Comments on: Who’s at fault for bad health care? http://www.labcorpsucks.com/blog/whos-at-fault-for-bad-health-care/ Laboratory Corporation of America - Tell Your Story and File a Complaint Fri, 08 Jul 2011 14:15:28 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Receptionist CV http://www.labcorpsucks.com/blog/whos-at-fault-for-bad-health-care/comment-page-1/#comment-2003 Receptionist CV Tue, 02 Nov 2010 05:36:57 +0000 http://www.labcorpsucks.com/blog/?p=30#comment-2003 LabCorp centers, are the worst center in the city. they don't have educated staff..i have been there once and they treat people in different manner! thanks and please share this with face book! LabCorp centers, are the worst center in the city. they don’t have educated staff..i have been there once and they treat people in different manner! thanks and please share this with face book!

]]> By: David http://www.labcorpsucks.com/blog/whos-at-fault-for-bad-health-care/comment-page-1/#comment-1347 David Sat, 14 Mar 2009 18:11:35 +0000 http://www.labcorpsucks.com/blog/?p=30#comment-1347 Nancy hit the nail on the head. The LabCorp employees are usually very dedicated, but the key to her whole presentation is "we are extremely understaffed" Any company that keeps itself "extremely understaffed" has very poor management and is much more interested in squeezing out the last penny of profit at the expense of its employees and its patients. I know from first hand experience. Nancy hit the nail on the head. The LabCorp employees are usually very dedicated, but the key to her whole presentation is “we are extremely understaffed” Any company that keeps itself “extremely understaffed” has very poor management and is much more interested in squeezing out the last penny of profit at the expense of its employees and its patients. I know from first hand experience.

]]> By: Anonymous http://www.labcorpsucks.com/blog/whos-at-fault-for-bad-health-care/comment-page-1/#comment-1273 Anonymous Fri, 09 Jan 2009 03:38:50 +0000 http://www.labcorpsucks.com/blog/?p=30#comment-1273 PHOENIX, AZ RIGHT ON, Nancy!!!!! I agree whole heartedly with you! PHOENIX, AZ

RIGHT ON, Nancy!!!!! I agree whole heartedly with you!

]]> By: Nancy http://www.labcorpsucks.com/blog/whos-at-fault-for-bad-health-care/comment-page-1/#comment-960 Nancy Tue, 11 Nov 2008 01:09:41 +0000 http://www.labcorpsucks.com/blog/?p=30#comment-960 IN DEFENSE, yes, there are many phlebs that perhaps are not extremly pleasant to patients. IN LABCORP defense, we are extremly understaffed, and we do all the paperwork, and blood work, as well as tagging and bagging of YOUR BLOOD. I treat all my patients with respect, even though people can be annoying and nasty, I let it roll off my back, and move on. I work at a very busy site, and often are pulled to other sites to help out. Our specimens are picked up 3 times a day and handled and are accounted for. Management adheres us to a very strict compliance, and it means "OUR JOB". If you had a bad experience at one of our sites, yes, by all means let a supervisor know. I saw a blog about a child who had a bad experience. We treat children, as we do our own. It's a scary thing for them, and we need asssitance at times from the parent to hold the child correctly, (bear hug), and sometimes they don't which resuls in the child having to be poked again, or in a bruise. It is not our intent to harm children, we need to get the blood for the test the physician ordered. I do recommend that you go to a site that has two phlebs, as we know how to hold/restrain a child. LabCORP does not suck, and I am sure I will get feedback from this. I am proud to be part of a Corporation, who holds us accountable for our professionalism. I love my job, and feel that I can listen and have compassion for my patients that I see usually on a weekly basis (PT/Coumadin Club), they like that name I gave my special people! It's not all bad, Long Island, Suffolk County.....we're doing good out here! IN DEFENSE, yes, there are many phlebs that perhaps are not extremly pleasant to patients. IN LABCORP defense, we are extremly understaffed, and we do all the paperwork, and blood work, as well as tagging and bagging of YOUR BLOOD. I treat all my patients with respect, even though people can be annoying and nasty, I let it roll off my back, and move on. I work at a very busy site, and often are pulled to other sites to help out. Our specimens are picked up 3 times a day and handled and are accounted for. Management adheres us to a very strict compliance, and it means “OUR JOB”. If you had a bad experience at one of our sites, yes, by all means let a supervisor know. I saw a blog about a child who had a bad experience. We treat children, as we do our own. It’s a scary thing for them, and we need asssitance at times from the parent to hold the child correctly, (bear hug), and sometimes they don’t which resuls in the child having to be poked again, or in a bruise. It is not our intent to harm children, we need to get the blood for the test the physician ordered. I do recommend that you go to a site that has two phlebs, as we know how to hold/restrain a child. LabCORP does not suck, and I am sure I will get feedback from this. I am proud to be part of a Corporation, who holds us accountable for our professionalism. I love my job, and feel that I can listen and have compassion for my patients that I see usually on a weekly basis (PT/Coumadin Club), they like that name I gave my special people! It’s not all bad, Long Island, Suffolk County…..we’re doing good out here!

]]> By: Working myself into debt http://www.labcorpsucks.com/blog/whos-at-fault-for-bad-health-care/comment-page-1/#comment-797 Working myself into debt Fri, 24 Oct 2008 15:07:38 +0000 http://www.labcorpsucks.com/blog/?p=30#comment-797 I almost forgot... Our specimen shipping to other labs needs to get out the door by 3am. Accessioning has the authority to delay everyone else's specimens in order to get those out the door. That means so many refrigerated specimens get left at room temperature for upwards to 6 hours? I almost forgot…

Our specimen shipping to other labs needs to get out the door by 3am. Accessioning has the authority to delay everyone else’s specimens in order to get those out the door. That means so many refrigerated specimens get left at room temperature for upwards to 6 hours?

]]> By: Working myself into debt http://www.labcorpsucks.com/blog/whos-at-fault-for-bad-health-care/comment-page-1/#comment-796 Working myself into debt Fri, 24 Oct 2008 15:04:58 +0000 http://www.labcorpsucks.com/blog/?p=30#comment-796 I am shocked but not really with your comment about patient service. It is true that people tend to blame everyone else but themselves. The company treats us like property and another "obstacle" to success of The Company. A letter to employees stated that they are committed to improvements in service and whatever else. The CEO (I believe) literally said they have to remove obstacles to their success. The only obstacles I can remember them moving in our lab were employees. When I was hired, we had so much work to do and when the company bought out the lab that we were doing business as, so many doctors left us. Years later they decide we're not doing enough work and that there is not enough business in our region thanks to competition to area teaching hospitals, Quest and MayoClinic and such. They fired all the lab aides and all of first shift in hematology and chemistry and special chem and other minor departments. The few months later they fired all customer service, IT and chemistry and hematology except two techs. A few months later they fired all of billing except for the supervisor. Now, they want to bring in DOUBLE the workload in micro from another lab that can't handle the workload. We are stretched to the limit. Techs are doing the work of lab aides and barely enough time to do their own jobs. The supervisor is unable to do his supervisor duties because he's covering for holidays and vacations and sick days. This is all BEFORE the workload increase. Did I mention that some techs are losing their earned time (PLB) because they're unable to use it because of busy-ness. I could complain more but I may blow an artery. I am shocked but not really with your comment about patient service.

It is true that people tend to blame everyone else but themselves. The company treats us like property and another “obstacle” to success of The Company. A letter to employees stated that they are committed to improvements in service and whatever else. The CEO (I believe) literally said they have to remove obstacles to their success. The only obstacles I can remember them moving in our lab were employees.

When I was hired, we had so much work to do and when the company bought out the lab that we were doing business as, so many doctors left us. Years later they decide we’re not doing enough work and that there is not enough business in our region thanks to competition to area teaching hospitals, Quest and MayoClinic and such. They fired all the lab aides and all of first shift in hematology and chemistry and special chem and other minor departments. The few months later they fired all customer service, IT and chemistry and hematology except two techs. A few months later they fired all of billing except for the supervisor.

Now, they want to bring in DOUBLE the workload in micro from another lab that can’t handle the workload. We are stretched to the limit. Techs are doing the work of lab aides and barely enough time to do their own jobs. The supervisor is unable to do his supervisor duties because he’s covering for holidays and vacations and sick days. This is all BEFORE the workload increase.

Did I mention that some techs are losing their earned time (PLB) because they’re unable to use it because of busy-ness.

I could complain more but I may blow an artery.

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