13 Mar 09 LabCorp in Orlando, Florida
LabCorp in Orlando, Florida seems to be a big mess. It seems that Mickey Mouse can probably do a better job
with patients than LabCorp’s Orlando employees. Here’s an email I recently received from Debbi about her
husband, a former LabCorp patient.
We had a similar experience with Labcorp here in Orlando. The wait is ridiculously long. Their staff is short. They got my husband’s test wrong and he had to go back. They didn’t get the results faxed to the doctor. He had to be on the phone with them several times to get them to get the results to the doctor. When he went back a second time to re-do the test, the lady who was in charge was rude and hurried and did a horrendous job taking the blood. He said he’s never had that kind of experience with a blood test before. My husband who very seldom gets angry at people, was livid. Our endocrinologist had sent us there for some reason. We prefer Quest which is only a few buildings down from Labcorp. Quest makes appointments. The wait is reasonable. The staff is professional and they always have several staff working together at the same time.
We will tell our endocrinologist that we will not be going back to Labcorp.
Thank you, Debbi in Orlando
Tags: Bad Service Centers, complaints, lab, labcorp centers, LabCorp Employees
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