LabCorp Sucks
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Laboratory Corporation of America – Tell Your Story and File a Complaint
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05 Feb 10 LabCorp Locations in Arlington Virginia

There are many complaints about employees in LabCorp locations throughout the country mistreating patients. Deb sent me an email about her unfortunate encouter in LabCorp’s Arlington Virginia Location. What one would expect to be a 5 minute event turned into an hour ordeal. Why? Just because they can. Management in these LabCorp locations does not seem to care about patient satisfaction. After all, LabCorp is the low-price leader to HMOs and insurance companies. Who needs to treat people with the respect that they deserve when you get them through pricing practices. While I find Laboratory Corporation of America employees who treat patients this way revolting, it’s really managements fault. The supervisors do not seem to care and just push for production. Patients will complain as Deb did about the Arlington VA location, but management does nothing about it.

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I went to LabCorp in Arlington VA last Saturday am in the middle of a snowstorm that was getting worse by the minute. All I had to do was drop off a specimen, and I informed them of that the minute I walked in. After two more interruptions by me asking why I couldn’t just drop it off, they finally took it from me – an hour after I walked in the door. So, I sat for an hour in a waiting room filled with sick people (and I am not sick), while 8 inches of snow was falling and the roads getting worse by the minute, and they couldn’t be bothered to take a plastic bag of test tubes from me. They weren’t even apologetic. I think I would have been there another hour if I hadn’t finally thrown a huge FIT at the desk.

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I wrote an email complaining to them about this, but you know they won’t even respond to it. They are a terrible company.

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Reader's Comments

  1. |

    i happen to be aware of several employees who are…shall we say a bit unstable and on the wild side. i am not surprised by anything i read here. they need to check some of the employees backrounds in minnesota service center

  2. |

    i happen to be aware of several employees who are unstable and on the wild side. they need to check some of the employees backrounds and do a drug screen on them at 1307 8th ave fort worth texas service center
    thay are trouble makers and liers



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