LabCorp (Laboratory Corporation of America NYSE:LH) is seeking Phoenix-area technicians. They intend to hire 100 techs within the next 90 days. The company held a job fair in conjunction with the city of Phoenix on Sept. 10th at the Phoenix Business and Workforce Development Center, located at 302 N. First Ave., Phoenix Arizona.
They’re looking for phlebotomists, laboratory assistants, medical technologists and technicians, histotechnicians, health care related customer service reps, specimen processors and warehouse staff. I smell an expansion of locations, or is it the odor of bad employees being replaced? Either way, LabCorp careers are in the making so a word of advice to all those hired to work for LabCorp in Phoenix, treat your patients with respect and do your job. That’s all they expect from you.
LabCorp has more than 34,000 employees worldwide, most of which are good people caught in a bad “it’s quantity not quality that counts” system.
Tags: customer service representatives, histotechnicians, lab assistants, labcorp, labcorp careers, LabCorp Employees, LabCorp Jobs, LabCorp Patients, Labcorp Phoenix, laboratory Corporation of America, Locations, medical technicians, NYSE:LH, phlebotomists, specimen processors
I noticed that LabCorp always advertises job openings for phlebotomists. Every LabCorp location is continually looking to hire them. It reminds me of when I was young and 7-11 convenience stores were everywhere. Every 7-11 had a sign that said “night manager wanted”. Back then nobody wanted the night shift so it was difficult to find individuals who would take the job. The question that comes to mind with the LabCorp “phlebotomist wanted” signs is; Is LabCorp always hiring phlebotomists because of employees leaving the company or because of growth?
LabCorp is the low price leader in the clinical laboratory market. They get customers, such as insurance companies, HMO’s and others by offering them the lowest price, not the best service. It’s what Kmart used to do but eventually Kmart had to file for bankruptcy because of lack of customer loyalty. The customers were there because of the cheap prices and nothing else. If anyone else offered a better price, they’d buy from them. It’s sort of the same situation that LabCorp is facing now. They get their customers strictly based on price.
Back to the phlebotomist. I believe that LabCorp always has job openings for phlebotomists as a result of their cutthroat low-pricing strategy. They undercut the prices of every other clinical lab and then have to make it up by paying their employees less than competitors. As the saying goes, you get what you pay for. That’s not to say that all LabCorp employees are bad or lazy. They just happen to have a disproportionate share of them because of how they treat them. The good ones tend to go somewhere else, using LabCorp as the initial stepping stone in their phlebotomy career.
James Litomisky filed suit against Laboratory Corp. of America on June 27 in federal court of New Orleans. In the lawsuit, Litomisky argues he was terminated from his employment with LabCorp in retaliation for his objecting to, opposing, and refusing to cooperate with LabCorp’s discrimination against its employees with respect to the terms and conditions of their employment on the basis of their race.
Specifically, Litomisky alleges his supervisor made racist remarks regarding African American LabCorp employees. He objected to this language and complained to the human resource department. He was told the employees who were the butt of the racial comments must file complaints in writing on the proper forms for any action to be taken.
Less than a month later, he was placed on a performance improvement plan, allegedly in retaliation for his complaints about the discriminatory behavior. Litomisky also argues that his supervisor directed him to falsify quarterly performance management reviews of two African-American employees so that his supervisor could terminate them. Initially, he complied with the directive, but the next day he informed human resources of the incident and corrected the reviews. He was terminated from his position in October 2010, the lawsuit says.
The defendant is accused of violating the Louisiana Human Rights Act and the Louisiana Whistleblower Act. The plaintiff is seeking damages for back pay, reinstatement or in lieu of reinstatement, front pay, compensatory damages including medical expenses, pecuniary damages, damages for emotional distress, lost wages and benefits, punitive damages and attorney’s fees.
Tags: Bad Service Centers, complaints, discriminatory behavior, General Labcorp Stories, labcorp, labcorp centers, LabCorp Complaints, LabCorp Employee Stories, LabCorp Employees, LabCorp Executives, LabCorp Jobs, labcorp unethical, labcorp whistle blowers, Labcorp Wrongdoings, racial comments, racial remarks, whistleblower act
Just last month, LabCorp reported that they made $131.4 Million dollars in profit for the latest quarter, on revenue of $1.19 Billion. That was a 17% increase in profits as compared to the same quarter last year. Obviously LabCorp stock (NYSE: LH) went up to a new yearly high and all the senior executives high-fived each other.
Well that was last month. Just a few days ago Labcorp went to the state and local governments in North Carolina for a handout of taxpayer money. LabCorp wants to consolidate its billing operations and if it selects Greensboro as the location of the new facility, it would receive nearly $900,000 in taxpayer money. That’s free money from the taxpayers that will never be repaid.
The Burlington-based company is reportedly considering moving its billing operations from 24 sites across the country to one location in Greensboro or in Danville, Virgina. On Thursday, Guilford County commissioners approved giving the company $248,791 of tax payers money. The city of Greensboro also is offering $373,000. North Carolina would grant Labcorp $275,000 of taxpayer money. That’s a total payoff of $896,791 of taxpayer’s money. The excuse the elected officials are using is North Carolina’s unemployment rate, which is up to 11% and above the national average. This is the ninth straight month the state’s unemployment rate has reached double digits. So what is the government doing handing out free money to a company that just made over $131 Million in the last three months?
So as I see it, a cash strapped state, county and city have decided to payoff LabCorp, a company that made over $131 Million in profits over the last three months, to move their billing operations to their region. It is obvious that LabCorp threatened to move the operation to Virginia in order to get the cash from the taxpayers of North Carolina. I would like to know how many of the elected officials involved in the decision have, or will receive political contributions from LabCorp? Who knows what LabCorp will ask for next? How about adding the following motto to the state’s seal “Property of LabCorp.”
Tags: billing, General Labcorp Stories, Government Investigations, labcorp centers, Labcorp Criminal, LabCorp Executives, LabCorp Jobs, LabCorp Stock, labcorp unethical, Labcorp Wrongdoings, Labcorp.com Billing
Even in this economy, LabCorp jobs are available. So what does it mean when you have a down labor market yet LabCorp still can’t find all the phlebotomists and technicians it needs? Maybe it’s the low wages they pay or the constant turn over that they have because of management issues?
U.S. labs employ 309,000 clinical workers, including 145,890 medical technicians who’s job entails running simple diagnostic tests, and 163,270 medical technologists who perform more complex tests. Technicians in the United States earn an average $17.36 an hour, or $36,110 a year. Technologists make $25.20 an hour, on average, or $52,410 a year. Technologists require training comparable to that of a nurse, but earn less and have less chances of advancement. Besides low wages, job issues also compound the LabCorp problems boutique.
Hospitals employ 97,370 medical technologists, that’s nearly 60 percent of the total. They also employ 64,300 technicians, or 44 percent. Hospitals tend to pay better for these jobs and therefore demand higher standards.
What does it all mean? Just read what their employees are saying in LabCorpSucks.com and that will give you an idea of how they feel about their employer. Another problem at LabCorp is the disproportionate amount of male to female managers. While a majority of the techs are female, the majority of the managers are males. It’s ripe for government action and sanctions under anti-discrimination laws.
This is an email I recently received from a LabCorp employee. If you are familiar with workplace drug test laws and LabCorp drug testing policy, please post a comment with your recommendations. They are appreciated.
“I was recently told that I needed to take a drug test. The following is what happened.
I was called in to do a drug test and K–, my immediate supervisor, handed me a cup and told me to go into the bathroom. So I did. I wasn’t worried, because I hadn’t taken anything. During my Drug Test K– left out of the room leaving someone else there (that was not administering the test) and came back to complete my drug test. There were other drug test sitting on the table that were done before mine. Later, I found out I was suppose to seal the lab bag, but I didn’t, K– did, I guess after I left the room (not sure). I went back to my meeting. It just so happen that E– (the employee K– said she wanted to give my job to) was there on the day of my drug test and several other days, which she was suppose to be on medical leave of absence.
With K– and my history (we do not have a good one), I do not feel as if she was the right person to be giving me a drug test. I don’t know.
Almost three weeks after the drug test, K— told me that she needed a copy of my prescription medication Adderall, she said that Adderall showed up in my drug test. That extra test were run to determine it was Adderall. She also said that copy of the prescriptions was missing from my personnel file. I told her that Adderall could not have showed up in the drug test, because I have not taken any Adderall. I told her that I have been taking Phentermine and asked her if she wanted that prescription. She said “no”. I immediately requested another test. I was never contacted by a Medical Review Officer or “Loss Control” to determine about any medication that I was taking.
I told K– that I would get a copy of the prescription, since she said that would clear me. I went to my office and called Wal-Mart to get them to fax me over a copy. I was in the hall and — asked me again about the prescription in front of another employees (unprofessional behavior?). I told her that Wal-Mart pharmacy had just opened and they said it would take about 30 minutes to get the copy. I decided to go to Wal-Mart and get the list my self. I went to look for K– and she was out side smoking with T– and N–. I told her I needed to go to wal-mart for a minute to pick up something. She said that was fine. I went to Wal-Mart and got a copy of my prescription medication and placed them on Ka–‘s desk.
She called me to her office and told me that the copy from the pharmacy would not work and said all I needed to do is to find the original bottle with the original date on it and bring it to her, and I could keep my job, otherwise I would be terminated, she would have to notify the board of nursing, and that I would lose the rest of my vacation and sick pay. She knew I was about to take a week off for Christmas.
The next week, I took the Phentermine bottle to her. She said, ” Is this the bottle.” I told her no, but this is the Phentermine bottle, which should have showed up. She said, “Keep trying to find the bottle.” A few hours later, I brought the original Adderall bottle to K–. She was at lunch, so I left the bottle with Ch–, and asked her to get K– to call me. Ch–, DON called me later and said K– said the bottle will not do because I should have brought the bottle right in and it did not have any medication in the bottle. I told her to tell K–, I did not take the medication. (I had the extra medication from the bottle, but I did not know I needed to give it to K–. They were taken out of the bottle before I took the bottle to K–.)
I have been getting phone calls that, K– has been telling people she fired me for failing a drug test, that I was taking my childrens’ Adderall (K– did not know that my children have not been on Adderal in over 4 months or that I do not take the medication due to a reaction it causes on me.), and that her and HR has already fixed one drug test for me (I thought it was against the law to fix a drug test??). Other employees have also seen my drug test results on the fax machine, she has been making phone calls to other management about me with employees in the office.
I believe they know I am a single parent and have to keep my job, so they could do what they want and I would not quit.
What is the drug testing chain-of-custody?
No one had ever asked me for a list of my medication or if I was taking anything. Was this appropriate for her to have mentioned my test results in front of someone else? HIPAA?
How do I find out if they are DOT regulated? How long does it take to for the results of a urine drug test ?
Why would Adderall be showing up instead of the Phentermine? Would something else be causing the Adderall to show up?
Please help me!! I do not know what to do!! My reputation as a nurse and my children is what really means the most to me. I worked hard all those years and all I care about is that everyone knows I am not the worker they made me out to be.
What can I do???? If anything???
LabCorp is the ones that ran the test!!”
I wonder if part of the training at LabCorp includes passing the blame to someone else or actually creating a distraction so that the real issues are skirted? Is it part of LabCorp Career training? I say this because I have read posts and emails from existing employees who defend the company and its actions. Here’s the most recent post by an employee:
I also know that this site was set up by a disgruntled former employee who is trying to start his own lab company, so take from that what you will.
These employee posts are aimed at questioning the credibility of this site. As I have posted before, I was simply a patient who had enough and made the mistake of calling the regional manager about the poor treatment and service. Instead of getting a solution or an “I am sorry”, I was insulted and belittled. I do not work for LabCorp or any other lab. I have never worked for them or any other lab. I have no interests in any lab nor do I have plans to open any labs. From this and other posts by current Labcorp employees, as well as the way I was treated by managers, this creation of doubt and passing the blame on non-existing boogie monsters seems to be the modus operandi of career employees in this company. How sad that instead of fixing the problems, employees are sent to this web site by company managers to create excuses and raise doubt about the real problems being raised by patients and honest employees. I guess that evading the problems is easier than fixing them.
I have been reading some of the comments posted by LabCorp employees in this blog. It’s interesting how many of them blame everyone else but themselves for the poor service that patients get at LabCorp centers. According to the employees posting, the doctor, the insurance company and even the patient themselves are at fault. I would have to agree with them. Everyone else but you is at fault for bad health care.
The doctor, for sending the patient to the LabCorp center in order to get a blood test. The insurance company, for going with the lowest bidder and allowing LabCorp into their network of providers. The patient, for allowing their doctor and insurance company to send them to LabCorp for blood tests. They are all at fault that Labcorp has deteriorated as a service provider. It’s their fault that the test results can’t be trusted. It’s their fault that centers close early and that employees treat the patients with such disrespect.
It’s not the fault of the mid-level manager that strives to make a quick buck so that the upper manager commends them. It’s not the Patient Services supervisor who has not idea of what “real” patient services means. It’s not the service center receptionist who treats patients as though they are doing them a favor by taking their blood. It’s not the laboratory personnel that quickly runs blood tests through the system so that they can meet their daily quota, disregarding the quality standards that insure the accuracy of the tests.
Employees who were sent here to defend the company, my recommendation to you is that you have all your fellow employees look in the mirror to see who is really at fault for bad health care. My recommendation to the doctors, insurance companies and patients that are causing all these problems. Stop sending, paying or going to LabCorp for tests. That should resolve all the problems.
Here’s an email that I received from a former employee of LabCorp. She worked for a company that was acquired by LabCorp. Her name and department was removed to protect the innocent.
Labcorp sucks as an employer as well….They acquired another lab called Dianon Systems in Stratford, Ct and as of that point treated their employees like crap. When employee after employee left to find another job their position was never filled, therefore making the employees work for dirt cheap and like dogs!! Yet they brag about job opportunities. I am ever so grateful that my position in the XXXXXX department was eliminated..It is giving me an opportunity to find employment from a company that cares for their employees..Their lab stinks and so does the CEO who says their is an open door policy with him. I never got any replies from him when asked when the employees will lose their job due to the acquisition..We had no chance to save for the medical insurance that was discontinued 2 weeks later…..