is no such thing as a stupid question.’ They will tell you that you will still learn one or two years in on the job but will shake their head at you if you don’t know it ALL within a few months. It is ‘hinted’ to you that ‘You don’t want to go up front to talk with the Manager of the Lab as if you were putting your life in your hands. What is this Manager going to do to me? Electrocute me in their chair? I work because I CHOOSE to…not because I HAVE to! There is a huge difference there. In fact, my husband begs me to quit. He has come close to calling there to let them know what they put me through. I have been told I am not ‘learning’ as I should. Yet I have been told I am the FASTEST at what I do. I have been told that a young girl that started has ‘caught on’ much faster than I and when I mentioned I am not 25 anymore, I was accused of trying to bring ‘age’ into it. I am accused of ‘not learning’ when in fact many things weren’t even explained or taught to me. The TL ‘ASSumes’ the employees learn EVERYthing the first couple weeks. If indeed laboratory work were that easy, EVERYone would have a job there! I’m tired of it but not before I make it known what goes on. And I don’t mean to the TL. I mean Mr. LabCorp himself. I think the Managers need to get more involved rather than dumping it off on some ‘team leader’ that isn’t any smarter than I am, they just ACT like they are’.
Employee stories I am sick of hearing about wait times,sick of being short of supplies.Yelled at about wait times all patient service centers are under staffed. The only break we get is lunch whenever that is. You start at 6am and work until your assigned lunch time. It’s like a labor camp. Asking patients for credit or debit cards before they receive a bill………
I am hugely upset and most concerned to read about all this incompetence regarding LabCorp. I am now wondering if my blood tests results (for certain dangerous diseases/ailments… I wish to remain anonymous regarding more info) were false positive or false negative, or if they were ‘mishandled’ in any way. The outcome of these very very important tests affect the physical and psychological well being of LabCorp’s patients/customers! They should care at the highest level possible. Their function is way too important not to!
Wow, where to begin? My first an foremost complaint is about my former boss (I no longer work for labcorp as of 3-16-10). She is horribly incompetent and her list of offenses is a long one: cussing, throwing things, wearing jeans with holes and NOT wearing underwear underneath, favortism, sexual-related comments, threatening employee’s jobs if they “hang out with” certain other employees, reprimanding employees in front of co-workers, violating privacy policies, touching specimens without gloves and I could KEEP ON GOING.
She also preaches about “getting things right” but promotes people who don’t even understand that concept. Productivity is stressed more than anything else. “Faster, faster.” I can tell you for a fact that 90% of the people I worked with DIDN’T CHECK THE NAME ON THE TUBES to verify that they had the right specimen for the paperwork. Specimens are LOST a LOT and they often use the “lost specimen” excuse to cover up employee mistakes, such as leaving them behind (which makes them too old to test).
One time, a bagfull of specimens were THROWN IN THE GARBAGE by a disgruntled employee, some of which were ONE TIME ONLY tests, that could not be repeated.
The reason I no longer work there is partly my fault, partly theirs, but you decide if what happened is crazy. I think it is… I CAN NOT wear a face shield that sits on my head. Even slight pressure gives me a migraine. Therefore, I wore my shield dangling around my neck. My face was fully protected from splashing, and I had done this for a YEAR without any issues. Then one day they decided this wasn’t allowed. I advised my supervisor (the horrible one detailed above) that I can’t wear it around my head and I explained why. I offered to get a doctors note. Then HER boss came over and he said “Turn the shield around now.” I again explained and again offered a doctors note. He again said to turn the shield around, more rudely than the first time. I got up, walked out and went into the break room. He followed me. I AGAIN tried to reason with him. He said that it is company policy and that if I can’t wear the shield the way he wants then this must not be the place for me. He then said “Go home. Come back tomorrow if you still want to work here.” His phone rang and he went outside. He came back in and said “Nevermind. Go home we’ll call you if we need you” And then he escorted me out of the building.
Now, I’ve never been fired in my life, but to me, that’s as close you can come to firing someone without actually saying “you’re fired”. He and my immediate boss, then proceeded to TELL MY COWORKERS that I was fired (because many of them TOLD me about it).
The next morning I receive a phone call from HR asking why I WALKED OFF THE JOB?!?! I see what they are trying to do – keep me from getting unemployment. Whatever. What they don’t know is I’m related to a lawyer. A good one.
YES – I was wearing the shield incorrectly. But I had been for a year, with no comments. I was also, 1 of 5 people doing the same thing, and the person next to me NEVER bothered to even wear one.
But what about the doctors note? Not allowed? Hmmm.
AND – what about people with disabilities? Is Labcorp seriously going to try that? They’d have a lawsuit on them faster than they could say “Oops”.
OH! and I forgot to mention how SHORT STAFFED we are. It’s not because there isn’t anyone to work, it’s because there isn’t anyone WILLING to put up with all the garbage. In our Gainesville, FL office we had about 12 or so employees in January. In March, we had about 5 less. That’s almost half the staff. Doing the work of 20.
But we weren’t allowed to have overtime. So we’d have to work 12 hours on monday and come in late some other day.
Then they realized that’s not gonna work because, again 7 people doing the work of 20. So they finally allowed overtime (but that just means that we NEVER knew what time we were going home, which could be 2 or 3am).
Did I mention we’re short because people are quitting? Not fired, not let go. QUITTING.
I asked one day recently, “What’s going to happen when everyone is gone?” (2 pregnant ladies leaving in june and 3 more I know of are actively job searching)
My boss’ response “Close it down” Because they absolutely refuse to hire anyone. Even though they have more than enough money to hire someone.
So, yeah. I’m ecstatic to not work for labcorp anymore.
iam an employee and its nice to know that iam not alone every single complaint has been my complaint iam in heaven right now knowing that iam not crazy. iam in the ohio division and everything that was said is true. from california to arizona etc. same problems! lab corp get a hint its not just the employees its the buisness! so for the people who are on here trying to defend labcorp are probly the people we are complaining about, ( oh the irony!
lab corp has horrible managers who favor friends over others (cathy stegman) who also finds it funny when someone slips on test tubes that has been left there from another careless employee hmm big shocker right? yet she complains when other laugh at her once slipping on a test tube and made a big fus about it but i guess as long as it doesnt happen to her its ok right?…i hear a lawsuit in the making, on top of that the managers make you feel as if asking a question about a lab test is an annoyence to them!? we are here to save lives thats what our moto is yet instead its wasted on gossip. then we have managers who litterly sit there and do nothing! they walk around like zombies and who i never new was a leader till i over heard it(jill) dont know her last name cause she is not that useful to me, or other employees and should be down graded is that person who does nothing and feels that since she has a bigger title that others should do the work hmmmm the manager of our managers is owusu who i can hardly understand and i dont think he understands his employees (ironic isnt it) ive expressed my concerns to him about safety and the results of my concern he puts it in a harmless red folder to “prove a point” ..which is treated as just another paper to put in a file….his way of solving the situation is a lecture of saftey first and stop talkin about other people while feeding us pizza!….ha nice lecture. i was more concerned about eating then listening to his rambles of neglect as a manager. and what kind of manager is hardly there?! he comes in for an hr big woop pull a 12 hr shift everyother day then ill give you respect. lab corp over works there employess because there understaffed cus there money hungry and dont care and let first shift push the hard work on 2nd and 3rd…(what a team!) honestly i could go on about the neglect of specimens of how they pass around and joke of the swabs, fetus, stool,blood and joke about a 15 yr old geting a pregnancy test etc. of the patients who dont deserve that, i would never! get tested at labcorp and have warned my family not to either because they are not confidential,ethical or proffesional. i could also go on about how employees sit and whisper about others with the supervisors, our role models, our leaders?! are ingaging in the act of little highschool girls and boys. i honetly will no longer work here for more than a year. i dont hate my job i actually love doing what iam doing but i cant deal with the constant horrible employees and bad management. and i can no longer work at a place that hires former BURGERKING! employees. iam sorry no disrespect but i cant work in the same building who worked at a fast food resturant with no former medical experience or schooling next to me who has done there time and went to school is oviously more than qualified for this monkey job. i wish the best for those toughing it out at any divition, i hope labcorp get sued to the ground by employees and miss treated patients. i will make sure to leave my mark and make this known when i leave the company…and dont u find it weiord that when someone is fired,quits,or resignes they stop the whole company to make an announcement to say so and so no longer works here so if you see them at the door dont let them in!? how embarrising. they act like ex employees are gunah come back steal specimens and miss place them, put wrong codes, mix patients and miss handle and loose or brake specimens…ha there current employees do that already on there own.
love: a unfortunate labcorp employee
p.s employees at labcorp live and eat it labcorp u wake up to go to work to go to sleep to go back to work mon-fri and every other saturday. not enough pay to deal with the emotional physical and mental problems labcorp brings…we need lifes to!
comment back on this if u agree
ok i dont get it. If we close at 5pm why are we supposed to allow people to walk in at 4:59 pm. Management says NO overtime. I was told that I should be clocking out no later than 5:05pm no matter what, or its unauthorized overtime. I always get a few people that walk in at the last minute and I start thinking Oh No!!! I had so many late punches I got written up. but if I tell people to come back the next day I can get fired. What do I do??? Im not allowed to send unspun blood so processing needs to be done. Management sucks!!!! We dont get paid mileage when we are supposed to. The handbook states that when working anywhere there than our home site we are to get mileage. NOPE. doesnt happen. We are told that we are all floaters and going to the bank, post office and fedex are part of our job. Im sorry, I wasnt aware that being a phlebotomist required me to do all this. Again, management sucks.
To Anonymous that recently left LCA 03-16-10…sounds real familiar to a situation in Florida. What state or region if you don’t mind me asking?
I used to work for LCA in the Raleigh area, and the manager (francesca Secret) is a snake in the grass. She talks to you as if you are incompetent, demizes you if she can or think she can. No overtime allowed but just as another person wrote, patients come in till 4:59 and you have to service them or get written up. They place people in positions who are their friends or better yet their “yes” people as well as promote who they want. They don’t pay attention to the good people and the managers don’t investigate problems like they should. They put people in supervisor positions who shouldn’t be and allow others to come and go as they please. Patients complain about wait time, but you are always short staffed. They make rules for others and try to hold you under the policy. They demote those who have been there for years and Dave King can’t see the hand writing on the wall. HR is a joke!!!!! The HR manager seems to be scared to call the manager on the carpet because someone higher up swears they will look into it. Only to know that higher up means that the manager got her job by …… They don’t care as long as the money is coming in. Labcorp is a joke!!!!!
this site is interesting in a sense because I know for fact that most of these patients that complain on here are drama queens and kings!! they are very inconsiderate, they love to walk in right before closing.. now if we were to do that at there place of employment I’m sure that wouldnt like it very much!! Labcorp is not that great of a company, but it is what you make it.. do your job to the best of your ability and go home. thats it!! I do agree that promotions are not given to the appropriate or most qualified.. I got to dummies leading the pack.. the team lead and the site coordinator.. both of them dont know their *** from their elbows. Labcorp allows this bad business practice to go on.. what a shame.
I believe that the one who publishes this blog must be from Quest Diagnostics!
TRUE STATEMENT: The quality control higher ups respond to the problem of in-house mislabeling with this remark, “Most of the people we test are healthy”…..translation…so what if we mislabel, the results are more than likely going to be within range even if its not the right person. Sickened yet? Well if you are don’t go to your doc to get any bloodwork done at this quack-job mess of a lab.
In response to anonymous of 2 Apr 2010. I wonder how you know that “most of these patients that complain on here are drama queens and kings!!” Does that include the employees who complain on here also? It sounds to me that you might also be one of these “drama queens or kings” after reading your complaints. I really dislike generalizations that label people.
I have to say that all of this kinda puts some of my concern to rest but also scares me alot. I have had tests done for paternity through labcorp and 1 of them came back right, and I know this because i was with this man and I knew what the test was going to say, but it ruinded my life on the 2nd test i took after being with my ex for 5 years we broke up because i was getting help from the state for child care and even though he and i were engaged to be married but didn’t live together they made me sign up to get help from child support enforcement, so i did and gave them all of my fiances information, they tested him and the test came back negative, it broke our hearts, but i know that the test is wrong, because we have 2 other kids together and I am a stay at home mom who runs a daycare and i dont get out of the house very often and I was so in love with him. i know youre probably saying exactly what they all were sayin that there had to be another possibility but there isn’t and they are refusing to redo the test and have cut my son off of all medical and he has medical problems, the cut him off sayin that i have been uncooperative. My son is almost 3 years old and we have had nothing but trouble with the caseworker and labcorp, i have had 5 different caseworkers since they forced me to fill the paperwork out. They have lost paperwork @ least 10 times and right now are basically calling me a liar, and saying that there has to be somebody else because there is no way that the test was wrong because it said that its 99.99 percent accurate. Well as i told them most protection is said to be 99.99% effective, well I was on birth control with all 3 of my kids and we used condoms and I still got pregnant…. I dont know what else to do they wont listen to me and they keep hanging up on me and refuse to believe that there could be a problem or something. the sad part is that my son has not got to get to know his dad and he now has no medical coverage and was born premature and has many medical problems.
can somebody please tell me what to do?!
hi i don not work at labcorp but i was hoping i could get any information on them. my husband dated a girl almost 2yrs ago and she just recently had a baby and is saying its his and wants child support. so he requested a dna test without hesitation. we got the results back within a week and it said the probability of paternity was 99.99% and prior probability was 0.5. he was upset and requested a second opinion from a different company. i was wondering what could make this test come back like it did, the test was done in burlington, nc and any info would be helpful. thank you for this website it has given me hope. when the test results come back i will give update.