Comments on: LabCorp Employee Stories

By: Disillusioned

Disillusioned — Wed, 16 Feb 2011 19:00:13 +0000

I wish I’d seen this website before I accepted a job offer from LabCorp. I probably would still have taken the job but I might not feel so disappointed in what I thought was a great opportunity with a little forewarning. Now that I’ve seen it, I am NOT surprised. I have not made it through my 90 day probationary period and have already started job searching again. I like the people I work closely with but their work ethic and mine are most definitley not the same. I take pride in my profession and the work I do and I am appalled on a daily basis by the lax attitudes, and in some cases, downright incompetence. Protocols are routinely ignored, customer service is non-existent, and the safety hazards are astounding.

I’ve seen patients treated rudely and heard them complain. I’ve seen techs run out of time on tests because they’ve been busy talking or out on smoke breaks only to go ahead and use the results that may, or may not be accurate. Refrigerators that are very clearly marked BIOHAZARD because they contain reagents, tissues, or blood products are also being used for lunches, frozen dinners, sodas, etc. It’s disgusting! Food items are not to be in the lab .period. let alone in the same refrigerator as tissues and chemicals. The whole time I’ve been here I have yet to lay eyes on my “supervisor”. I was interviewed by telephone and have never made their acquaintance in person.

Specimens are supposed to be clearly marked with a minimum number of identifiers, both container and paperwork. Protocol is to match the two in order to avoid mixups. On a daily basis I see techs accept specimens and paperwork without the required information. If they get a specimen without a name etc. on it, they write whatever is on the paperwork that came in the bag with it and vice versa. They have no idea if they REALLY go together, they just assume they do.

This place is a lawsuit waiting to happen.

By: Current employee

Current employee — Sat, 12 Feb 2011 07:26:42 +0000

ALSO MY COUSIN HAD HIS URINE DRUG SCREEN DONE BY LABCORP FOR A JOB AND HE DID NOT RECEIVE THE RESULTS FOR 3 WEEKS WHEN THEY ARE SUPPOSED TO HAVE A 72 HR TURN AROUND.(WHICH IS PLENTY OF TIME)

By: Current employee

Current employee — Sat, 12 Feb 2011 07:22:35 +0000

I don’t doubt it Burlington is also the headquarters that also treated themselves to a beautiful brand new building that was made from scratch. we are so understaffed and then they decide to layoff all of the accessioners. ITs so stupid how they waste money on PSC’s they allow them to make their own pars on the supply forms. They expect sales reps to meet a quota of new accounts which is something like 5-8 a week. They harass dr. offices with reqs and calls until they switch over. management is a joke they are so focused on people not working overtime but still expect you to complete a job that requires 2-3 people. If you ever see this site and are about to work for this company just do not even show up. just find another job(unless you desperate). DO NOT HAVE YOUR TESTS DONE BY THIS COMPANY EITHER.

By: Concerned parent

Concerned parent — Mon, 13 Dec 2010 03:41:43 +0000

2 years ago, I had a paternity test done and sent to Labcorp-Burlington,NC…I strongly beleive that the result is wrong. Does anyone know about the Burlington environment? I read somewhere that it is terribly understaffed and that they turn out 1 paternity test result every 4 minutes…is there any truth or possibility if truth about this?

By: anonymous

anonymous — Sun, 05 Dec 2010 03:19:33 +0000

toxicology testing is often shipped to other central facilities within the LabCorp system..this is to save money, of course.

The best way to legally challenge the result is via the how the specimen was handled. Was it tampered with, or mixed up wiht other samples in the handling and testing process? There is a chain-of custody form with the lab requisition slip that every handler of the specimen, from the lab collection person to the technologist doing the test, that must sign this form indicating that the sample was not tampered with until testing was done.

In order to get these documents, or to get the specimen run at a different lab, you will need an attorney to legally request these actions.

LabCorp will not give you this w/o help from an attorney. BTW, LabCorp gets these requests all the time.

By: Lynn S

Lynn S — Fri, 03 Dec 2010 21:24:54 +0000

My husband did a drug test at labcor has not done a drug in his life and it came back positive. I am wantting to know if it is possible for labcor to mess up his test? Because of that he has lost his job because of this. Now tell me how this could even be possible? We are in Pa why would they send his test to NJ? WHen there is a labcor place in allentown? Can I please have some type of answers. e-mail me lynnpyle@ymail.com

By: Lynn S

Lynn S — Fri, 03 Dec 2010 21:20:44 +0000

I want to know if it is possible for labcor to mess up a drug test?

By: Just My Opinion

Just My Opinion — Wed, 04 Aug 2010 17:24:15 +0000

I think that no matter where u go, (to have any kind of lab work done) you are always gonna find problems! Nobody will admit it but we are all human! Ive worked in different hospitals and worked for labcorps. u can usually find a pretty decent facility if you know where to look. I’m a “floater” and work in all kinds of lab corp environments. There’s always room for improvements, but isn’t that any job u work at? Currently there are comment cards u can fill out that are put into a folder, sent to corporate, and evaluated. if you have a problem, TELL THEM! If you don’t like a certain facility, FIND A NEW ONE! I’ve spent the last two days reading all of these comments and most are valid complaints! but some could’ve been prevented. If your Dr. wants u to have bloodwork in the a.m. it’s probably a “fasting” test! If you aren’t sure, call the lab you are going to go to and ask. get the employee’s name who answers your questions. Then when u come in and are told otherwise, that’s when u ask for the comment card and file your complaint. It’s not convienent for you but it can allow supervisors to pinpoint WHO exactly is giving out wrong information to patients. U personally may not reap the benifits but somebody after u will! ALSO, if ur not sure, fast anyway….that way ur doctor can have “TRUE” results. most sugar tests and anything dealing with cholestrohl will ask u to fast.
Now, My Opinion on the technicians themselves! You, as a patient, HAVE THE RIGHT TO REFUSE A CERTAIN PHLEBOTOMIST! It’s your body and if they stick u twice with no success, NEXT! The big thing that alot of patients forget to ask is if the tech is a student! Every new phlebotomist has to do their clinicals which usually contains 100 hours and 300 first attempt sticks! If u wanna be a good sport, tell them that u know that they’ll do just fine! Don’t make it any more uncomfortable then it has to be. I’m 27 and have been a tech since 2006. I look very young and my patients have noticed. They think I might not know what I’m doing when they first meet me but I love getting patients like that! They are so tense and sqeemish! I always end up changing their mind to the point where they only want ME to drawl their blood. point being: DON’T JUDGE A BOOK BY IT’S COVER! I hope I’ve offered SOME kind of in-sight for anyone who has taken the time to read this long azz blog. Even though this web-site bashes Lab Corp, I hope you find a place that treats u like they would treat their mothers! Whether it’s at a Lab Corp, or not.

P.S. Quest Diagnostics isn’t perfect either!

By: Sue

Sue — Tue, 03 Aug 2010 04:17:13 +0000

I am a former employee, and I must say I have SO much dirt on this company. I kept quiet so to keep my job, busting my azz each day and being on time etc..while other employees and upper managment did nothing and were so disorganized. I was told many times the patient is a liar and they reall dont care about the patient, its all gossip and how the employees can rip this company off. I finally saw the light when they actually kept an employee that is smoking pot on the job and beleiving the students they keep for cheap labor.(letting them do things that are against HIPPA) OH and if you want to be able to get your OWN test results this is the place for you..and get your families too..what a chit place. What comes around goes around i say

By: anonymous

anonymous — Thu, 22 Jul 2010 18:37:42 +0000

hi i don not work at labcorp but i was hoping i could get any information on them. my husband dated a girl almost 2yrs ago and she just recently had a baby and is saying its his and wants child support. so he requested a dna test without hesitation. we got the results back within a week and it said the probability of paternity was 99.99% and prior probability was 0.5. he was upset and requested a second opinion from a different company. i was wondering what could make this test come back like it did, the test was done in burlington, nc and any info would be helpful. thank you for this website it has given me hope. when the test results come back i will give update.