05 Aug 08 LabCorp.com Billing
Just received a statement from LabCorp for the blood tests performed on July 1st. My insurance company paid them but they claim that there is still a deductible that I have to pay. The bill came with a return envelope that required a stamp, and a notice that if I wanted to pay online I can go to labcorp.com billing. I fully reviewed the billing statement to see what they billed for. All the tests that they performed and reported results were billed for, and the one that they claimed that “there was not enough blood for” was not billed. My insurance company paid them a fraction of what they billed, which I guess was the contract rate. The only thing that is puzzling is that the amount that LabCorp claims that I am responsible for is about 30% of what my insurance company paid them. If you take the amount that they actually billed, then the patient responsibility amount is fair, as it is only about 3% of the total amount of the billing. 30% seems kind of high so I will look into the matter further.
Tags: LabCorp Billing Stories, Labcorp.com Billing, laboratory Corporation of America
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I tried to pay my bill on line at labcorp.com/billing and the web site doesn’t exist!
I have been trying to pay my bill over the phone with a Credit card for 3 days. I have been so stupid as to wait up to 30 Minutes at one time. Maybe they will sue me and then I can talk to a person. This is bullshit and I will request from my doctor not use Labcorp for any future testings
The same thing has happened to us. My husband and I both just got a bill. I tried to pay it online and the website will not come up. This is strange. Evidently it’s a flook.
Yes Liz you may think labcorp.com/billing does not exist, but, you must type http://www.labcorp.com/billing so some reason thir internet explorer does not auotmatically add www for some sites. It will come up, but then you are redirected automatically to https://www.newlabcorp.com/wps/portal/patient/mybill/billing.
Steven
You can have 43 cents and go into any labcorp and pay your bill right there. Its alot easier!!!
I went to get a blood test w/money to pay for it. They said they could’nt accept payment there & would have to bill me. I said ok. then They said i could pay online, so i went to their web site & it’s non-existent. http://www.labcorp.com/billing can take you all different places though that i dont want to go. So i’m mailing a check that i usually dont do. I just recieved a past due notice now. They do take blood well, that’s all I have to say. I am a disgrunted patient.
LabCorp seems to be in the coercion racket, making it impossible for you to contact them for a complain either by e-mail or their so-called website, which won’t open for me and gives me an error signal. They bill 100 times more than allowed and make it impossible for you to discuss any kind of problem. LabCorp is like the proverabial small hole in the bottom of a large barrel that will eventually drain the contents, unless that is its purpose. Then it will clog. You can’t win.
I have tried, unsuccessfully, for one year to pay off a Labcorp bill. I have written four letters to which they have not responded. I have spoken with them over the phone. I receive a bill that is due the following day. Printed on the invoice is a message if the bill is not paid on time I will owe the entire amount. I have tried to speak with someone over the phone to correct this issue, also unsuccessfully. When I attempt to pay the bill by phone I am only allowed to pay the entire bill. Labcorp has charged me an exorbitant amount for tests and is impossible to work with. I will let my doctor know how difficult they are to work with and if I were you I would ask my physician to find a more reputable company to do business with in the future.
Hi!
My name is Jessika! Worked there but no more. They suck.
Labcorp Bill paying online website does exist I have paid bills on that site..
I think you all need to find better things to do than start websites about this. I have worked there forever and we have had ups and downs like every other big company.
Get over yourselves and grow up.
I have used labcorp to have my blood drawn and have had no problems with them, got right in in about 5-10 minutes and they were as friendly as can be. i have almost monthly bills with labcorp due to having a thyroid problem and will have to have blood drawn the rest of my life and i have had no problems paying online, in fact i just paid my bill and seen this so i thought i’d take a look. it’s not that hard the website is right on the statement and its ACCURATE! seriously grow up and stop complaining and whining , its a good company maybe its the people navigating the computers?! anyway if you all want to see a HORRIBLE COMPANY just take a look at geonline services and read all those 150 complaints and then you will be thanking god your dealing with labcorp. geonline has been ripping people off and charging nonexistant finance chrges etc, etc.
I went directly to the LabCorp website, made my payment, and was fnished in less than 3 minutes. What do you mean the website doesn’t exist?? It must, because, they got my payment!!
I went online multiple times throughout out the day and was never able to complete my transaction after inputting all of my credit card information. And yes, I do know how to navigate the website as well as use a computer.
None of you should be paying LabCorp a cent. You should hire an attorney if you can afford one, or get one who works on contingency if you can’t, and sue them because they are a bunch of crooks.
Their bills are illegitimate. They need to to be sued for everything they are worth and then spend a long time in jail.
They are an example of what is wrong with bad business here in the US.
actually Liz…if you just google “labcorp.com” the VERY FIRST web site that comes up is the labcorp website….then all you have to do is click on “manage my bill” how long have you had a computer?
to PO’D,you don’t say WHY they are crooks,I’m assuming you had lab work done and you don’t have insurance and didn’t look into how much it was going to cost you for the work done.so my suggestion to you is stop being pissed off because you’re a loser w/o a job or insurance and get off your lazy ass and check out what things are going to cost you.did you think it was going to be free?by the way…how are you going to afford the attorney bills once you’ve lost your case?GET A JOB AND A LIFE!!! you whiney little pussy!
BILLING ISSUES ?…..YES THE BILLING SIT EONLINE WORKS ITS RATHER QUICK WITHOUT HAVING TO WAIT …BUT I SAY AS AN EMPLOYEE KNOW YOUR INSURANCE AND MAKE SURE YOUR INFO IS CORRECT IF YOU ARE QUESTIONING WHY YOU GOT A BILL….9 OUTTA 10 TIMES ITS WRONG INFORMATION OR YOUR INSURANCE ISNT COVERING IT BECAUSE YOU DONT HAVE A DIAGNOSIS CODE FORM THE DR….WHEN WE ENTER THE INFO THEY ASK FOR A CODE IT TELLS US YOUR DIAGNOSIS THEREFORE TELLS YOUR INSURANCE COMPANY WHY YOU ARE HAVING THE BLOOD WORK TO BEGIN WITH …THEY WONT PAY WITHOUT ONE….AND ITS NOT THE PATIENT CARE TECHNICIAN WHO WORKS IN THE SITES RESPONSIBILITY TO GET IT FOR YOU WE CAN ONLY TELL YOU, YOU MAY GET A BILL OR HAVE YOU GO CALL YOUR DR AND GET ONE….BUT JUST MAKE SURE YOU ARE GETTING BILLED FOR THE RIGHT REASON MAJOR COMPANIES (( NOT JUST LABCORP)) PRAY ON THE IGNORANCE OF PEOPLE NOT KNOWING ANY BETTER TO GET THEIR MONEY!!!! YOU WOUDLNT HAVE NONE ABOUT THE CODES IF I JUST DIDNT TELL YOU!! NEITHER WOULD I IF I DIDNT WORK FOR THE COMPANY ……
The payment website is easy. Go to Labcorp.com then go to patient services and then go to my bill do not use the web address printed on the bill it doesn’t always direct you to that page in the website. That said most companies where one makes payments one is able to print a summary of payments not so with Labcorp which makes no sense given that people have health spending accounts. They need to update their website to allow patients to print a summary.
I also stopped going to their labs, very incompetent.
My compliant with Labcorp is that they charged $30.00 more to do the same blood work that my wife had done at another large lab compnay. Yes there were accurate diagnosis codes on the slip. My wife is a healthcare provider and checked the slip before I went to the lab. Oh, and yes we both have the same insurance and it doesn’t matter where we have our blood drawn they pay the same amount for it at any location.
I agree Labcorp is a bunch of crooks!!
I am a technophobic throwback to the bygone era of actually writing letters (an archaic form of e-mail that uses a pen, some paper, a stamp and an envelope). I had no problem, whatsoever, in paying my bill on-line. In fact, I used the link provided in the body of Mr. Kegels comment above. The one that purportedly “doesn’t exsist”. It took me directly to the page where one pays one’s bill. The process was simple, efficient and quick. If a geezer like me with no computer savvy at all can do it, you young punks should be able to accomplish the same with one hand tied behind your backs.
I don’t know what the problem is, I paid my bill just fine with no problems. The web site is easy to find and was so simple to pay.
LabCorp sucks the big one, and anyone who says otherwise here is obviously an employee. I don’t think for one second that any of the pro-labcorp comments posted here are from actual patients.
I have been trying to pay my lab corp bill for months. I finally got through to a real person yesterday, who told me the ONLY way I could pay my bill was to give them my checking account and routing numbers. There is no way I would give someone access to my checking account, especially a company who has proven themselves to be as shady as this one has. If the web link DOES work, I am certain there are other options to pay your bill than what I was told yesterday.
If my doctor ever wants to run tests in the future, I will first find out what lab they use, and I will never go to LabCorp again. Something is fishy about those people.
And Sam’s comment above, the one written in ALLCAPS with all the typo’s, poor grammar and puncuation, is a testement to the quality of their employees and their level of education. Thanks, Sam for helping me prove my point.
Kina:
You may want to use spellcheck as well. And you don’t sound educated yourself. I suppose it makes you feel good to sound off as you do. There is help for people like you out there. It’s a free market, if you don’t like labcorp, go somewhere else. End of story.
I have tried to get a hold of these people, going on 6-7 weeks have yet to talk to some one. Labcorb is full of Shit. The people who are saying its easy must have STOCK in this company.
I’m still fighting their collections agencies for a blood test that Aetna, after paying in 2003, 2004 and 2005, refused to pay in 2006. Aetna said I should pay the PPO discounted rate of $99, but these criminals want $243. Now, Aetna seems to have bounced Labcorp since then, but I won’t deal with either of them.
Only use Labcorp if you have NO other choice. Caveat Emptor!
I keep getting EOB’s from my insurance company telling me of additional (overpayments) payments to Labcorp. just TRY and get your money out of them.
I tried calling less than an hour ago and their office is closed “due to an emergency”.
I wonder if someone got angry at that place and tried to blow it up?
This is ridiculous.
So where are all these complaints getting us?
I’ve used them twice and BOTH times they messed up my claims. The first time, they sent the claim to the wrong insurance company. The second time they spelled my name wrong, entered the wrong group number, and the wrong member ID number all on the same claim. Won’t ever use them again.
NO KIDDING- THEY’RE TERRIBLE- here is a letter I’m sending to them:
Dear Patient Care Representative:
My name is Kathleen Gilliland. Yesterday, March 12th, 2009 at 1:00 p.m. I visited the LabCorp location located at 1005 N Glebe Rd # 140, Arlington, VA 22201. (I was required to submit a drug test for a volunteer position at Evercare Hospice.)
The woman at the front desk at the time, I believe her name was Rose, was extremely rude, unhelpful and oddly aggressive. I have been to LabCorp before for medical reasons, bloodwork, etc., although never to the Arlington location. From previous experience, I found LabCorp employees to be polite, helpful, and competent. I was expecting equivalent service yesterday.
Upon entering the office, there were several patients ahead of me. I signed in and sat down, waiting for my turn. The front desk attendant was not at the front desk for at least the first 20 minutes I was there. I and the other pateints heard two mumbled yells from behind a closed door, but nothing that could be understood. Finally, after 15 minutes of waiting, another yell (again mumbled and angry) came through the closed door. The woman next to me got up, looking confused- opened the door- and found that Rose had been mis-pronouncing and yelling her last name through the closed door (making it nearly impossible to hear), in an attempt to call her back for her lab work.
In my previous experience, the lab technicians or front desk operator usually call people’s names (clearly and politely) while opening the door and actually making eye contact with them. This apparently is not protocol at the Arlington location.
When my name was finally called (mumbled, mispronounced, and yelled through the closed door) I walked to the door, as Rose walked from behind the door to the front desk. A little confused, I walked to the desk instead (where nobody had been for the past 20 minutes). I said, “That’s me (responding to her yelling my name)” And she said, “Where’s your paperwork?” (rudely, abruptly, and aggressively).
I had set up my appointment through the Hospice, and had not been given any paperwork, which told Rose. She said in an angry tone, “That’s not how we do things here, we can’t help you, we don’t have appointments” I explained again to her, that I set up the appointment through the hospice and they had a phone number to call in case there was a problem. She then turned, pulled out a folder full of faxed paperwork- and found my information.
(Obviously I am not the only person with faxed paperwork- because the folder was filled with other names.) Perhaps before rudely asserting that she couldn’t help me and ‘that’s not how you do things’ Rose could have checked in the fax folder?
Finally, I got back to the lab technician, who seemed competent and at least professional (compared to Rose). The end of the appointment, when I had to sign the paperwork and leave was even more upsetting. Rose ignored me as I walked back into the waiting room. I asked her if she needed my driver’s license- or needed for me to sign anything and she said “No.” She told me to stand in front of the desk- which I did while she attempted to type (my information I guess) into the computer- With one finger- backspacing every other key.
I understand that people have off days- but she was completely unfamiliar with a computer keyboard- it seemed like it was literally her first time touching one. Finally, after 5 minutes of that- she demanded my ID (which I had offered her and she had said she didn’t need). After several more minutes she printed out some paperwork, which I signed and initialed quickly (during which time the phone rang and she answered it). I handed her my signed papers- and she put one paper back on the counter (the entire time holding the phone to her ear and staring down at the empty desk in front of her). I said, “Is that it?” No response. “Do you need anything else?” No response.
I thought perhaps she was listening to someone on the phone, so I continued to wait patiently. After a few more moments Rose mumbled (while looking down at the desk as if she was talking on the phone) something that sounded vaguely like, “Ma’am.”
It appeared that she was talking to whoever was on the phone, because she hadn’t looked up at me in the past 5 minutes. I continued to wait… again she mumbled something resembling, “Ma’am” into the phone. Finally, I said again, “Is that it? Are we done?” To which she finally looked up, made eye contact, and said aggressively, “I don’t know why you’re still here.”
So, I left.
I have never been treated so crudely in any other customer service setting, and I know for a fact this is not the standard of care your company provides. Rose was incompetent, unprofessional, abrasive, and almost abusive in her treatment of myself and the other patients I witnessed her interact with.
At the very least, I would hope that your company would employ administrative assistants who make eye contact with patients, speak clearly, don’t yell incomprehensibly through closed doors, know how to use a keyboard, and have even the smallest shred of communication ability. In this economy, there are thousands of competent, hard working, intelligent, personable people who are without a paycheck. I can see absolutely no reason that a person like Rose should be compensated for her absolute lack of even the most basic customer service abilities, and frankly, her complete lack of common sense and human decency.
I am not the kind of person who ever complains about poor service, but the way I was treated, and I saw others treated was so upsetting that I feel it needs to be brought to someone’s attention. I hope that you will seriously consider this email, and respond with the appropriate action. Please feel free to call me, or respond to this email address.
Sincerely,
XXXXXXXXXXXXXXXXX
I just paid my bill online at:
https://www.labcorp.com/wps/portal/patient/mybill/billing
This is a great article. I’m new to blogging but still learning. Thanks for the great resource.
I recent had my first and last lab work done at labcorp. They assured me that the results will be ready and sent to my doctor in 3 business days. Surprisingly I called labcorp 3 times requesting my results and after 3 weeks they finally sent the results to my doctor. The requested a copy that is supposed to be mailed to my house has since not arrived at 6 weeks. They had the gutt send me anvoice of $3.00 but when I caled in today to make a payment on the phone as a responsible citizen/patient, the customer service lady was sooooooo RUDE I couldn’t wait to finish with the damn transaction. I will never ever use their service even if it is free. There is no harm in trying but labcorp has harmed me with their inability to honor their honor their 3 business day results turn around. As big as labcorp is, it shouldn’t take them 3 weeks to produce a result for a simple lab work. I’m done with labcorp and will make sure nobody I know ever uses their service even for free.
LabCorp – For lab work done 10/2008 these idiots have been mailing the invoice to the wrong person (not even inb the correct city)for almost 8 months. I finally found out about it when Credit Collection Services accidentally located me by phone to collect the past due invoice.Credir Collection was still looking in the wrong city and mailing collection notices to the wrong person.
To this date I have never seen the original invoice from LabCorp but in order to close this issue I’m paying it. I cant help but wonder if my medical records are being handled as well as the invoices!!
I received a bill two months ago and paid it because my wife did have some test done. A month after paying the bill I get another bill in the mail for more money and different account number. There was nothing showing why I was being billed. My wife’s name is on the bill with my name as C/O and both of our name are spelled wrong. I called the 1800 number and the lady wants me to give her more information about my wife. I told her she needs to send me more info because I will not pay anymore bills with out showing what the charges are for and the spelling of the names being corrected. Has far as the spelling of our names being wrong I know the doctors office has the correct spelling of our names on the paper work so why doesn’t yours.
Dealing with LABCORP has been an ordeal!!! I have tried to call them at least 5 -6 times and each time I give up after about 20 minutes….waiting to speak to someone. They sent me 5 bills to pay because insurance did not cover it. Ridiculous. I have had the same insurance for 10 years and no way are these not covered. I call the insurance company and they say they do not have anything outstanding for me?? I am so releived to know that it is just not me in this ordeal.
Last December I went to the doctor with a black nail, he sent a sample to the lab and the results eventualy came negative. I am a senior, and Medicare and my secondary insurence paid (as in these cases) my lab test. However during the last 6 months I have been getting phone calls from the Labcorp insisting I have to pay a $39.00 for this test; My insurance and Medicare have indicated me that they have paid them, and they both assured me that they have already talked with Labcorp. I do continue getting the phone calls on weekends and evening hours. Any ideas what else is to do? they keep telling me that my credit will be affected after December 15!
Luisa H
Great. I’ve been on hold for 15 minutes and counting and have been attempting to access http://www.LabCorp.com or http://www.LabCorp.com/billing (which doesn’t even exist as such).
This one blood test for some reason wasn’t billed to my insurance like ALL the rest were and I have zero responsibility with this insurance. It’s incredibly frustrating and it sounds like I’m going to get the run around like everyone else on this site. Grr…
I got a bill from Labcorp. I have called and called and can never get through to them. My insurance apys for 1 phyical at 100% and this should be part of it. I can’t even find out what the bill is for.
Ihavespoken with Labcorp.over phone and they mean.I agree labcorp is a crook
I have spoken with LAPcorp. over the phone and they were mean .I agree they are crooks
I have never had a problem getting to their website or paying them online.
After 11 months of requesting copies of invoices for services that were paid for twice – by me and my insurance company – Today, I received receipts showing zero balances. I don’t need receipts, I need invoices showing the services they billed for- and I explained that many times to their customer service agents (after waiting on the phone over 1/2 hour each time). I tried to go to their website to request copies of the invoices, but no luck because they have been paid. Apparently, they only allow you access if you plan make a payment and not for any other reason. So, now I have to start the whole process over of contacting them by phone and repeating my original request for the 4th time – to try to get copies of the original invoices and recoup over $1,000 in duplicate billed services. DO NOT USE LABCORP IF YOU CAN AVOID IT – CUSTOMER SERVICE IS AWFUL AND THEIR PROCEDURES ARE CRIMINAL.
Well the fun with Labcorp never stops from the report previously submitted. I had a recent experience with Labcorp billing my insurance co for $3,800 for blood work. I am not even sick so these were normal check up tests like (tsh, cbc, lipid, hrt, crp,) Incredible! I am 63 and have worked in healthcare 30 years and have never been so shocked by such ridiculous charges in my entire life. After I sort this out with my MD, Insurance co. and Labcorp, you can believe I will never use this company again. I did some research and found that Labcorp is not a BBB menber not surprise there and that they have been involved in antitrust violations in the past. No wonder our healthcare costs are so high with such blatent overcharges by companies like Labcorp trying to rip off Insurance co.s and patients as well. Labcorp should be ashamed.
I took my daughter to LabCorp on a Saturday on 5120 Duke St. in alexandria, Va and watched the 3 young ladies that worked there turn away a man and his 2 year old daughter (both immigrants) because they wanted to get close shop 10 minutes early and be out of the office by noon. And it wasnt politely. As he approached the counter they ignored him and turned over the electronic sign-in chart, talking to one another about how ‘these people’ will not get helped today, and how the other worker needs to go lock the door. Another patient blasted them for their behavior and she was subsequently ignored as well. then I was turned away for not having my insurance card, though I had all information on it with me. There was ripped off foot-long swatch of dirty carpet in the corner of the office, This place was Purell Heaven. I was also told I couldn’t go to my car (which was about 20 feet away-I could see it through the glass door) to get my card or I’d be locked out, lol. LabCorp suckes the big one, and if you work there and disagree you are most likely part of the problem.
Why is it their fault you weren’t responisble enough to carry your insurance card? If you were a first time patient or haven’t been to the facility in over a year then YOU NEED THE CARD. We have policies to abide by and sending in a copy of the actual insurance card every time you visit the PSC is one of them. We can’t take any patient’s word for it just because you have all the info written on paper. When you go shopping do you present a credit card or just write the number down on paper and say here is my card number, charge it?
Never again will I have blood sent to these crooks. The charges are ridiculous. Why is it that I can have the same tests done at the hospital for less than 1/2 of what these crooks charge. Thank god my doctor’s receptionist was the one to alert me to the cost benefits of the local hospital. From now on I ask my doctor for a referal and I go and have my blood tested by people who actually care and not just some money making machine that is out to take advantage of people and their insurance.
I have been on coumadin for 9 years, which requires monthly blood work. I have had the same Dr. and insurance the entire time. The only change has been the lab my Dr. uses. When he was using Spectrum lab, I never recieved a bill. They accepted what the insurance company paid. Since the Dr. switched to Labcorp I receive a monthly bill over and above what the insurance company pays. I have no problem with their web site as I pay the bills on line. The only problem is , I pay them, get a confirmation # and still receive bills from them until I call them and give them the confirmation# . It usually take 2 to 3 calls with the confirmation # to get them to quit sending bills that have already been paid. They have even turned me over to NCO financial, a collection agency, for bills that had already been paid. Maybe their employees are too ignorant and illiterate to enter payments correctly.
I am so sorry to hear all of these complaints.. I am a Lab Corp employee and to to hear this upsets me. There is a place on your bill that has a website address to log onto to view and pay your bill. If you have a bad experince in a patient care center please contact the office manager, it does no good to sound off on here if your not going to solve the problem. Sorry for all of your incoviences..
Bck in February I had blood work done at my doctor’s office. Shortly thereafter I received an Explanation of Benefits from my insurance company showing the cost breakdown and my out-of-pocket portion of my bill. This breakdown showed my patient responsibility to LabCorp of $.89. I sent LabCorp a check for $.89, and with my check I included a copy of the statement from my insurance company showing I owed $.89, with the amount highlighted in yellow. LabCorp promptly cashed my check.
On 5/5/2010 I received a notice of non-payment from LabCorp showing I owed the entire amount charged, $8.13. I contacted my insurance company and was told that they had paid their portion of this bill on March 25, and had sent a statement to LabCorp. I was even given a payment id number. The phone representative at my insurance company was very helpful, and said she didn’t understand why I was receiving a bill for the full amount when they had sent LabCorp a statement and payment several weeks earlier.
I then contacted LabCorp. The phone representative was very rude, and claimed that they had not received a statement from my insurance company, and without a statement there was nothing she could do. She would not look up the payment id that my insurance company had given me, and keep repeating that they did not have a copy of the Explanation of Benefits for this visit.
I called my insurance company back and spoke to the same representative. I asked her to send LabCorp an Explanation of Benefits statement for this office visit, and she agreed to send another one that day. This would be the third Explanation of Benefits sent to LabCorp for this visit: the original statement sent by my insurance company, the statement I sent with my payment, and now this re-sending of the statement by my insurance company.
On 6/8/2010 I received a letter from ICA Collections showing that my bill to LabCorp was going into collections. I again called LabCorp. They again claimed that they did not receive an Explanation of Benefits from my insurance company and that I owed the entire amount. I mailed them another Explanation of Benefits from my insurance company along with a printout of my cancelled check that I had paid to them for the amount owed ($.89) bring my balance to zero.
Today I have received another letter from ICA Collections showing that my bill to LabCorp was going into collections. Obviously, even a company run as poorly as LabCorp could not lose four Explanation of Benefits statements.
In my complaint to my state’s AG Office and Department of Insurance I am claiming that LabCorp is engaged in insurance fraud by purposely ‘losing’ statements, and engaging in extortion by harassing me with ‘past due’ statements and collection notices.
Look for my Facebook group ‘LabCorp Sucks’.
When my blood inr is not right I seem to have to go for tests weekly for 3 to 4 wks until it is right.Sometimes I think they do this for extra money. I have no insurance. Also 2 yrs ago whenI came to this town I found out I had blood clots in left leg. Was in hospital 4 days. The last day the nurse took ten viles of blood from me to do tests. My Doctors office also takes blood and sends off to lcoa. They took blood from me also and I was charged almost 700 dollars for those results. Wouldn’t they have done all the tests needed at the hospital with those 10 viles and sent the results to my Doctor?
I have received 2 overpayment refunds the last 2 months then I received a past due notice and also those threatening calls on my trackfone using my valuable minutes. You get a preaddressed envelope with each refund check. Waste of paper-what do you do with envelope? Send them money again and get another refund check with another envelope to send back. If you owed for 20 different visits you get 20 bills a month not just 1 bill with everything added up. Another waste of a tree.
I had to take my son to LabCorp for a pediatrician regular blood test. The person at the front desk ask me to produce a credit card, I told her I have insurance, they still requested a credit card, I ask for doing what? They told me, no credit card no service. So even with insurance from United, they only moved forward after I gave them my credit card, and after that they gave a letter requesting my approval to charge my card 100% of the charges.
It this practice legal?