I had a miserable experience this morning at your Van Nuys, Ca location, 15211 Van Owen. I arrived shortly after 8 a.m. and had to wait till after 9 a.m. to get tested. There were only 2 lab technicians and no other personnel. By 8:45, I counted 17 people waiting, 5 of whom were standing for lack of seating. I thought I would faint by the time I got to eat breakfast at 10 a.m. I will recommend to my doctor and HMO not to use your lab.