27 Jun 10 LabCorp Mixes Up Patient Samples
LabCorp was blamed by genetic testing company 23andMe of mixing up samples of as many as 96 patients. According to 23andMe in a post on their community board, as a result of LabCorp mixing up patient saliva samples, patients “may have received and viewed data that was not their own”. They further posted that “Upon learning of the mix-ups, we immediately identified all customers potentially affected, notified them of the problem, and removed the data from their accounts.”
LabCorp “is now concurrently conducting an investigation and re-processing the samples of the affected customers,” 23andMe told its customers. As a result, 23andMe is “deliberating” …on… “completely automating the sample analysis, and implementing further checks of the data before it gets loaded into customer accounts.” Reading between the lines, it appears that the company no longer has faith in LabCorp’s test results. Based on my personal experiences and that of those posting on this site, LabCorp always claims to be investigating the matter when something goes wrong. I have yet to see something come out of any of their investigations and wonder if they’ll actually do something about it this time.
23andMe is a retail DNA testing service provider that is partially owned by Internet giant Google. They provide the patient a test kit. The patient then collects their own saliva samples and the company sends it to LabCorp for DNA testing. LabCorp provides the results to 23andMe who then provides the results to the patient through their website. They claim that they do not provide medical advice to their patients. 23andMe has recently and suddenly become a target of an investigation by Congress. As a result, the company announced that it will soon begin providing genetic counseling to new and existing customers.
Tags: 23andme, dna testing, genetic testing, labcorp, LabCorp Complaints, LabCorp Health Care, LabCorp Mistakes, laboratory test, patient samples, saliva samples, test results
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Yo fui casualmente hoy para entregar unos encausulados de orina y para sacarme la sangre y espere esactamente dos largas horas con un nino de 9 anos de edad, le pregunte a la recepcionista que cuantas personas havian antes que yo y fue tan garrapata y tan descortes que no me quiso contestar ella era como yo hispana. Mi complait lo doy oara el pobre servicio, la intensa espera y la falta de etica y profecionalismo de parte de las oficinas de lab corp ubicadas en Bruce B Down en tampa, Florida las cuales no recomiendo. Paresian que los que estaban alli se estaban lambiendo el trasero
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I was sent to Labcorp for tests and Labcorp stated my co-pay was $50.00 And I paid it and my insurance paid their portion as was agreed upon …then in July I received a bill from Labcorp stating I still owed $84.13 towards my deductible. I called my insurance and they sais that Labcorp has a
chart in their offices that tells what the deductibles are for each procedure.Now I
received a letter from Labcorp stating that thaey are going to turn me over to collections if not pais within 15-days!!!
Some state agency need to investigate Labcorps procedures!!!